- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I had a similar problem, my printer was chewing the paper and then I was getting a jammed paper message. I looked inside but couldn't see much anything. I then removed (unscrewed) all the panels, and next I know, a culprit materialized, in other words, something fell inside the printer. I then managed to put it all back together, ended up with a few extra screws, but heck it works like a clockwork. God bless screwdrivers with magnetic tips, they made my life so easier.
85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease.
Open the Rear Cover.
If you can see the jammed paper, slowly pull the paper out.
Clean the rollers in the rear section too.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
There are a couple of possibilities. First is a little piece of paper could be stuck somewhere along the paper path and is causing one of the feed rollers to not grab the paper evenly, which will make the page twist on most of the models in this series, if you pull the paper out and take a flashlight and look up the feed path you will usually see anything in the feed path near/on the rollers at the top.
Another possibility is one of the feed rollers is old and worn out (If machine gets heavy use) and it will cause same issue.
Also light paper stock can sometimes be too thin for the rollers to grab properly and cause it to twist and slide around. This is usually more of an issue with gravity/drop feed printers but can also occur on front feed style too. Usually 20lb stock is good, but if thats doing it, you can try going to a 24lb.
I have had paper jams in five different places on this machine. It has jammed at the pickup point from the tray, in which case you have to remove the paper tray and pull the jammed paper out. It has jammed at the manual paper feed tray, in which case you just have to pull the jammed paper out of the feed rollers. It has jammed at the toner/drum, in which case you have to open the front cover and pull the toner cartridge out to remove the jam. It has jammed in the back of the machine where the paper feeds through to the output tray, in which case you have to open the small back panel and remove the paper. And it has jammed in the output rollers, in which case you have to reach inside the output tray and remove the paper. Then once the jam is cleared there are times when the machine has to be unplugged for up to 8 hours to reset before it will function properly.
Have you tried cleaning the paper feed roller(s)? Either soap & water OR isopropyl alchohol with a cotton ball will do, just make sure the rollers are dry before trying to print again, otherwise damage to imaging unit (drum/toner unit) could occurr. If the printer doesn't feed in the first place, the printer thinks it has a jammed paper, thus opening paper tray and front cover resets misfeed/ jam condition. Let me know your progress....Tim
1. Look for a piece of paper jammed in the rollers. 95% of the time that is what it is.
2. You have a paperclip or paper wad in a feed roller or gear.
3. The hard and easy way to find the jam is to feed a piece of paper and then before it feeds all the way through unplug power to the machine about the time where it usually jams.(several times may be necessary) Then follow the piece of paper to where it jams to find the location of the clogged paper.
Most likely something has broken in the loading gear. Never pull paper against the normal flow, of course, you know that now. Unless you can locate the broken part and replace it, I'm afraid there's not much you can do other than manually feed the paper.
Brass screw is probably the chrome packing screw which normally sets in a hole near the front of the copier when you open the "**** shell" Paper pick up could need feed wheel. clean with fantastic or soap and water and see if it helps. Also on this model check your exposure lamp is it coming on, if not it may on flicker, On all these PC when the lamp goes bad the paper jams usually at turnaround. Good luck.
I have the same exact problem!
i have the same problem
×