20 Most Recent Samsung MC5694 Microwave Oven Questions & Answers


5E (SE) error showing on

The "SE" error indicates a shorted membrane keypad.

You can find support from Samsung in India here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
4/28/2015 5:11:43 PM • Samsung MC5694... • Answered on Apr 28, 2015

Samsung microwave smh9187 error 5E or SE what to

Hi, I had the same problem and in my case the fix was easy. First the root cause: there is a ribbon cable inside the microwave that connects the control panel to the keypad, which is kind of folded. Over time, condensation will make two pieces of the ribbon cable stuck together, causing short circuit. The solution is to separate the pieces and put a piece of paper in between. First you need to access the control panel by unscrewing the top grill of the microwave. After removing the top grill, you will see a screw holding the control panel to the oven. Just unscrew that one and remove the control panel. You will then see the ribbon cable. Inspect whether it is folded and the two sides are stuck. If yes, just separate them and put a piece of paper in-between.
11/30/2014 9:38:24 PM • Samsung MC5694... • Answered on Nov 30, 2014

Samsung timesaver microwave

follow this steps and fix it. God bless you
  1. Check the power diodeThis electronic component is responsible for transmitting current in one direction. If the diode becomes defective it will cause your microwave to not heat. Test the diode and replace it if necessary.
  2. High voltage capacitorResponsible for storing electricity, this part is a key component in any microwave. Remove, discharge, and test the capacitor to determine if it requires replacement.
  3. Damaged magnetronResponsible for generating waves and producing heat. When your microwave is no longer heating properly, replacement will be required.
  4. Thermal CutoffsExamine the thermal cutoffs on both the magnetron and the oven itself. Take off one of the leads and using a volt-ohm meter on RX1, check the terminals. If you get a result other than zero, replace the thermal cutoffs.
Read more: http://www.appliancepartspros.com/repair-help/microwave-repair-help.html#2#ixzz2YxACIG9d http://www.appliancepartspros.com
7/13/2013 6:50:07 PM • Samsung MC5694... • Answered on Jul 13, 2013

My microwave will not cook


The problem of the oven can be view from two major area from the power connection connected to the oven it self.

1) from the fuse of the oven and
2) from the thermostat of the oven connected to the panel and other operating system of the oven like heater ,fan ,button e.t.c.

· 1Unplug your microwave. Insert the 15 Security Torx bit into your multi-bit screwdriver and remove the screwsfrom the back panel. Take off the back panel. · 2 Locate thefuse. It should be near where the electrical cord comes into the microwave. Thefuse is a small white bar with metal caps on either end. Carefully remove thefuse. Avoid touching the transformer or other parts inside the microwave. · 3 Purchase anew fuse. Most Samsung microwave ovens use an 18 amp ceramic fuse. Consultyour owner's manual to find out what kind of fuse is used, or take the old fuseinto the store to find the exact match. · 4 Replace thefuse. Put the cover back on and see if your microwave works. If it does,replace the screws. If it does not, try a different fuse. If the microwavestill does not turn on, you may have to have it replaced of the second instruction. above to locate the wiring connection if there is any wrong to be replace.

9/9/2011 5:27:36 PM • Samsung MC5694... • Answered on Sep 09, 2011


First of all saturday is the 30th of april and there is no 31 st for April . BEing a new set it is most important that you do not try or attempt to open the set as the set is under warranty. So disconnect and keep aside for some time, clean the pads and check, if not call for support to the dealer.
5/3/2011 7:15:39 AM • Samsung MC5694... • Answered on May 03, 2011

Hi there, I've just moved into

Hi, this is usually a bad touchpad. The way to tell for sure is to kill power to the unit, take the control panel down and unplug the ribbon connector that connects touchpanel to the clock. Put it back together and reapply power. The clock will just sit there blinking and, obviously, the buttons won't work, either. if the beeping stops, then the touch panel is bad. And If it still beeps, then you have a bad clock.
4/3/2011 7:52:31 AM • Samsung MC5694... • Answered on Apr 03, 2011

I have the Samsung microwave


SE stands for "sensor error". It means that your humidity sensor has shorted and unfortunately needs to be replaced. You will need to uninstall the entire unit and remove the outer shell to access the sensor that needs to be replaced. It will be mounted somewhere around one of the vent on the cavity of the microwave.

It must be replaced, there is no way to clean it. The part itself is usually about $30 so depending on the cost of your microwave it may or may not be worth it.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!
11/23/2010 11:31:24 PM • Samsung MC5694... • Answered on Nov 23, 2010

Samsung microwave Model RE1320R 75AG500295

Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

9/29/2010 3:47:35 AM • Samsung MC5694... • Answered on Sep 29, 2010

Hi there , i have

Hold the"0" button and then press the "2" button. The display shows "Loc". It is now in locked state and can't be used. to remove the lock, repeat the above steps.
5/11/2010 6:32:53 AM • Samsung MC5694... • Answered on May 11, 2010

Dont turn on at all

Hello :

It seems that there's a problem with the power transformer or the power PCB . Or it could be just a fuse . You need to check first . If it's the fuse , then that will be easy to solve , you need only to replace it with new one . But if the problem is with the transformer or with the PCB , you need to take your microwave to the service for repairing .

To locate the fuse, remove the outer cabinet of the unit, which is usually held in place with a few screws. Once the outer cabinet is removed, follow the power cord into the unit. It will take you to the fuse holder, where the fuse sits. The fuse holder is located two or three inches into the unit, and may be attached to a power board .

CAUTION: a microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. We strongly suggest you seek the assistance of an appliance repair technician when conducting any microwave oven repair.

good luck .

please don't forget to rate !
4/7/2010 4:43:13 AM • Samsung MC5694... • Answered on Apr 07, 2010

My micro wave is not heating up

Assuming the elects are ok. Could be a thermal cut off has gone or more serious the Magnatron,I suggest an engineer for both faults...
3/31/2010 8:19:41 AM • Samsung MC5694... • Answered on Mar 31, 2010

5 E error on samsung microwave

An "SE" error on a Samsung microwave means you have a shorted membrane keypad.

If and when an oven is coming on or doing anything by itself, this is very dangerous and can result in a fire.

So until it is repaired, please leave it unplugged or leave the door open when it's not in use, and please do not leave it running unattended.

You can check here to see if your model may have been involved in a recall to fix a defective keypad, etc.

If not, then there are possibly 3-4 options to get it fixed, some DIY, some not.

To allow us to help you effectively (at no charge), please post a NEW problem to FixYa, and please include your brand name and the full model number from the tag in or on the unit, your symptom, "SE error".

12/6/2009 3:23:54 AM • Samsung MC5694... • Answered on Dec 06, 2009


Need a new magnetron
9/3/2009 3:02:46 AM • Samsung MC5694... • Answered on Sep 03, 2009

I need to find some

You can locate the correct bulb that you need at www.repairclinic.com. They have an extensive assortment for all appliances. When you search for your bulb keep in mind to put in the complete model # that is on your unit. Also this site can help you find a different replacement since it shows the type and size of bulb. Go by the wattage rating and what it looks like to fit right in. There are other similar sites and even belonging to Delonghi.com but I believe the repairclinic site is better.
1/26/2009 3:34:49 PM • Samsung MC5694... • Answered on Jan 26, 2009

Microwave oven will not work

If you or a friend decide to look into it, we have critical safety and disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk

You can find Samsung parts at http://www.samsungparts.com/search/search.asp

The keypad is also called the membrane switch.

Feel free to contact me for a more help if you need it.
11/5/2007 6:07:10 AM • Samsung MC5694... • Answered on Nov 05, 2007

Samsung microwave oven model #ME21K7010DS/AA

Judging from reviews of this model on Samsung's website, this is a common problem. Does it happen during or after using the cooktop or range below the microwave oven? In particular, is it most common when using the burner directly under the microwave oven control panel? If the issues are correlated to heat or humidity from cooking on the range top, I would suspect problems with moisture in the keypad circuitry. I would consider cleaning the controller board key panel connector area with 90%+ isopropyl alcohol (this is an internal service on a circuit board that is most likely susceptible to damage by static electricity, so it should be done by someone who knows how to service electronics). This should remove contaminants that could cause current leakage between keypad connections (spurious keypad entries) in humid conditions. Let the board dry thoroughly before reconnecting. It's also possible that moisture is getting into the keypad assembly. This would be a design/manufacturing flaw. I would guess the oven is out of warranty, so the fix would be to put the keypad in a dessicator for a day or so, then seal the edges with RTV Blue or a similar caulk that does not release acetic acid (vinegar) during the curing process. (Acetic acid even in vapor form may corrode the silver contact material in the keypad.) Do not seal the connector, just the edges of the flex ribbon layers where moisture can get into the key membranes. In the meantime, always use the microwave oven fan when cooking on the range. This will help to keep the controller cool and dry. (Samsung's troubleshooting guide says the fan will turn on automatically if the microwave oven gets too warm from cooking underneath it.)
3/16/2023 8:51:25 PM • Samsung... • Answered on Mar 16, 2023
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