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Question about Sony Handycam DCR-TRV19 Mini DV Digital Camcorder

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Cleaning the cassette

I am facing issues with my Camcorder recently. I am getting a message on screen saying cleaning the cassette whilst I am recording new video. Also while doing a playback, The image does not come or it comes along with strips/blinds. What could be the issue. Can that be fixed easily? Thanks Mehul

Posted by Mehul Shah on

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Anonymous

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Hello, actually there are two possibble solutions. 1. User friendly $ cheaper to clean the video head with Sony DVM-12CLD Mini DV Cleaning Cassette - for Mini DV Camcorders, or 2 Expensive (ultimate) solution to replace the video head. Part number for video head is A1139411A. If you need more info please advice. Arpi

Posted on Mar 28, 2007

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I'm getting lines and mosaics on the video tape output of my Sony DCR-HC40, and a message on the viewing screen to use a head cleaning cassette. After a minute or so the lines go away and the video is...

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Step 1: Remove the cassette and insert it again , then operate your Camcorder.

Step 2: Try using different cassette.

Step 3: Try resetting the Camcorder.

[Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.]

Please locate the RESET button behind the LCD screen of the Camcorder. Press the RESET button using a sharp-pointed object. The Camcorder should be switched ON when you reset the unit.

Step 4: Try to power reset the Camcorder and check if it helps to resolve the issue. Power Reset the Camcorder by removing the batteries from the Camcorder and inserting it after 1 minute.

Step 5: Service is required.


http://www.kb.sony.com/selfservice/documentLink.do?externalId=C79466


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