Sony Video Cameras - Recent Questions, Troubleshooting & Support


Time to have it serviced at a Sony Authorised service department ..... or purchase a new one.

Sony Video... • Answered on Jun 07, 2021


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Sony Handycam... • Answered on Mar 23, 2021


I was having the exact same problems, and I read a post on this website somewhere recommending that I just record a few seconds of video on a blank portion of tape and then the camera should start playing video normally again.

I tried it, and IT WORKED!!

Sony Handycam... • Answered on Mar 18, 2021


I have Sony Dcr -hc15e is not display on the lcd screen any help? The screen shows plain white . help pls
But i left it unuse for month and the screen swore up a bit with black ink in the middle when it display plain white any way to replace the screen?

Sony Dvcam... • Answered on Mar 12, 2021


Ha this sounds like you may have accidently pressed the AV button, it has special borders and setting within the camera, these are used for title effects and other tricks, just press the button again a couple of time filming and see if it vanishes.

Sony HVR-Z1 Mini... • Answered on Feb 23, 2021


Believe it or not, giving it a bash got it to work. Not too hard, just a few sharp smacks on the side.
It's something in the cassette carrier mechanism.

Sony Handycam... • Answered on Feb 19, 2021


camcorder when turned on flashes in red DEW and closes it self down. i have taken all the batteries out and replaced sometimes after a few days the camcorder will work then DEW will rea ppear and shut itself down

Sony HDR-HC1... • Answered on Feb 17, 2021


The record / playback heads probably need cleaning, using a compatible cleaning tape. Failing that, it is either damaged or broken.

Sony Handycam... • Answered on Jan 05, 2021


Link for manual : https://www.manualslib.com/manual/525596/Sony-Ccd-Fx420.html

Sony CCD-FX420... • Answered on Dec 28, 2020


First of all, why did you reset it ? Was there an underlying error you were attempting to correct ? Resetting equipment is not just for playing with, you know. Have you looked up this issue in the manual, or contacted the FAQ section of the Sony website ?

Sony Video... • Answered on Dec 21, 2020


It has possibly a write issue or maybe a bad HDD. Take it to an Authorised Sony Service Department for service.

Sony Video... • Answered on Dec 06, 2020


Trust me on this one....with tape still in unit and battery removed, smack both sides of unit firmly 3-4 times with the heel of your hand. It works 9 out of 10 times on all Sony cameras. I was quoted $170 to just look at the camera and then a probable $290 to replace the cassette loader mechanism. I told them it wasn't worth it. I checked other Sony blogs addressing the same issue and with out fail smacking the ...cking thing is the only way around it. Apparently it frees up a stuck part. Give it hell.

Sony Handycam... • Answered on Dec 03, 2020


For the Error: 91:01 in Sony hdr-pj50e, I will suggest to follow the below steps:
    ·It may be due to flash or battery problem. ·Turn off the camera and then remove the battery. ·Don't put the camera again for about 1 minute. ·Turn the camera on again.

Sony Video... • Answered on Dec 03, 2020


Losing your Handycam software is the best thing that could have happened to you all. It stinks. Firewire eliminates the need for the crummy camcorder software. Basically, you need to install, or have installed, a Firewire card in your PC, then buy a Firewire cable. Then WinDV software will work perfectly to import video. USB connections, and the USB cable, are ideal for downloading digital still images from cameras. Running footage requires a very large bandwidth, which basically is the throughput from camera to computer. Think of a funnel with a small opening. The small opening is USB. Make the opening 4 times as large and nothing backs up in the funnel. The large opening is Firewire. Anyways, by using a Firewire connection, you can bypass the camcorder software and use "real" video editing software.

http://windv.mourek.cz/
As for the video editing software
You can use Sonys movie studio http://www.sonycreativesoftware.com/moviestudiohd
Or
Windows Movie Maker - The best video editing tool for Windows that's free and chances are you already have it installed on your computer as part of XP SP2. Microsoft Movie Maker has all the basic video editing tools plus a good collection of transitions and video effects.

There's an in-built movie titler that lets add you styles to text titles including ticker taps, zoom and even the scroll effect. And if you are feeling lazy, just hit the AutoMovie command to have the entire video produced for you with intervention.

Sony Handycam®... • Answered on May 21, 2020


after i got full hard desk on my sony HD (HDR-XR520) any vide i record i cant copy it and it doesn't appear on my computer and then the files on the camera when i play them they don't ply and i found a message said: No applicable files available, so please how can solve this problem? or it's an industrial bad side with this camera??

Sony Handycam... • Answered on May 07, 2020


MTS and M2TS format is a Sony hd camcorders and Panasonic camcorders format.if you want to edit your video clips by imovie than you have to convert it to imovie suitable format.you can convert it mov format bfor edit.mov format is commonly use and most preferred for imovie.just download a good converter. http://www.aimersoft.com/convert-mts/convert-mts-m2ts-to-mov-mac.html

Sony HDR Video... • Answered on Apr 22, 2020

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