I've reset the whole system, rebooted the modem, router, and computer in that order, but whenever I do my computer says "I'm not connected to the internet." I've checked all the ethernet cables, they both work when only connecting modem to computer. Computer is set to automatically detect ip address. Is this router totally borked?
It may be borked, especially if you've had a power surge or outage.
You may wish to call your internet service provider and request that they send a "Reset" signal to your Modem. It may even be offered through their automated menu before you reach a real person.
Failing that, try the following steps:
1. Unplug/power to ALL OF THE COMPONENTS - modem, router, and computer. Wait 20 seconds, then restore the power cord to the modem. Wait 1 minute until the modem fully boots and settles down. Next, restore the power cord to the router and wait at least 30 seconds for it to fully boot and settle down. Next, restore power to the computer and wait for it to fully boot up and settle down. Now, see if you have internet access. If not, go to Step 2.
2. Right-click on the network icon in the system tray and select "Troubleshoot problems". Wait while the Windows troubleshooter tries to identify and fix the problem. Now, see if you have internet. If not, go to Step 3.
3. Go to Control Panel/Device Manager. Under Network adapters, select the network adapter you're using and choose Uninstall. Click Yes/Apply/OK as appropriate. Restart the computer and wait while Windows re-installs the drivers for your adapter. Now, see if you have internet.
4. Try a different router.
SOURCE: wpn 824 wireless issues.
if you have set up the wireless connection and enable it in the router, i assume you have disconnected the wired RJ45 cable to the pc, if not do so, as the pc's ip address is still being sent to the wired adapter and needs to be giving the wireless adapter an ip address itself as you cannot have two. Either remove cable or dissable the wired network card and ensure you enabled DHCP in the router settings to automatically give the pc an ip address, ensuring that thw wireless card is also set to obtain an ip address automatically in the TCP/IP properties of the wireless network adapter.
SOURCE: Can't connect via my wireless router to the internet - but my cable modem is fine!
Hi!
Do you know how to check the IP address of your computer?
Maybe you need to reconfigure the router.
SOURCE: Not getting internet connection
Go to control panel, then Network and Internet connections
then network connections
double click local area connection
go to the support tab
put the default gateway code into your browser address bar.
if it requires a code, the name is admin and the password is password.
youll get to a web page, go to wireless settings.
type in the name of your roter in the first box (ssip or something)
if its already in there then im not sure what to do. just adjust the setttings in this area and it should work.
SOURCE: Netgear WGR614 connectivity issue w/ Time Warner Cable modem
Here are some troubleshooting steps that I suggest you try:
1. Check physical connections.
a. Connect the modem to the Internet port of the router. The Internet “i” LED on the front of the router should light up.
b. Connect the computer to one of the four LAN ports (i.e port 1, 2, 3 or 4) on the back of the router. The corresponding port light where you connected the computer should be lit up.
2. Access the router's web-based utility.
a. Please open any web browser like Internet Explorer or Netscape Navigator.
b. Connect to the router by typing http://routerlogin.com/basicsetting.htm or http://192.168.1.1 in the address field and click Enter or Return key.
c. A window will prompt for a user name and password. By default, the user name is "admin" and the password is "password".
Note: If you were unable to access the router's web-based utility, you may reset the router to restore the settings to factory default.
To reset the router:
a. Please push the reset button at the back of the router and release after 30 seconds.
b. Unplug the power adapter for 10 seconds and then plug it back in.
3. Configure the router.
If your Internet Service Provider is using a cable connection, please follow the steps below:
a. Click on Basic Settings under Setup tab.
b. Select No for Does Your Internet Connection Require A Login?.
c. Scroll down on the center page and look for the Router MAC Address section. Set it to Use computer MAC address and click on the Apply button.
If your Internet Service Provider is using a DSL connection, please follow the steps below:
a. Click on Basic Settings.
b. Select Yes for Does Your Internet Connection Require A Login?.
c. Select Other on the Internet Service Provider drop down box.
d. Enter your ISP's username (username@ISPdomain) and password. Then, click on Apply.
4. Configure the wireless settings.
a. Click on the Wireless Settings under Setup.
b. Change the SSID to any unique name.
c. Scroll down, look for the Security Options settings and select WEP (Wired Equivalent Privacy).
d. Set the Authentication type to "Automatic" and the Encryption Strength to "64bit".
e. Leave the Passphrase field blank, select Key 1 and enter a 10-digit number.
Note: The 10-digit number you typed in the key 1 will be the password or network key for the wireless connection.
f. Click Apply button to save the changes.
g. Go to Router Status under Maintenance tab and check if there is an IP address under Internet port. If it's 0.0.0.0, do a power cycle.
5. Power cycle.
a. Power off the modem, router and computers.
b. Turn on the power of the modem first and wait for it to initialize, the lights to stop blinking.
c. Power back the router and the computers. Check if it will be able to get online.
If you have wireless computers, you can connect them wireless to the router. Kindly follow the instructions below:
6. Connect wireless computer to the router.
If you are using Windows XP with Service Pack 1, please follow the steps below:
a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Advanced tab.
d. Please delete all the preferred networks then click on OK.
e. Right click on the Wireless icon again and click on View Available Wireless Network. Please select your network and click on Connect. It will ask you for the network key.
f. Please type in the network key and then confirm it. Network key is the password you type on the key 1 of the wireless settings of the router.
g. Make sure not to enable IEEE and then click on Connect.
If you are using Windows XP with Service Pack 2, please follow the steps below:
a. Please right click on the Wireless icon on the right lower end portion of your computer.
b. Then click on View Available Wireless Networks.
c. Click on the Change Advanced Settings.
d. Click on the Wireless Networks tab remove all the preferred networks then click on OK.
e. Right click on the Wireless icon then click on View Available Wireless Networks.
f. Select your network and click on Connect.
g. It will ask you for the network key. Type in the network key and confirm it. Then click on Connect. Network key is the password you type on the key 1 of the wireless settings of the router.
If you are using Windows Vista, please follow the steps below:
a. Click Start then select Connect To.
b. Connect to a network window will show up.
c. Select your wireless network and click Connect.
d. It will ask you for a network key. Type in the network key and confirm it. Then click on Connect.
From the above configuration, please check if you can now access the Internet.
SOURCE: I have a NetGear Wireless Router which wont connect to internet.
Verify that you can connect to the internet without the router by hooking the cable from the dsl modem to your computers NIC.
If you can connect to the internet that way the problem is with the router. press and hold the reset button on the back of the router to reset it to the factory settings. (this just makes it easy to determine the problem) if this corrects the problem you can setup your security again
Testimonial: "I received great help! I got speedy replies and great information at a level I could always understand and proceed to work with. Great first experienc"
211 views
Usually answered in minutes!
×