Cleaning the cassette

NEVER try and manually clean your heads in your camcorder. The drum assy and heads are much more fragile and easily damaged than that of a VCR. NEVER spray any type of liquid/chemicals in or on your camcorder. A Sony miniDV head cleaning cassette is what you need. There are other brands out there, but Sony is hands-down the best. When using a head cleaner, play it for only 5 to 10 seconds at a time and then try your tape again. If it has improved, but still has problems then play the head cleaner for another 5 to 10 seconds. Hope this has helped. www.austintelstarservices.com

Hi,

Did you try cleaning the tape head?

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.

1. Stop the tape.
2. Ensure the tape has been rewound to the beginning of the video recording.
3. Play the tape.
4. If the issue is not resolved, stop the tape and remove it from the camcorder.
5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
   
6. Reinsert the tape into the camcorder.
7. Play the tape.
8. If the issue is not resolved, stop the tape and remove it from the camcorder.
9. Insert a different tape with video footage into the camcorder.
10. Ensure the tape has been rewound to the beginning of the video recording.
11. Play the tape.

NOTES:

• If a blue screen is still displayed, then the camcorder may require service .
• If the tape plays back correctly, then the first tape may be faulty or there is a problem with the video recording.

Follow these steps to resolve the issue:

Step 1: Remove the cassette and insert it again , then operate your Camcorder.

Step 2: Try using different cassette.

Step 3: Try resetting the Camcorder.

[Resetting the Camcorder will reset the settings of the Camcorder to the factory settings including date and time. It will not delete any data saved in the Camcorder.]

Please locate the RESET button behind the LCD screen of the Camcorder. Press the RESET button using a sharp-pointed object. The Camcorder should be switched ON when you reset the unit.

Step 4: Try to power reset the Camcorder and check if it helps to resolve the issue. Power Reset the Camcorder by removing the batteries from the Camcorder and inserting it after 1 minute.

Step 5: Service is required.


http://www.kb.sony.com/selfservice/documentLink.do?externalId=C79466

Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.

1. Stop the tape.
2. Ensure the tape has been rewound to the beginning of the video recording.
3. Play the tape.
4. If the issue is not resolved, stop the tape and remove it from the camcorder.
5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
   
6. Reinsert the tape into the camcorder.
7. Play the tape.
8. If the issue is not resolved, stop the tape and remove it from the camcorder.
9. Insert a different tape with video footage into the camcorder.
10. Ensure the tape has been rewound to the beginning of the video recording.
11. Play the tape.

Use a Sony head cleaning tape they work perfectly and you let them run there 10 second corse. Then your sharp will run perfectly...

Here's what i found. I was able to clear the message by opening and closing and ejecting the cassette. I also had to play with the battery at the same time. Keeping the cassette door open and then pulling out the battery. After is did this a couple of times i got the message to clear. I too haven't used my camcorder for some time and now that the error message has cleared the camcorder tells me that i need to clean the heads. Hope this helps. Below is the message i found that pointed me toward ejecting the cassette. Good Luck, i'm off to buy a tape head cleaning cassette. An error indication (E03 or E04) appears. - (E03 or E04 UNIT IN SAFEGUARD MODE REMOVE AND REATTACH BATTERY) This massage a malfunction of some kind has occurred. In this case the camcorder's functions become unusable. - Eject the cassette once and re-insert it, then check if the indication clears. When it does, you can resume using the camcorder. If the indication remains, consult your nearest JVC dealer or service center

your older recordings will only play on a pal monitor / tv ; if the camera video is ok now ? your tape heads may be dirty , wearing out - or both ; try a cleaning tape first but - do not rewind cleaning cassettes , or the old grime will be put back on the cleaned heads and guides ;

if the camera is going on in the play mode and you are getting a blue screen with play indicator it is mostly due to dirty head. what have you used for cleaning the head. take the help of repairer for cleaning as he will do so after opening the cover. if that doesent solves the problem then get the video head checked for any damages such as broken tips.