Sony Handycam DCR-HC42 Mini DV Digital Camcorder Logo
john martinez Posted on Nov 30, 2006

Reinsert cassette when I insert a tape, the screen flashes "reinsert cassette". So I guess the camera has a problem recognizing the tape. What might be wrong?

  • 17 more comments 
  • Tglass Dec 28, 2007

    IT WORKS!!! I can't believe it....IT WORKED! Thanks

  • shahil Dec 29, 2007

    when i insert the cassette the screen is flashing & message on the screen is reinsert the cassette. so pls send me the solution.

  • Anonymous Dec 30, 2007

    i hav same problem & i had already removed battery & smack it for 3 to 4 times. its comes in normal situation but when i take a picture again the same problem is happaning. kindly send me another solution.

  • Anonymous Mar 28, 2008

    Suddenly, my camera shows a signal: reinsert the cassette. What should i do?

  • plumcass Apr 13, 2008

    When inserting tape some times it will not close all the way and when it does close and i hit the record button it flashes the reinsert tape message

  • RandiNReed Apr 24, 2008

    I've smacked the camera and smacked the camera.... and it's still insisting that I reinsert the tape!! Please help!! I just want to be able to get my videos off Hi8 and on to DVD before buying a new camera!



    Any suggestions on how to fix this problem?? GOing craZy here!!

  • Anonymous Jun 10, 2008

    rgg

  • dudack Jul 10, 2008

    I also have the same problem I just want an answer so I can also change the tapes to dvd I tried reinserting the tape many times? What can I do? Is it worth getting fix?

  • Anonymous Jul 10, 2008

    Hello, i had the same problem but noticed all worked fine when the unit was running on the adapter. I replaced the Lithium Ion battery and the problem was solved.

  • 9ppel Sep 26, 2008

    I also have this problem, with a SONY DCR-H96. I've tried to smack the camera as described, and it seems to work sometimes, but not always, by far. But it seems that this problem occurs only (so far) when the tape is near the end. So, what I have started to do, is to rewind the tape manually with a pencil (remember to push down the little "button"/tag between the wheels), not all the way, but only some rounds (maybe 30-40 or so). After I've done this, it usually works allright. I use DV-tapes from TDK, btw, considering to buy SONY-tapes next time.

  • ted_k Sep 27, 2008

    Unbelievable! Smacking the thing really works!!!


    Thanks for the helpful advice.


    TK

  • Anonymous Oct 01, 2008

    I too was a disbeliever when I read about the smacking solution, but with nothing to lose, I gave my TRV480 a good whack on the left side of the unit (battery in, tape in), turned it on, and it worked! I don't know how long it will last, but I know what to do next time it happens. I only wish I had found this site before I bought my new camcorder. Oh well. At least I can record in Hi Def with my new camcorder.

  • Anonymous Oct 04, 2008

    I also have this problem, with a SONY DCR-TRV480E PAL. The problem is when I insert the cassette it reads on screen that "re-insert the cassette"

  • Anonymous Dec 05, 2008

    I've smacked it over and over and it keeps saying it. It's about to get stomped on. Any other ideas?

  • kassukissa Dec 15, 2008

    I have same problem ?



    My Sony DCR-HC42 said that "insert the casette´"



    What i must to do ?



    Help Me !1

  • Anonymous Dec 23, 2008

    Thank you so much!! I smacked my dcr trv480 around and now it works again!

  • Anonymous Feb 17, 2009

    I also have the same problem. I've always been very careful with my camera because it wasn't cheap. I have a bikecam attachment for my motorcycle and had the camera mounted to the gas tank. The error started appearing after a few hours of recording. I thought that the error was a result of the vibration, which it very well may be.



    Anyways, I'm very glad I found this site and you folks. Reluctantly, I gave the unit a whack on both sides, turned it on and got the same error message. I ejected the tape, re-inserted it and have not had any problems since. Everything is working fine now on it. Gooney. I was just about to go drop it off at the shop. Thank you all!!

  • Marta1907 Feb 28, 2009

    I had the same problem and the smack attack worked. I **** you not.

  • Anonymous Sep 20, 2021

    If your using a recording device that uses CDs , vibrations from where the cam is housed won't matter as it still comes out as poor quality, I had the same problems so I chose a recording device that uses Tape cassettes & have since had brilliant quality playback. Change to cassette/tape device & you'll be pleasantly surprised.

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  • Posted on Feb 14, 2007
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Trust me on this one....with tape still in unit and battery removed, smack both sides of unit firmly 3-4 times with the heel of your hand. It works 9 out of 10 times on all Sony cameras. I was quoted $170 to just look at the camera and then a probable $290 to replace the cassette loader mechanism. I told them it wasn't worth it. I checked other Sony blogs addressing the same issue and with out fail smacking the ...cking thing is the only way around it. Apparently it frees up a stuck part. Give it hell.

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  • Julie Gosse Feb 15, 2011

    You are awesome! It worked :) Thank You Thank You Thank You! I was ready to blame my 13 yr old son for the "broken" video camera! You saved the day!

  • Anonymous Jul 25, 2012

    Holy cow, while I've been in a text chat with a Sony Service Rep I followed Allen Coupe's instructions --- AND IT FIXED MY CAMCORDER!!!

  • Anonymous Jan 18, 2013

    Smack Attacked worked!!! Thank You!!!

  • karen Jan 14, 2014

    Mine too....TY!!!!!

  • David Steeves
    David Steeves Nov 23, 2014

    yep due to bad solder joins, thats why this works

  • Tawny Miller
    Tawny Miller Dec 16, 2017

    All I can say is YES!!! I thought it was going to be the end to my handycam thank you! But it sure was scary giving it a good smack like that.

  • Megaera Esmond-Kuny
    Megaera Esmond-Kuny Feb 28, 2020

    Wow, that solved my problem and I'm VERY grateful!! (=

  • John You
    John You Dec 03, 2020

    Unbelievable - smack attack really does work!! I tried carefully cleaning with rubbing alcohol and compressed air and no luck. Almost gave up so tried smacking it (pretty hard!) In desperation just like you said. Magic

  • vanessa leal
    vanessa leal Jul 23, 2021

    Thank you Soo much, it worked for me too but I had to do it two separate times

  • Donald Sosin
    Donald Sosin Dec 18, 2021

    Wow, perfect, thanks!!! Happy holidays.

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  • Posted on Jan 30, 2011
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I believe I have found the real answer to this "Re-Insert Cassette" problem. My own DCR-HC42 had the same problem. From the Sony Tech I learned that the camera is not recognizing the cassette. From another website, I discovered that the electrical connection between the cassette and camera are 4 gold metal fingers that press against the 4 small notched sections of the cassette shell. FIRST open the tape loading compartment allowing the tape cassette to spring open. SECOND, remove the battery and then SLOWLY remove the cassette and look for the 4 notches in the shell as you remove it from the camera trolley. With a small head flashlight look carefully in the same area of the trolley camera compartment. They are off to one side and a bit tricky to view. Get a Q-tip and soak it in Isopropol Alcohol.
Very carefully and slowly without bending or distorting these fingers, wipe each one with the wet swab to clean off the dirt build up on each. Allow a few minutes to dry. Then put your battery back in first and then the cassette. Load as normal. This is what I did instead of beating up the camera and it worked perfectly. Hitting the camera is a crude way of shifting the position of the 4 electrical fingers to make a better cassette shell contact. Professionals don't beat up equipment to get it working. They find the underlying cause. CLEAN FIRST. One more thing you can try if the cleaning alone doesn't work is to reset the electronics to default settings. On my specific model, there is a small rechargeable battery inside the camera. You cannot get to it. This is the correct discharge method. Remove your regular camera battery. Switch on the camera to playback mode (three shifts of the rotating switch). Then look for the small hole on the body of the camera called "reset". Hold that reset button in for at least 10 seconds. Hit the record button on the camera while you are depressing the reset button all at the same time. What this does is deplete the voltage of the internal battery. Then put your regular battery back in the camera so it can exchange voltage to the internal battery. You'll have to reset your date and time in the camera memory and perhaps other features which you may have altered from their default settings but this method brings the motherboard back to all factory settings. If the cleaning alone didn't cure the first problem, then reset the electronics. If my method doesn't work you can always get physical but hitting a delicate electronic device with a sensitive transport mechanism just can't be a good idea in the long run.

  • joeduboisblo Feb 06, 2011

    I have had the same problem everyone else here has had with the tape refusing to load. I had been using the smacking method and the shaking method, but I was never really comfortable with it because I knew from troubleshooting that it was NOT a problem with the mechanism. I cleaned the connector per nimsgame's suggestion and I cleaned the tape case and it worked consistently!

    These cameras are getting old now, please don't keep whacking your camera, at the best you look silly, at worst you will eventually break it.

  • Al Miller Feb 06, 2011

    Thank you for sharing your experience on the site and especially with your good experience with my method. I hope others will be able to update their own experience as you and I did and not keep smashing their cameras. Let's face it, if your out in the middle of nowhere and need a quick fix, that's one thing but if your at home why not do the right thing?
    Have a nice day.

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Hai, Please Insert Head cleaning Cassatte & play it. After this Please Insert new cassatte & record the picture & check play back. If the picture is good. check with old cassatte. If it is not worked Please press reset button if it is mechanical problem it will adjust. Thank you & best of luck. Udupi

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!!!!!!!??????? i dont know how it worked but it did and i am so amazed! well thank you for writing that tip because i had a movie i just filmed and was upset that my camera was not working. THANK YOU THANK YOU THANK YOU!!!

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  • Posted on Mar 14, 2007
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WOW! I was very aprehensive about "smacking" my miniVD, but it works like a charm! Thanks!!!

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This was amazing! My Sony Handycam DCR-HC28 was saying "Reinsert Cassette" and I spoke to Sony and they wanted me to pay over a hundred dollars to send it to them to get it repaired on top of the $400 I paid for it. I have used my camcorder twice and always kept it in its bag and taken excellent care of it. I was not going to pay to have it fixed. I came across this posting and I figured, sure, why not? What's a little smacking when I will probably end up throwing it against a wall anyway if it doesn't work? So...I beat the sh*t out of it...and...absolute perfection. It works just fine...Thank you so much to whoever it was that figured this out! Works like a charm.

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My Sony DCR-HC21 had this problem and I hit the reset button on the side while it was on, and now it works. - I will smack it if it does it again though :)

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2nd Aug 08. Seattle.

perfect solution

1. Fully charge the battery
2. remove and put the battery back.
3. remove and put the cassette back
4. smack on all sides. Moderate force :-)

it works !!!!!!!! Smacking does the job actually

Thanks to whoever did it first
mine works just perfect now

Thanks
jon

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I didn't have anything to loose, by smacking my DCR-HC42 so I did it. I would never try and fix an electronic device by smacking it. The camcorder is now working, I am very curious as to how long this resolution will work.

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I fix things, cars, outlets, what ever is broken. but that little bugger with all its gizmo's and gadgets in it... that I have on loan from school pulled the "reinsert 1 million times" trick. freaked me out cause it not being mine I cant take it apart, and the school would definitely bill me!!! So if their going to bill me they might as well bill me for something legit! so I lightly whacked a few times on the bottom and cassette case side with batt out and cass in. I don't have words to describe how amazed and dumbfounded I am that worked. like the russian in armegedon banging on the ship!

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I just tried the smacker solution.. held it between my knees and smacked both sides at same time around ten times...brilliant... thanks a million..camera has been out of action for a year, you saved me buying a new one.. many thanks..bridget ..dublin

  • craigc266 Dec 19, 2010

    Wow thanks mine is working like a dream pity I bought a new one a week ago but thanks any way

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After my DCR-TRV280 camcorder fell off a bedroom dresser, where it was mounted on a mini-tripod (guess what I was taping?...), I started getting the "reinsert cassette" error message. I tested it with another tape that I knew was fine and got the same message, so I knew it was a camera issue.

I tried various things including disconnecting the power supply and whacking the camera soundly on both sides according to the instructions on this forum. But what finally solved the problem for me was hitting the reset button near the LCD viewfinder control panel, removing the power, and then powering up again. Once I did that it worked fine and no more error messages.

  • dkelty Aug 19, 2012

    Thank you!! I turned the camera on, took the cassette out, hit the RESET button, took the battery out and put it back in. Then, I started it up again, put the cassette back in, and it works fine. Better than hitting the camera.

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Oh my god i can\'t believe that worked! I called the sny helpiline and they didn\'t know what i was talking about! thanks youve saved so much hastle! xxx

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Ignore the hoity toity guy above. The smacking totally works. You don't hit it that hard. Just a little smack does it.

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After you smack it, you need to eject the tape. Then when you turn it on, it must reset something, but it should work.

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Thrilling but worked Just followed smacking instructions. I cannot beleive that just worked!! Oh godThank you so much!!

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I have a handycam and I though it was broke from the reinsert cassette pop up on the screen. That was until I found this site, and deciede what the heck do I have to loose, I was hesitant but in the end I'm very glad i decided to smack my camcorder. This trick really works I smacked like 9 times then turned it on it still beeped to reinsert the cassette so I poped the tape open put it back in and closed the camcorder and to my supprise it was ready to record with no beeping of reinsert cassette. Amazing how something so simple could fix the problem! Thank you everone who posted this trick, my regards to you.

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  • Posted on May 31, 2010
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Its been 2 year i didt use my camcoder cuz of this problem and didt go anywhr to fix it cuz of cost..i just googled my problem first time.. and fund this solution ..i cant belive..my cam start working now..
you are best mate..thanks for ya help
xxxxxxxxxxxxxxxxxxxxxxxxxx

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Same problem giving up on it did reset worked again and stop! looked up problem. Smacked it hard 5 time with no cassett on side of cassett and top wife looked at me like !@!@!! Turned it on and works fine.

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ThnX ! cant believe !

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We have been trying to fix our cam for a while now basically did what everyone else said and smacked the camera on both sides with the battery out and the tape in and it worked perfect. no more error!!! And to think my wife suggested this a while back and i told her she would break it. how was i supposed to know she was right.....

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Well, I'll. Be. Damned. The very thing I was stopping myself from doing was the very thing it needed. It worked. THANKS!

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I was getting the error "C:31:22 Re-insert Tape" after the dropping my TRV480 camcorder. I did a few smacks on the right side of the camcorder, but it did not work right away. I had just done a reset of the camcorder prior, but that had not worked either.

Once I took the tape, that it messed up on, and rewound it in my 8mm tape rewinder, said a prayer, and put it back in the camcorder, the error "C:31:22 Re-insert Tape" stopped. I was able to play the tape and other tapes that it would not accept at the time.

I am currently transferring all my Digital 8 tapes to DVD before it acts up again.

  • Anonymous Feb 27, 2010

    I had the






    "C:31:22 Re-insert Tape" on my Sony TRV480 camcorder after dropping it during recording. Even trying other tapes still showed this error and would not record or play.

    I tried reseating the battery and resetting the camcorder with the reset button. It still showed the error. I tried smacking it, as suggested, but still got the error. So I put the tape that was recording in my 8mm tape rewinder, rewound it, said a prayer, put it back in the camcorder, and it started working again - no error! Praise God!!!

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Thanks a lot friend! ;) unbelievable but true!! Respect!!!! I smaked it and it's working fine!!

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  • Posted on Jan 27, 2010
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HOLY COW! Its so weird. Being an IT pro I actually did not trust it. But then noticed that it worked for each and everyone here, hence gave it a shot. Smacked hard on sideways only. And VOILA!!!! It worked for one more person! Now I think we are more smarter than Sony techies, who would ask $100+ just for checking.

Before reading here I actually smacked it few times mildly, but the problem persisted. Now when smacked harder, it seems ok at least since last few hours. THANKS MATES FOR GIVING CONFIDENCE TO SLAP THE THING. lolz....

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This is the truth try it and you will **** yourself! I promise!

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At first I could not believe this quack medicine trick. I have a Sony DCR HC42 that give "Reinsert Cassette" message. But 60 people cannot be ignored. I did the whack according to Solution#48. It worked. From time to time the problem comes back but I know how to fix it with a whack. Til it really breaks. Thanks.

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OMFG DUDE! HAHA
I HAVE BEEN MISERABLE BECAUSE MY DAMN CAM HAS BEEN DOWN FOR 5 MONTHS.
SMACKED IT RIGHT NOW 3 TIMES
AND IT WORKED..
WHO EVER FOUND THAT OUT.
I LOVE YOU LOL

  • Anonymous Dec 12, 2009

    OMFG THIS WORKED.
    AND IT'S BEEN DOING THAT FOR 6 MONTHS..
    I LOVE WHO EVER THOUGHT OF THAT.


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  • Posted on Dec 11, 2009
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Camera has been sitting for a year because I did not want to spend the money to have it fixed. Damn.....wish I had Googled this a year ago.......

Works great now!!

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  • Posted on May 19, 2009
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My Sony Handycam TRV 138 had the same problem--"reinsert the cassette" in both record or playback mode. It also ate the tapes and snapped a brand new tape at the very first try. I discovered that cleaning tapes are no longer available in stores and no one repairs these "old" cameras locally. When I read the posts on this site, I was skeptical about smacking my camera, so I first tried resetting the camera as recommended by one post. It didn't work. So I removed the battery, left the tape in, and gave a very conservative smack to each side. The tape is currently playing fine...I just hope it lasts!

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  • Posted on Jan 07, 2009
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I thought the suggestion to smack the thing was probably submitted by Sony techies trying to drum up more business. BUT I tried it anyway. I gave it a couple of good whacks while it was still dinging at me to reinsert the cassette and it just kept blinking the error. So, then I shut it off and powered it back on and it worked- it actually worked! Thank you for the brilliant idea!

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  • Posted on Dec 26, 2008
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We were really apprehensive before trying this smacking tips, but trust me guys it really works. This is the best and cost effective way to resolve this technical problem in Sony handicam.

thanks a lot.

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  • Posted on Oct 24, 2008
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My uncle has DCR - TRV285E PAL camera recorcer which has the same problem. We did not want to spend much money on it as it is very old. I smaked it too and after reading comments on net. It really worked. I think SONY should write this method in there troubleshooting manual.

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  • Posted on Sep 29, 2008
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Smack the camera on either side and try it ....this would solve the problem.

A

Anonymous

I'm sure you can see by now that this works, at least it did for me! I'm now going to smack everything before taking it to a repair center.

A

Anonymous

Smacking worked great. Thanks for the tip. I had the same problem where it would display "Reinsert the tape". I followed this thread. Removed the battery and tape. Closed the tape compartment. Smack it lightly a few times. Keep it aside. Reinsert the battery and tape after 30 minutes. Worked like a charm.. You guys rock!

A

Anonymous

I have to give it up to the person who thought of this. My camcorder was reading error message to reinsert the tape and I checked alot of sites who recommended some tips but I cannot believe this one actually works. Just smack it on both sides and wha la, tape read like magic. I thought I had to spend money to fix it but the problem is solved. Thanks so much

A

Anonymous

WOW WOW WOW SMACK IT!!!! IT REALY DOSE WORK!
And to think i was going to pay 120 quid to get it fixed! thanks!

A

Anonymous

The smacking does work!!! incredible!!!!!!!!!!!!! thanks so much.

A

Anonymous

Unbelievable! a few smacks, not even hard ones. and it works again.

A

Anonymous

On vacation right now, Sony TRV480 failed with same problem, :reinsert tape" error message, oh no, but googled and found this solution and it WORKED!!! Took out battery and tape, hard whack a couple of times near top and bottom, reinserted tape and battery, everything now back to normal. Thank you!

A

Anonymous

WOW. I cannot believed that actually just worked. but thanks.

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  • Posted on Feb 12, 2008
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I have a Sony DCR-HC100 that I bought for $1,300 and I have this problem after having about 20 or so hours of use. I called Sony and they would charge me $300 for fixing it. I have suffered a lot from resetting the camera and reinserting the tape trying to get the workaround. Today I found this website and give the camcoder some good smacks and it works!
What a brilliant idea to fix Sony problem!

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  • Posted on Feb 03, 2008
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Initially I thoght ..someone is trying to fool...
but IT ACTUALLY WORKS...
wow!!!
Thanks
Manoj

  • Anonymous Feb 03, 2008

    It Works!!!

    Amazing!!!

    wow!!!!



    -MAnoj

×

A

Anonymous

Unvelievable. I started getting the error on my DCR-HC42. I couldn't get a tape it as it would get stuck. When it did go in, I got the error to reinsert the tape. I removed the battery, smacked it around a little bit, and now it works!
Thanks for the post!

A

Anonymous

I am a Sony DCR-HC42E owner had the re-insert cassette error gave it a good old smackarooney as suggested and its now behaving, brilliant thanks a million!!

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  • Posted on Jan 02, 2008
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It worked for my sister in Argentina also, she says thank you very much! She was upset because she couldn't use the camera and now it is fixed...I love it ! thanks!

A

Anonymous

HAha, thats crazy. Worked for me to! Thanks a bunch!

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  • Posted on Nov 22, 2007
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Insert the cassette. remove the battery. smack the camera a couple of times up, down, sideways...behold and lo....it works!!!!!!!!!! the greatest mantra....all credit to the originator of the solution in this very site... you are awesome man...you should be cheif solution designer for Sony...!!!

A

Anonymous

I thought, what do I have to loose here, smacked it 4 times each side and wow it works???????????????

thanks for the tip
odd what but its ok again

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  • Posted on Nov 17, 2007
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Hey!! Amazingly the slapping solution works man !!! Great !!
Now my cam works.....

A

Anonymous

Wow- it worked*****thanks for actually being helpful unlike the BestBuy Folks.....

A

Anonymous

Smacking works!!! Just do it and dont ask questions.

LOL

Mike M

A

Anonymous

OMG!!! OMG!!! OMG!!! i cannot believe this tip worked i was soooo amazed!!!!!

  • Al Miller Jan 30, 2011

    It's actually an electrical connection between the cassette and the camera. If you take out the cassette

×

A

Anonymous

There is NO good explaination for this, but hey... it worked, so I won\'t ask questions...

A

Anonymous

Haha! I just had the same thing happen with my camcorder. I Googled up reinsert cassette and found this site.

Smacked the camera a couple times and low and behold, it works again. Amazing.

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  • Posted on Mar 24, 2007
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It really works thanks,

A

Anonymous

UNBELIEVEABLE but true, smacking the living daylights out of it does work!!! Can\'t tell you how thrilled I am, thank you!!

A

Anonymous

Hey smacker..ur a real techie man...i did exactly as u said n lo!...there are no error messages now and my cam\'s working perfect...thanks for saving the effort n ofcourse the cash!! Thanks..manoj,india

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  • Posted on Aug 10, 2009
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I really dont know how smack the camera please advise, im really scared i will destroy it.

A

Anonymous

OMFG!!! This freakin works! I went to Best Buy and they told it\'d be $70 to look at it to see what was wrong and offered me to look at what they currently have and see if I find an \'opened\' cam that I can use temporarily and return it when I\'m finished and receive no restock fee. Anyway, I googled troubleshooting reinsert tape and came here.Smacked my cam up, down, and sideways and reinserted the battery. With little faith, turned on my cam and low and behold! IT WORKED!! I just started chuckling. Thanks a lot! I had a lot of capturing work to do and now I won\'t have to rely on my older Sony cam.

Oh, and I had my tape inserted when I smacked it too.

-Rodlfo

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  • Posted on Nov 05, 2008
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I don't know what kind of recreational drugs the rest of these people are on, but I've hit it plenty of times and done just about everything that's been said here, and nothing fixes it. I refuse to believe anything is "stuck" because a camcorder without a tape behaves as normal.

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Anonymous

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  • Posted on Oct 01, 2008

SOURCE: reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.

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0helpful
1answer

When I insert a tape, the screen flashes "reinsert cassette". So I guess the camera has a problem recognizing the tape. What might be wrong?

This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly, a defective clutch in the take-up spool or a faulty rotary mode switch. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

2helpful
1answer

DCR-TRV285E PAL C:31:23

It is telling you it does not see a proper type tape in the camera, is the cleaner tape a digital 8 cleaner or normal 8? as though they look the same the case is slightly dif at the rear.

5helpful
2answers

Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23

when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....
0helpful
2answers
8helpful
2answers

When I insert a tape, the screen flashes "reinsert cassette".

Hit your camera several times with a flat hand (bottom, tape side). Its strange but my problem was solved. On internet I found maybe 10 or 15 other people who did the same.  Really works!
0helpful
2answers

Reinsert cassette

not a problem recognizing the tape but a problem with the casette mecanism, swtiches. it has to be serviced and cleaned
15helpful
7answers

Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.
1helpful
3answers
3helpful
1answer

Inserted cassete in wrong way in Sony camcorder CCDTRV68, not ejecting cassette Error codeC32:20

Sony camcorders C:31:23 error
Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.
good luck
please mark the post with a fixya

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