SOURCE: broken dust bin
You must replace the whole bin. Not sure where you can get it but if you take it in it for repair it will cost roughly 50-60 for the part plus labor.
Part # 904476-09
SOURCE: Dyson DC07 Clear Bin Flap will not release
I just received my replacement root cyclone in the mail today after waiting in the back-ordered status for three months. I positioned a butter knife in between the rubber gasket on the bottom flap lid and the bottom rim of the clear bin at the farthest point from the hinge and slowly and gently wiggled the knife between until the bottom flap just fell open. I examined the rubber gasket and it survived without injury and the bottom flap seals without any gaps...good luck
Official advice and support for Dyson technology
SOURCE: My Dyson DC07 Animal seems
Hi there,
Sorry to hear you're having difficulties with your Dyson. If your cleaner doesn't seem to be performing as well as usual, it's a good idea to run through these simple troubleshooting checks to make sure everything is correct with your machine. It will also help you locate and remove any blockages from the system:
http://www.dyson.com/support/help.asp?article=4&product=DC07-ANIMAL_US
I'd also recommend washing the filter - under normal use, this should be done at least once every 3 months. Have a look at our video guide to see the correct way to do this:
http://www.dyson.com/support/help.asp?article=1464&product=DC07-ANIMAL_US
Running through these checks should help you identify and resolve any issues with your cleaner. However, if you're still concerned, please get in touch with us directly so one of our experts can provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US).
Kind regards,
Jack
Dyson Customer Service
Official advice and support for Dyson technology
SOURCE: The trigger mechanism to release
Hi there,
Sorry to hear you're having difficulties with your DC14 Animal. If the bin release mechanism seems to have broken, it's probably best if you get in touch with us directly. One of our experts will be happy to recommend the best course of action. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Kind regards,
Jack
Dyson Online Customer Support
Official advice and support for Dyson technology
SOURCE: my handheld dyson won't charge but when I hold the trigger the lights come on?
Hi Lynora,
I am sorry to hear you are having difficulty with your DC16. Based on the details you provided we would appreciate the opportunity to trouble shoot with you over the phone to determine the best solution.
Please call us at 1-866-693-9766 US or 0800 298 0298 UK. We look forward to speaking with you.
Best wishes,
Jessica
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