GE JVM1790SK Convection/Microwave Oven Logo
Erin Kirschner Posted on Jan 30, 2013
Answered by a Fixya Expert

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Replacing microwave control panel - ribbon cable help needed

I'm replacing the control panel on the microwave - how do I safely remove the ribbon cable from the blue receptacle to insert it into the new control panel? I don't see any clips on the blue receptacle unit which would release the ribbon cable and I don't want to risk damaging the cable by forcefully pulling it out.

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William Miller

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  • GE Master 9,179 Answers
  • Posted on Jan 31, 2013
William Miller
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replacing microwave control panel - ribbon cable h - 40716d4.jpg
Some connectors have a lock.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Apr 20, 2008

SOURCE: How do i replace the keypad of GE Profile over the range microwave

We have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting. It will help you test the keypad with your meter.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

If you'd rather have us fix it for you, we do that for $39.95 plus parts.

DISCONNECTING THE KEYPAD

1. Be sure the oven is disconnected from the power line while you are taking it apart.

2. The keypad connection is the green or blue translucent plastic strip that plugs into a connector near the edge of the board.

3. There are two tiny tabs (one on each side) of the connector that you can gently pull up on to unlock the connector.

4. Then the keypad strip will lift out. Clean both sides of the end of the strip with alcohol-based cleaner if you like, but do not use ammonia-based cleaner. Dry the end of the strip. (A pencil eraser is better and safer).

5. Put the keypad strip back in, making sure both sides are down fully.

6. While holding the strip down, push the connector back down to lock it.

7. Try the keys again with the door closed.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

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Anonymous

  • 473 Answers
  • Posted on Oct 05, 2007

SOURCE: GE Microwave JVM3660SD001 Control Panel Removal Procedure

Remove the grill, should be screws on the top of the unit. There should be one screw behind the grill at the top of the control panel. Remove it and pop the control panel up to remove it. Make sure the mw is unplugged first. Then you can remove the board.

Anonymous

  • 1543 Answers
  • Posted on Aug 28, 2008

SOURCE: Removing the control panel on the 1800XL to replace the fuse

Unplug microwave. Remove the two phillips head screws from the top at the very front edge, allowing you to remove the top grill. This will give you access to the one remaining screw holding the control panel in place. Lift panel up a bit and you're in. Note: even an unplugged microwave can hold a nasty electrical charge if the bleeder resister inside the capacitor is bad. Be cautious and don't touch things unnecessarily.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 17, 2008

SOURCE: My 3 1/2 yr old GE profile spacemaker microwave stopped heating.

Some components can be replaced from the front, but not the high voltage parts including the magnetron.

You can download GE owner's manuals and installation instructions here. They make it easier to remove from the wall.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Some manufacturers will send you the magnetron to do it yourself. If nothing else, you can save about $75 by taking it to the shop yourself.

GE Customer Service is here if you want to request a magnetron.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 23, 2010

SOURCE: I need to replace the

1. Unplug the microwave or turn off its breaker.

2. Open the door, then detach the control panel as shown in the video at
http://www.microwavedisplay.com and swing it down, but without disconnecting the wires.

If you have any trouble getting the grille off once the screws are removed, slide the hood vent grille to the left about 1/4", then then pull it forward.

On some models there are L-shaped clips that fit into a slot to hold bottom of the vent.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

They're our favorite supplier.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Have a TE code showing on my kenmore elite microwave hood combo

At some place I saw that the TE error refers to the touch panel.
If you go to http://www.searspartsdirect.com/ and enter your full model number you can get parts list and buy parts and even get repair advice.
Link below shows how to replace a control panel on some model of microwave oven. In the video you will see a ribbon cable being removed. You might want to wipe the contacts of the ribbon with alcohol and put it back in to see if it helps with your problem.
F3 error Microwave oven control panel replacement
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Samsung microwave shows SE on display

The problem lies with the mylar ribbon cable that connects the Keypad to the circuit board. The Mylar ribbon cable folds back onto itself and are touching. Over time the mylar 'breaks down' electrically and the wire traces in the mylar will 'arc' onto the other mylar ribbon cable. The solution is to separate the two mylar ribbon cables using paper and electrical tape. I've done this on several microwaves (not just Samsung) and it has worked every time. Patience and about 20 minutes is all it should take to fix it. I've described below how I did it for the SMH9187ST Microwave Good luck to all.

1. UNPLUG THE MICROWAVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2. 1. Remove the top front cover by removing the (2) screws that are along the top edge (phillips).

3. 2. Slide the cover to the left about a half inch (there are tabs holding the cover in place) and remove.

4. 3. Remove (1) screw from the top of the Keypad Housing (phillips). Lift the Keypad Housing upwards about half an inch (there are tabs holding the Keypad Housing in place) and remove. Be careful of the metal grille that is just above the Keypad Housing as this may fall out since it is being held in place by the Housing.

5. 4. Be careful not to pull on the wiring harnesses that are attached to the Housing. Carefully unplug the wiring harness that has the RED connector on it from the circuit board. Carefully unplug the small white connector that has the mylar ribbon cable on it (this cable is see-through and you can see thin, flat wires in it).

6. 5. Remove (4) screws that are holding the circuit board onto the Housing.

7. The Housing should now be free of the circuit board and wiring harnesses. It's safe to let the wiring harness/circuit board hang free, but caution should be used anyway.

8. 6. Remove the thin metal frame from the Housing. There are (4) plastic tabs holding the frame in place. Using a small screw driver pry one side of the frame away from the housing (try to do this to the side that has smaller plastic tabs). When this side of the frame is free of the Housing you have to lift the frame out at an angle to remove. It might put up a fuss, but be patient and be gentle with it since the frame is thin and fragile.

9. 7. With the frame out of the way you will see the mylar ribbon cable that is coming out from underneath the Keypad assembly. You will notice that the mylar ribbon cable folds back onto itself as it re-enters the Keypad assembly. This 'touching of the two ribbon cables' is where the trouble lies. The ribbon cables may be stuck together. Carefully separate these two and then insert a small piece of paper between them (paper can be 1/2 x 1/2 ) and work the paper all the way down into the Keypad assembly as far as it will go.

10. 8. Using electrical tape, apply a small piece between the ribbon cables to hold the paper in place. Next, use more electrical tape and put it between the mylar ribbon cables enough so as to keep the ribbon cables separated.

11. 9. Re-attached the thin metal frame making sure to press it into the Keypad assembly enough so that the (4) tabs click into place.

12. 10. Use electrical tape and apply it to the raw metal edge of the thin metal frame to prevent the mylar ribbon cables from rubbing on the metal edge.

13. 11. That's it. A final word of caution. Be careful when inserting the ribbon cable connector back on to the circuit board. The connector is loose and you need to gently place the ribbon cable into the circuit board connector.

14. 12. Reverse the order of assembly from above.

15. 13. Plug in the microwave and then it should reset and ask you to set the time.

16. Hope this works for you !!

35helpful
4answers

The microwave display shows "--SE--" I have not

This fixed mine.

The problem lies with the mylar ribbon cable that connects the Keypad to the circuit board. The Mylar ribbon cable folds back onto itself and are touching. Over time the mylar 'breaks down' electrically and the wire traces in the mylar will 'arc' onto the other mylar ribbon cable. The solution is to separate the two mylar ribbon cables using paper and electrical tape. I've done this on several microwaves (not just Samsung) and it has worked every time. Patience and about 20 minutes is all it should take to fix it. I've described below how I did it for the SMH9187ST Microwave Good luck to all.

1. UNPLUG THE MICROWAVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2. 1. Remove the top front cover by removing the (2) screws that are along the top edge (phillips).

3. 2. Slide the cover to the left about a half inch (there are tabs holding the cover in place) and remove.

4. 3. Remove (1) screw from the top of the Keypad Housing (phillips). Lift the Keypad Housing upwards about half an inch (there are tabs holding the Keypad Housing in place) and remove. Be careful of the metal grille that is just above the Keypad Housing as this may fall out since it is being held in place by the Housing.

5. 4. Be careful not to pull on the wiring harnesses that are attached to the Housing. Carefully unplug the wiring harness that has the RED connector on it from the circuit board. Carefully unplug the small white connector that has the mylar ribbon cable on it (this cable is see-through and you can see thin, flat wires in it).

6. 5. Remove (4) screws that are holding the circuit board onto the Housing.

7. The Housing should now be free of the circuit board and wiring harnesses. It's safe to let the wiring harness/circuit board hang free, but caution should be used anyway.

8. 6. Remove the thin metal frame from the Housing. There are (4) plastic tabs holding the frame in place. Using a small screw driver pry one side of the frame away from the housing (try to do this to the side that has smaller plastic tabs). When this side of the frame is free of the Housing you have to lift the frame out at an angle to remove. It might put up a fuss, but be patient and be gentle with it since the frame is thin and fragile.

9. 7. With the frame out of the way you will see the mylar ribbon cable that is coming out from underneath the Keypad assembly. You will notice that the mylar ribbon cable folds back onto itself as it re-enters the Keypad assembly. This 'touching of the two ribbon cables' is where the trouble lies. The ribbon cables may be stuck together. Carefully separate these two and then insert a small piece of paper between them (paper can be 1/2 x 1/2 ) and work the paper all the way down into the Keypad assembly as far as it will go.

10. 8. Using electrical tape, apply a small piece between the ribbon cables to hold the paper in place. Next, use more electrical tape and put it between the mylar ribbon cables enough so as to keep the ribbon cables separated.

11. 9. Re-attached the thin metal frame making sure to press it into the Keypad assembly enough so that the (4) tabs click into place.

12. 10. Use electrical tape and apply it to the raw metal edge of the thin metal frame to prevent the mylar ribbon cables from rubbing on the metal edge.

13. 11. That's it. A final word of caution. Be careful when inserting the ribbon cable connector back on to the circuit board. The connector is loose and you need to gently place the ribbon cable into the circuit board connector.

14. 12. Reverse the order of assembly from above.

15. 13. Plug in the microwave and then it should reset and ask you to set the time.

16. Hope this works for you !!
4helpful
3answers

Shows a 5E error code. Can you help?

SE means you have a shorted membrane keypad.

Actually the best overall solution to this problem is usually to order a new controller assembly (control box) and install it yourself. It's pretty simple.

We have a similar service manual and have uploaded it to our site here to help you.

Your part numbers may be different, so you can find helpful exploded views by entering your actual full model number at the Sears parts direct Web site here.

At Web site , they have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Some connectors on the relays may have a lock:
30helpful
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Samsung microwave smh9187 error 5E or SE what to do?

Hi, I had the same problem and in my case the fix was easy. First the root cause: there is a ribbon cable inside the microwave that connects the control panel to the keypad, which is kind of folded. Over time, condensation will make two pieces of the ribbon cable stuck together, causing short circuit. The solution is to separate the pieces and put a piece of paper in between. First you need to access the control panel by unscrewing the top grill of the microwave. After removing the top grill, you will see a screw holding the control panel to the oven. Just unscrew that one and remove the control panel. You will then see the ribbon cable. Inspect whether it is folded and the two sides are stuck. If yes, just separate them and put a piece of paper in-between.
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My smh model is less than a year old -SE- appears on the display screen does this mean the keypad needs to be changed?

If memory serves me, -SE- means system error which indicates a keypad failure, the microprocessor ic is mounted on a circuit board along with other componants directly behind the keypad and controls the oven vital functions. If you have any warranty of any kind, now is the time to use it.
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We have an lg microwave oven with the control pad on bottom of door...removed pad by lifting on sticky stuff but it is attached with a circuit board ribbon, How do I remove the ribbon

where the ribbon cable makes connection to the control board there is a plastic insert around it you need to grab one both sides just the plastic piece not the ribbon and it will pop up approx 1/8 inch to 1/4 inch and allow the ribbon cable to come out..there are two small holes that are in ribbon cable once you remove you will be able to see that align with 2 plastic tabs so when pressed down the ribbon cable connects with the control...good luck to you
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Maytag mmv5000bdw Touch panel works intermittently The panel will not respond to the touch. Work around include: 1. closing the microwave door hard and trying again. 2. unplugging the microwave and trying...

If nothing works, it sounds like you didn't get the cable inserted properly. It should fit into a connector which carries signals to the microwave's control components. These connectors usually pullup, you insert the cable, and push the connector back down.
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Numbers 1-6 not working on Samsung Microwave

front key pad needs replacment. it fits like a sticker on the front panel. Before you can remove it, remove the outer cover and disconnect the ribbon cable.Once done, peel off old keypad from front and reverse proceedure with new one.Reconnect ribbon cable.
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check control panel and clean the control circuit, any moisture is there clean the circuit. any dry solder is there check overall circuit and confor it ...door switches and sensors
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