Today, my printer just randomly started making a "clicking" noise and wouldn't stop. I wasn't even on the computer or using my printer. I had to push the cancel button and shut it down. Once I turned it on and tried to print something, the same thing happened. The screen just has the HP logo on it and I cannot get the printer to copy, scan, or even print anything. Can anyone help me with this? I am not computer or printer savy and cannot figure these things out. Thanks for your help
Hi starrz54,
Here is the HP site that talks about resolving unexpected noises (such as clicking)...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu06191&lc=en&dlc=en&cc=us&lang=en&rule=26695&product=303753
You also might try doing a full reset on the device. Here is how to do that: While switching on the scanner press # and 9 to initialize.
I
This should give you some good directions and if it does not resolve the issue, the next step would be to have it serviced or replaced.
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