Fax machine lexmark X6170 says error with cartrige 50c

Please follow the steps below to fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

See http://fix-your-printer.blogspot.com/2009/01/cartridge-error-50c-on-lexmark-x5150.html

The Cartridge error 50c indicates that the printhead(s)/cartridge(s) has shorted. Follow troubleshooting steps available at http://bit.ly/8Zf7ef. If error continues even with brand new genuine Lexmark cartridges, contact Lexmark technical support for assistance. Thank you for choosing Lexmark.

Here's an article in the Lexmark website on "Cartridge Error 50C" and Other Errors on the Lexmark X5100/X6100 Series LCD Screen. Just click on this link: http://bit.ly/cOlN7n. Follow the instructions carefully. Hope this helps but if the problem persist after doing these steps, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. I hope I can assist you more on this matter.

Hi. The error tells you that your print cartridge has shorted. Here's a link to the Lexmark website to give some instructions on how to remedy the problem. Just click on this link: http://bit.ly/aSWvpk . Good luck!

Try these suggestions from Lexmark support:

Lexmark X6170 Error 50C

I have a lexmark x6170 with a cartridge error 50c.
Please I need some help!!
Thank you.

K try
Resetting purge counter:

1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.

FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).

Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).

2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).

3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.

4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.

5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.

6) Press the 9 key twice to return to the standby state.

Need to reset it and run auto allignment. This is usually how to fix error 50c

Hello, error 50c is a cartridge issue. Try taking out, cleaning heads, returning and reprint. Cheers lilacgerry xxx