Deleting video How do I delete video off my Zen player?

Deleting Files,Pictures,Videos,Audio
Books, etc. from MP3 Player/Ipod
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Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal
Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on
"Open" and now your files/songs should be visible.
Hold the left click down and drag it across all the files/songs that you
do not want this will highlight the files/songs you do not want, release,
right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Be careful and do not delete files needed to operate your MP3 player.
Good Luck,
I hope this helps
Please do not forget to rate me,
Thank You

go into windows media player while your zen is connected and under tools, options, devices click on your zen and under the properites button there will be sevral options that may be enabled that say something like delete music before sync or something like that poke around in there i know the options there

was your action deleting or just removing ?

>
Removing Tracks On your player, to remove tracks is to remove them from the Selected Music view only. The tracks are still in the player and can be accessed from submenus like Artists or Albums.
x! To permanently remove tracks, use the delete function. See Deleting Tracks. x!
On the main menu, select Music > Now Playing.
Press OK. In the Now Playing view, the progress bar changes to a rating bar.
Press OK again. The Selected Music view appears.
Press or to select a track.
Press and select one of the following:
Remove > Remove Track
Removes the current track from the list.
Remove > Remove All
Clears the list.
<
x!
Deleting TracksThis action permanently deletes tracks from your player.
> To only remove tracks from the Selected Music view, see Removing Tracks. <

On the main menu, select Music.
Select any submenu with audio tracks, for example, All Tracks.
Press or to select a track.
Press and select Delete Track
x!
(details from "view all knowledgebase solutions" on the site of Creative)
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=17897&prodName=ZEN+Mozaic

When playing the video, click on the options button and select fit to screen. if this doesn't work, try deleting the video(s) and cropping them from the computer. then reload them.

On the bottom there is a small hole which is the reset button. You need to insert a needle pin into it to reset your ZEN. Just had the problem 10 mins ago and solved it this way. I hope your problem is solved too.

Possible firmware upgrade issue.
Reset first - located on side of player. If that fails, Creative actually has a step by step tool you can use at:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

try upgrading to the latest firmware from creative site

ur mem is full dude. 5800 songs is a lot. try deleting some.

This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.

This is important; because, if you cannot get into Recovery Mode, then this is a sure sign of a bricked player. You could try a forced hard reset by going in and disconnecting the battery, but chances are, the player is bricked.
try updating the firmware.