GE Microwave Ovens - Recent Questions, Troubleshooting & Support

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How do I adjust the clock brightness level on a GE microwave over Model JVM1740

I don't think adjusting the clock brightness is a supported feature for the JVM1740 microwaves. You can turn off the display by pressing and holding the 0 key pad. You can also adjust the intensity of the surface light using the Surface Light button. Each press will cycle through the options: On, Night Light, Off. The manual is available from the product page: https://www.geappliances.com/appliance/GE-Spacemaker-Over-the-Range-Microwave-Oven-JVM1740SMSS . Scroll to the bottom of the page or use the Owner Support quick link. The current link to the manual is https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40536-1.pdf . I hope this helps. Cindy Wells
9/30/2022 1:58:33 PM • GE Microwave... • Answered on Sep 30, 2022
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We have a GE microwave model jkp90sp3ss

bad magnatron
9/6/2022 4:21:14 AM • GE Microwave... • Answered on Sep 06, 2022
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Where do I buy a replacement charcoal filter for my HMV-9305/1 OTR Microwave? Can I use ones that are GE compatible but not listed as Bosch compatible?

Your owner's manual should give you the approved filter numbers required. Then you can just go on Amazon and type in the Model # and they will normally bring you straight to the listing for the part. If that doesn't get you to one that will work you could always call the manufacture and talk to technical support, and they should be able to guide you to an approved replacement.
8/14/2022 6:32:25 PM • GE Microwave... • Answered on Aug 14, 2022
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I've got a GE Advantium 120/Model ZCS1001KSS01, the display will get lines thru it, and comes in and out of view, and will always finish its cycle. however, when you go back to use, it is dead.

How do I reset my Advantium 120?"); display: inline-block; height: 24px; width: 24px; margin-top: -1px; transform: rotateZ(-180deg);">
  1. Turn off the circuit breaker for the oven for at least 3 minutes.
  2. Turn breaker back on.
  3. Before setting clock, touch and hold the "POWER/TEMP" and "START" pads at the same time for a full 3 seconds.
  4. To end demo mode, touch and hold the "POWER/TEMP" and "START" pads at the same time for a full 3 seconds.
8/1/2022 4:58:08 AM • GE Microwave... • Answered on Aug 01, 2022
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I have a GE Advantium 120. I was using the reheat

A 2008 model is probaly passed its best by date. Could be the relay contacts welding up, could be a sensor though ...
7/19/2022 6:55:43 AM • GE Profile... • Answered on Jul 19, 2022
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New microwave; loud fan when heating items

Since you say it's new, it should be under warranty. I would call GE (see your owner's manual) to get a local authorized service center. Then while you're on the phone with the service center, you can start it up and hold the phone close to it to demonstrate to the technician how loud it is. They should be able to tell you if it will be covered under warranty so you get it fixed free.
7/16/2022 4:28:50 PM • GE Spacemaker... • Answered on Jul 16, 2022
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Where to purchase replacement of inner door plastic shielding sheet?

The best source for auto part numbers is the source. Dealer or auto parts store.
7/11/2022 7:48:57 PM • GE Microwave... • Answered on Jul 11, 2022
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GE Model ADER40LNQ1 not working. We get a F2 code. We cleaned the filter. there is no reset button but we unplugged over night. Nothing seems to work

GE dehumidifiers use F2 to indicate a problem with one of several sensors. It's impossible to tell which sensor is the problem and they cost $30-50 each. Since the problem recurred after you unplugged the unit, the problem is a faulty sensor. Unless the unit is under warranty, it's cheaper to replace the dehumidifier. Since the other sensors will usually fail soon due to the moisture inside the dehumidifier, trying to replace one sensor at a time just extends the life of the unit for a relatively short time. There are no parts lists or diagrams for the ADER40LNQ1 that I can find. If the unit is still covered by the manufacturer's warranty, then contact GE. They will provide a new unit if it is under a year old. I hope this helps. Cindy Wells
6/16/2022 9:17:12 PM • GE Microwave... • Answered on Jun 16, 2022
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GE Advantium 120 sca1001hss01 stopped working

It's most likely a failed thermostat.We have the service / repair manual for this model and have uploaded it to our site here for free download to help you.You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here. We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
5/27/2022 11:07:22 AM • GE Advantium 120... • Answered on May 27, 2022
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When microwave is closed, light turns on and turn table starts turning

The door interlock switches require replacement.
5/12/2022 1:18:53 PM • GE Microwave... • Answered on May 12, 2022
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Fan runs continuously and will not turn off. Model

Yes, we would want the entire control panel assembly - the plastic frame, keypad and circuit board. When you send it, please note on the repair form about the broken tabs. We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
5/7/2022 7:13:58 PM • GE Spacemaker... • Answered on May 07, 2022
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GE profile microwave internal fan continues to run when door is closed . When door is opened it shuts off . This is not the exhaust fan . Overall the microwave still works fine ??

It is a cooling fan used for cooling of magnatron as the temperature of magnatron rises when microwave mode is used, cooling saves this component from any defect.
4/27/2022 4:23:34 PM • GE Microwave... • Answered on Apr 27, 2022
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GE jnm1731dm1bb Microwave fuse is blown up as soon as I start the oven.

You have a dead short to ground. They are too dangerous to work inside them. There is a step up transformer capacitor with 120,000 volts stored in it waiting for you to come within a half inch if it. There is a heavy metal poisonous core in the magnetron and radiation to make you blind in about 6 to 8 seconds of exposure. Take it in for repair.
4/19/2022 11:50:20 PM • GE Microwave... • Answered on Apr 19, 2022
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GE Microwave won't shut off and keeps running until the door is opened. Can this be caused by a defective part that can be replaced?

Yes. Faulty door interlock switches. Replace the door switches with the correct ones.
4/18/2022 1:48:49 PM • GE Microwave... • Answered on Apr 18, 2022
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