Question about Sony Handycam DCR-HC21 Mini DV Digital Camcorder

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My sony dcr hc21 touch screen is not working, I went to a tech today and they chage very expensive. Is there anyway I can fix the problem ?

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If the touch screen of the Camcorder is not working, please follow the troubleshooting steps.

  • Please make sure that you're using fully charged batteries.
  • Turn off the Camcorder and turn ON again and check the operation.
  • Try resetting the Camcorder by pressing the reset button behind the LCD panel.
my sony dcr hc21 touch - shajanrs_82.jpg
  • If the issue persists again, please perform LCD screen Calibration and check if that helps. Please follow the steps below to perform the LCD Calibration.
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  • Perform a power resetting of the Camcorder. To perform power resetting, please remove the battery pack, turn the Power switch to Play/EDIT/ON for more than 15 seconds, turn the Power switch to OFF position and then reinsert the battery pack.
  • If the issue persists even after performing all the above-mentioned steps, service is required.


I hope this information will help you to resolve the touch screen issue of the Camcorder. If you require any clarification or any help, please let me know. Thanks for understanding.

Posted on Apr 01, 2011

  • 1 more comment 
  • Shajan RS
    Shajan RS Nov 17, 2011

    I'm glad to hear that.

  • Dan Troncone Dec 31, 2012

    What happens if the x's just keep repeating and it doesnt take calibration? this is the problem i am having.

  • Shajan RS
    Shajan RS Jan 05, 2013

    Hone, that means the screen is not ready calibrate too.. Perform resetting by following the steps on my article and if the issue persists, find the repair center

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Power resetting of the Camcorder worked for me. Thanks !

Posted on Nov 17, 2011

  • sanjay Nov 17, 2011

    "power resetting of the Camcorder" solution worked for me. Thank You !

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1 Answer

My handycam dcr hc21 screen wouldn't work when you touched it. i followed the directions and reset the camera. now the screen has the reset screen and i can't refigurate it. please help


Hi Alisa,

You have broken fine flex cable between your screen and board/PCB causing your touch screen ****** to work. So first of all you need to replace the cable first with new one.

Regards

Sep 16, 2011 | Sony Handycam DCR-HC21 Mini DV Digital...

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Connecting flexible ribbon cable between LCD board and Camera main board is cracked on some points and needs to be replaced.

if you have experience of camera repair, let me know to help you further or take camera to tech person for proper fix.



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