20 Most Recent HP Photosmart C3100 series Questions & Answers


Setup the printer where you are going to use it & then make sure you have a USB lead ready and plugged into the printer but do not plug into PC yet, assuming you have the software & drivers cd that came with the printer ( if not then download software from HP website ) then install cd first then when it asks you to plug in the USB Cable & power on the printer follow on screen instructions until completed.

HP Photosmart... | Answered on Mar 02, 2015


You computer does not connect directly to your printer. It connect via your router, so you need to make sure that your router and the printer is connect using the WPS function or entering the routers control and panel. Alternatively uninstall the software for the printer and re-sintalle. During the re-install you will be asked how do wish to connect to the printer, select wireless and make sure you enter the router's passkey and the type of encryption uses. Problem solved.Cheers.

HP Photosmart... | Answered on Aug 02, 2014


The problem is with the printer Header you need to take it out and clean with a cloth. Some time the ink is the problem too if you get 3rd supplier for ink. They wont work as the original ink toner. If your ink toner are original then the header is the problem you can find online or Manuel how to remove and clean the header (sometime the software supplied will do that for you from the manufacturer). Hope this helped

HP Photosmart... | Answered on Apr 10, 2014


>> Check the paper is correctly inserted in the printer tray
>> Set guides exactly to paper size (Ex: A4 Paper Size)
c02515873.gif
>> Copy paste the image into a word document
>> Select the document press Ctrl+E in Microsoft Word
>> Try to Print.

HP Photosmart... | Answered on Mar 30, 2014


>> Check the paper is correctly inserted in the printer tray
>> Set guides exactly to paper size (Ex: A4 Paper Size)
c02515873.gif
>> Copy paste the image into a word document
>> Select the document press Ctrl+E in Microsoft Word
>> Try to Print.

HP Photosmart... | Answered on Mar 30, 2014


Hello

You can find the cables in a local electronic store or Ebay. For the software you need goto this link: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/setupInstallResults?sp4ts.oid=1146511&ac.admitted=1391869841513.876444892.199480143

HP Photosmart... | Answered on Feb 08, 2014


The cartridges are coded and communicate as to how full they are, if they are being refilled, the usage, and other data. If you took out your cartridges, then sometimes the printer assumes it is empty when put back, even if they are full. Try to do a Clean Heads option and see if Aligns the heads and gets back to normal.

HP Photosmart... | Answered on Jan 30, 2014


Sounds like a dirty print head. Please click on the below link and it will take you to the HP support page for this problem with step by step instructions on how to solve this.

Thanks.
HP Photosmart C3100 - Lines or Missing Ink on Printout

HP Photosmart... | Answered on Nov 06, 2013


Open all covers / rollers and look for a tiny scrap of paper.

HP Photosmart... | Answered on Jan 24, 2013


You might have to uninstall the printer restart your computer then reinstall your printer

click start control panel administrative tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port

you might see a yellow question / exclamation ? ! mark or a red X this will mean you need to install a new driver for this device right click to update driver

select properties again you will have the similar options also you can troubleshoot the device

you might have many prints backed up ((make sure you have the printer turned off)) otherwise it might print another page

if you have multiple prints in the queue you will have to open a file that you are about to print click ok a page will open with a

display print queue tab you can see all prints right click on the ones you don't need select cancel

hope this helps

HP Photosmart... | Answered on Jun 07, 2012


Hi ,
Go for the carrect and last available driver here : http://www8.hp.com/us/en/support-drivers.html
Select the exact model and OS .

HP Photosmart... | Answered on Aug 14, 2011


The HP Automatic Two-sided Printing Accessory (Duplexer) ships with some printer models and is available as an optional accessory for others.

If you have this equipment and are using Win7:

Follow these steps to make sure that your printer driver recognizes the duplexer. Step one: Add the Duplex Unit to your printer settings
  1. On the Windows taskbar, Click the Windows icon (c01319360.gif ), and then click Devices and printers .
  2. Right-click the printer icon (c01601478.gif ) for your product, click Printer Properties , and then click the product. The Printer Properties window opens.
  3. Click the Device Settings tab.
  4. If necessary, click the plus sign (+ ) next to Installable Options to expand the list.
  5. Click Duplex Unit , and then click Installed .
  6. Click Apply , and then click OK .
Step two: Set the Two-sided printing preference
  1. On the Windows taskbar, click the Windows icon (c01319360.gif ), and then click Devices and printers .
  2. Right-click the printer icon (c01601478.gif ) for your product, click Printing Preferences , and then click the product. The Printing Preferences window opens.
  3. Click the Features tab.
  4. In the Paper Saving Options area, select Automatic from the Two-sided printing drop-down list.
  5. Adjust other print settings as needed.
  6. Click OK to save your settings.
For Windows Vista: Follow Steps Above.

For Windows XP:

Follow these steps to make sure that your printer driver recognizes the duplexer. Step one: Add the Duplex Unit to your printer settings
  1. Click Start , click Control Panel , and then click Printers and Faxes .
  2. Right-click the printer icon (c01601478.gif ) for your HP product.
  3. Click Properties , and then click the Device Settings tab.
  4. Click the plus sign (+ ) next to Installable Options to expand the list.
  5. Click Duplex Unit (for two-sided printing) , and then select Installed from the drop-down list.
  6. Click Apply , and then click OK .
Step two: Set the Two-sided printing preference
  1. Click Start , click Control Panel , and then click Printers and Faxes .
  2. Right-click the printer icon (c01601478.gif ) for your HP product.
  3. Click Printing Preferences , and then click the Features tab.
  4. In the Paper Saving Options area, select Automatic from the Two-sided printing drop-down list.
  5. Adjust other print settings as needed.
  6. Click OK to save the settings.
If you do not have the Duplexer, you can contact Customer Service at Hp.com and order it.

HP Photosmart... | Answered on Apr 27, 2011


www.driveguide.com has the c3100 drivers. Sign up for a free account and download them for Windows 7.

HP Photosmart... | Answered on Mar 07, 2011


GOTO THE HP WEBSITE CLICK ON SUPORT FIND YOUR PRODUCT AND DOWNLOAD

HP Photosmart... | Answered on Jan 21, 2011

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