Motorola Mobility HS850 Consumer Headset Logo
Posted on Sep 16, 2007
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Motorola Bluetooth HS850 Pairing Mode

Just bought a Motorola Bluetooh HS850 headset and I'm following the pairing instructions to put the headset in pairing mode. Instructions say to hold down the multi-function button for 6 seconds till the light stays solid, then open the boom mic and the light should remain solid indicating the headset is in pairing mode. However, when I do this, the light will not stay solid and I can not pair my phone with the head set. Any ideas short of returning the product?

  • 31 more comments 
  • 427ci Nov 16, 2007

    I can locate my headset but do not know the passkey code

  • Anonymous Nov 23, 2007

    i cant pair my bluetooth hs850

  • Anonymous Dec 01, 2007

    I just got a hs850 and it wont enter pairing mode. I'm trying to pair it to a motov262 with a moto dc600 adapter

  • BROOKES Dec 04, 2007

    I TRIED TO PAIR MY PHONE WITH MY NEW BLUETOOTH HEADSET HS850 BUT MY PHONE SAYS ' NO DEVICES FOUND' AFTER SCANNING IT THE 'LOOK FOR DEVICES' AND HOW CAN I TYPE THE MOTOROLA HS850 AND THE PASSKEY IF THIS DOE'SNT SHOW? PLEASE HELP ME WHAT TO DO SO I COULD SET IT UP.THANKS.

    MY NO. IS 416 839 3673

  • GeneBa Dec 13, 2007

    I have the same problem, I haven't been able to use this headset since 06. I can't pair this headset to my PS3 or my cellphone Nextel I870

  • Anonymous May 18, 2008

    whats the code?

  • Anonymous May 29, 2008

    what do you do if you lose the code to the headset?

  • Keala1968 May 31, 2008

    Just bought a Motorola
    Bluetooh HS850 headset and I'm following the pairing instructions to
    put the headset in pairing mode. It continues to say "no device found".

  • Anonymous Jun 01, 2008

    WILL NOT GET IN TO PAIRING MODE AND STAY

  • taunteye Jun 02, 2008

    i don t know how to pair the device with my htc s710i my mobile phone just shows that there no bluetooth device found ..............pls help me

  • Anonymous Jun 14, 2008

    my hs850 is fully charged and when I try to hold down the multi- function button for 6 seconds nothing happens so I can't pair my bluetooth with my phone.

  • cincyoli Jun 16, 2008

    I have the same problem. It will not pair with my motorola phone. How do I resolve this problem

  • Anonymous Jun 18, 2008

    THE DEVICE PASSKEY IS 0000 , GOOD LUCK

  • Anonymous Jun 21, 2008




    how to install HS850 headset


  • Anonymous Jun 29, 2008

    Can't pair with my phone, lost my manual.

  • Anonymous Jul 04, 2008

    I push down the mult function button for 6 seconds and nothing happens.

  • foak Jul 07, 2008

    I have the IPhone and my Motorola HS850 used to be paired but it stopped working. I Unpaired it and can't find my manuel. How do I re-pair this product?

  • Anonymous Jul 08, 2008

    no matter how long i hold the button down it does not go on. when i open the boom it starts flashing.

  • Anonymous Jul 17, 2008

    i hold down the button but the light will not stay solid. my phone says its connected and asks if i want to disconnect. however, it is not connected.

    what do i do?

  • Anonymous Jul 22, 2008

    I have bluetooth HS850 and last code and I can't pair it with my new phone Venus LG


  • Anonymous Jul 25, 2008

    need help pairing it to my phone

  • KARANGREWAL Aug 18, 2008

    Just bought a Motorola Bluetooh HS850 headset and I'm following the
    pairing instructions to put the headset in pairing mode. Instructions
    say to hold down the multi-function button for 6 seconds till the light
    stays solid, then open the boom mic and the light should remain solid
    indicating the headset is in pairing mode. However, when I do this, the
    light will not stay solid and I can not pair my phone with the head
    set. Any ideas short of returning the product?

  • tiny00210 Aug 23, 2008

    MOTOROLA HS850 WONT PAIR

  • nobueno Aug 27, 2008

    I'm holding the botton down but nothing is happening. the light stays on but shuts off shortly.

  • Anonymous Sep 18, 2008

    Athought I have paired many phones without incident, this one seems to have a problem. I have tried holding the button down to get the solid blue light and then opening the boom quickly (while still holding the button down) and it still will not stay solid. It goes right into flashing mode. Could it be the button/boom connection is defective?

  • zebratrees Dec 01, 2008

    Ican pair up my head set but I can not speak, but I can hear!

  • avalanche05
    avalanche05 Dec 15, 2008

    I have the same problem. I guess I'm just not quick enough with flipping the boom open cause every time I try it goes into flashing mode not matter what I do!!!
    I'm about to flip it out the window!!
    Help.

  • Anonymous Jan 09, 2009

    Just got the new G1 and wanted to use it with my Motorola Bluetooth...I lost the instructions forever ago and didn't remember how to get the Bluetooth into pairing mode. I came to this site and just wanted to say, thank u! I'm not having any problems...I held down the button, the blue light stayed solid, I opened the boom and successfully paired it with my new phone. One thing, it asked for the PIN and I used 0000...got an error message saying it was the incorrect PIN. I tried again and it worked. Thanks again!!!

  • Anonymous Jan 15, 2009

    my samsung slide will not pair with my motorola hs850. i enter code 0000, but it says unable to pair...help!

  • Anonymous Feb 16, 2009

    Just bought a Motorola Bluetooh HS850 headset and I'm following the pairing instructions to put the headset in pairing mode. Instructions say to hold down the multi-function button for 6 seconds till the light stays solid, then open the boom mic and the light should remain solid indicating the headset is in pairing mode. However, when I do this, the light will not stay solid and I can not pair my phone with the head set. Any ideas short of returning the product?

  • Anonymous Feb 23, 2009

    The light never stays lit. I hold for more than 30 secs with mic closed!

  • bettyboop59 Mar 22, 2009

    My bluetooth is the H700 and I was having the same problem. I got a new phone and couldn't find the directions on how to pair it. I knew the light had to stay on solid but couldn't get it to do that. Once I read that you have to hold the button and as soon as the light comes on open the boom, WOW that worked.
    It paired up right away.
    Thanks so much.


  • Anonymous May 08, 2009

    after some difficultly my phone has can find the head piece, but it asks for a password to complete the pairing. I got the headset as a used gift, and I don't have any paperwork

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Was soooo helpful just make sure u do flip it open immediately after, thats were i messed up... Thk

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You guys, come on. I just got this from my dad, tried to pair it after reading the first one had the same prob, but firgured out how to pair on the second shot. You hold the button until the light turns on, WHILE HOLDING IT you open the boom, then light light stays on. put your phone in blue tooth mode, search, and pair. Those of you with a pass key I can't help because mine does not ask for one, good luck tho!

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Hold the button on the center with the engraved phone image for exactly 6 seconds and as soon as you see the light come on flip the boom open while still holding the button. as soon as it is solid blue you can let the button go and you are in pairing mode.

Barry T
Store Manager
Sprint store express
Hwy 501
Myrtle Beach, SC

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I have Samsung phone that also didn't want to pair with the HS850. However, I found a way to do it.

1. Activate the Bluetooth function on the phone.
2. Select "Search new device"
3. While the phone is searching, hold down the multi-funciton button until the light stay solid, then open the boom (the light will remain solid).
4. Once your phone found the headset, it will ask for code. Enter "0000".
5. It may not accept the code right away, just try again.
Enter the code (you phone may already found the phone, but you still need to enter the code to pair it).

Close the headset, hold down the button until blue solid light came on. Open the boom.

Keep in mind that once your phone found the headset ( HS8590 show up on the phone), you should be able to pair it. You may have to repeat step several times. Good Luck

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The fact that once you get the light to stay solid and you have to flip it open to keep that open communication...That was such an important element that so many step by step instructions on the internet did not mention. Thanks a bunch... now I won't get pulled over for talking on the cell phone....

  • Anonymous Jul 13, 2008

    Thank you so much, that was the key element that so many of us were struggling with... Cool now I won't get pulled over (for holding my cell phone to my ear...) at least for that...

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The passkey for this and most bluetooth headsets is 0000


Put that in there, and you should be good to go.

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  • Posted on Sep 23, 2007
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Make sure your phone is in pairing mode also. It'll be in the setup menu.

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  • Posted on Aug 12, 2008
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Thanks finally worked

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  • Posted on Jun 30, 2008
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Thanks Guest! You are a lifesaver with the passcode!!!

A

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There actually is a trick to the HS850 - flip the boom closed, then hold down the button just until the light holds solid - IMMEDIATELY after it does flip the boom open and this should keep the light solid. Then on your cell/device search for bluetooth devices - you should be able to find it now. Passkey for most devices is 0000.

  • dencnslr Jan 31, 2011

    Thanks SO much! You saved me even more frustration...

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I think im just going to smash it, my product might be defected for something because when i try to put it in a solid mode, it would just keep flashing, even on a full charge, i cant even turn it off, the only way the blue led would stop flashing is if i drained the battery by leaving it on, i closed the boom, held the multi function key for 6 seconds and the light still flashes, so then i held it for 30 seconds, still flashing, now 1 minute, still flashing, i cant get it in pairing, cheap ****, if i cant get it to work within this week, its gettin a hammer.

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Hello guest-Your tip was really helpful, esp.the passcode!
Thanks for sharing!

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I have two cell phones and I would like to know if I can pair my bluetooth to both devices at the same time?

  • Motorola Mobility
    Motorola Mobility Feb 15, 2015

    It's not possible with this model but our newer models can. Motorola Support

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Here's the PDF manual from Motorola for pairing the HS850 with a Bluetooth phone. Could help clarify things.

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I have a Motorola HS850 bluetooth headset and i couldn't get it to get into pairing mode. Then I read the instructions and i got it into pairing mode. What you have to do is hold on the the button in the center(bluetooth closed) and as soon as it lights up, open the "boom".(The Microphone) When the boom opens up at the same time the light in the middle it lit, the light will become solid and then it will be in pairing mode. When the phone finds the bluetooth connect it and enter the passcode "0000".

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I kept typing in the 0000 pass code and it wouldn't pair until I turned on the ear piece again and getting the blue light to stay solid and then I plugged in the pass code and it paired. Thanks to everyone who posted and gave feedback as it helped me finally have a headset after 6 months without.

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Excellent site, by the way, with an Iphone, one the HS850 is discovered you must tap the advance arrow to pair.

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THANK YOU ALL! had a HS 850 from eons ago and just finally got a new phone with bluetooth. YEAH it works now.

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Got a motorola hs850 headset from my buddy but he forgot the passkey and he thinks he changed it form 0000 to something else..... how do i reset a passkey so i can pair it with my verizon LG ENVY 2?

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It worked!!!! Best solution worked! Flip the boom as quickly as you can after the blue light turns on. Then, use your phone directions for pairing. Pass code is 0000. I found it also helps to touch the headpiece to the phone as well. Thanks!

A

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THe passcode for this and most bluetooth devices is 0000

Just put that in if it asks for it, and you are good to go.

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Does anyone have a pss key for this blue tooth mine was lost

  • Anonymous Aug 14, 2008

    i would like to say in BIG LETTERS THAT THIS SITE HAS JUST FREED ME UP FROM DAYS OF RACKING MY BRAIN OVER THIS HEADSET since i lost my instruction package Thankyou you all so much ........:-)

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Thank you so much for the connection tip. I knew I had to hold the button down and get the blue light to come on, but I didn't know had to open the mouth piece to get it to connect. It worked the first time I tried. THANK YOU

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Thanks....it did the trick, now.....why does it sound so far away when I talk?

A

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It worked, password and all. thank you to who ever posted the solution!!!

A

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  • Posted on Jun 04, 2009

SOURCE: Motorola Bluetooth HS850 Pairing Mode

This worked great for me... I got the headset in "pairing" mode by following these instructions. Then set my BB Curve 8350i to "discover" bluetooth devices. It discovered the headset and asked for a PIN number... one of the other articles I read said the pin was "0000" so I put that in and - PRESTO - it works

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Motorola hs850 bluetooth headset won't pair with g five mobile

How to place a Motorola HS 850 bluetooth headset into paring mode:

  1. Close the boom to turn the unit off.
  2. Hold down the call button until the blue light comes on.
  3. While holding down the call button, swing the boom open.
  4. (Now you can let go of the call button.)

The headset is now in pairing mode, and you can search for it using your phone. When it asks for a PIN, use 0000.
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Need instructions for connecting ear piece to iphone 4

Hi,to complete the look of a tech-savvy, iPhone-using individual, you must have a Bluetooth headset to accompany it. You can pair any Bluetooth headset with an iPhone. The Motorola HS850 is no exception to this. Both Motorola and Apple's Bluetooth set-up process is fast, so you'll be talking with people through your new Bluetooth on your iPhone in a matter of minutes.

Instructions

Charge the Motorola HS850 headset fully before attempting to pair. Usually, it takes two to three hours to charge the headset.

Press and hold the "Call" button (has a phone icon on it) on the headset for six to 10 seconds. The outside LED light will turn on indicating that the phone is in pairing mode.

Choose "Settings" on the iPhone homescreen.

Select "General," then "Bluetooth."

Select to turn Bluetooth on.

Wait for the phone to search for in-range devices.

Select theMotorola HS850 from the list of devices.

Enter the headset passkey to complete the pairing. By default this is "0000."

Have a nice day..
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Motorola Bluetooth HS850 Pairing Mode

This worked great for me... I got the headset in "pairing" mode by following these instructions. Then set my BB Curve 8350i to "discover" bluetooth devices. It discovered the headset and asked for a PIN number... one of the other articles I read said the pin was "0000" so I put that in and - PRESTO - it works
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Having problems pairing

How to pair a Motorola HS850 bluetooth headset How to place a Motorola HS 850 bluetooth headset into paring mode:
  1. Close the boom to turn the unit off.
  2. Hold down the call button until the blue light comes on.
  3. While holding down the call button, swing the boom open.
The headset is now in pairing mode, and you can search for it using your phone. When it asks for a PIN, use 0000.
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I have a blackberry curve and am wanting to pair my bluetooth HS850 to it. Please help!

There actually is a trick to the HS850 - flip the boom closed, then hold down the button just until the light holds solid - IMMEDIATELY after it does flip the boom open and this should keep the light solid. Then on your cell/device search for bluetooth devices - you should be able to find it now. Passkey for most devices is 0000.
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Bluetooth

To all with problems with bluetooth pairing.when you push button to turn on bluetooth headset ,hold button until steady light stays lit,then put phone in pairing mode,when ask for passcode enter 0000,which is the standard code for pairing bluetooth.
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HS 850 won't go into pairing mode

Usually to solve some pairing problems shut off bluetooth completely(no lights) Push and hold button until bluetooth comes on,flashes then steady light,you may have to hold button for ten seconds or more.Then put phone in pairing mode.
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Can't get the HS850 to pair with my blackberry

Device is not bad blackberry has a compatibilty issue with this headset try plantronics brand go to www.n1wireless.com
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Pairing Motorola RAZR with the HS850

No, living outside of your cellular "home area" has nothing to do with the bluetooth pairing. You're problem is a common problem. Lots people have this problem you are not alone. So, here is what I suggest. 1. Make sure both the headset and the phone are fully charged. 2. Delete the "device" from your phone. I mean precisely that. Go into you cell phone's bluetooth settings and erase your "HS850" from it. 3. Try re-pairing it. Put the phone and the headset in pairing mode and allow it to sync. This should do it. I always works for me. You usually only need to pair once and every time you use the headset all you should have to do is connect it. I hope this works for you. Good Luck.
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