Sansa 260 4GB

Make sure the files are compatible with windows. If not, convert it to a format readable on windows.

From what I'm hearing you don't have a good driver. If you still have the disk use that. If not google it or something. I have a Sansa e260 as well so I would suggest loading the songs on in windows media player rather that windows explorer. If you open Media Player and then go to sync and it does not recognize your device, then you have a bad driver. If not, then start syncing your songs that way.

Hope everything works,

Fixer Guy

Try using Windows Media Player instead, and see if you get the same result. If it loads in Windows Media Player, then the problem is with WinAmp and not your Mp3 player. When you say it loads half-way, do you mean it loads half the songs and then shuts off? Is the Sansa running on low battery? WinAmp has some kind of update released in the past week - did you download the update, and then experience the problem? It's probably not this, because other users have had the same problem that you are reporting since at least Christmas 2007.

The following is an advice from another Sansa user, so I haven't been able to verify it myself:
"I have to have WinAmp open and a song playing then connect my player and then it will work fine. If I just connect my player then start WinAmp it crashes"

If all of the above fails, reformat your player and start over from scratch. Let me know how everything works out - this is an issue that not even the Sansa website seems to have an answer for.

-Tha Mp3 Doctor

When using Windows Media Player 11 to delete, you have to look carefully at the folders on the left hand side of the window in the "Library" Tab - the first set of folders are the songs stored on your computer only. If your mp3 player is plugged into the computer and the computer recognizes that it is plugged in, you will see an icon of your Mp3 player in the list of items in the library tab. You must double-click that icon of your mp3 player and bring up your music files that way. Delete the files from there, and it will usually (not always) ask you "this will permanently delete files from your device" blah blah blah. You're there.

If it is physically preventing you from deleting songs on your player, then you will have to use another method to wipe the songs clean:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor



-Tha Mp3 Doctor

The songs are in the wrong format - convert them to mp3
Read my "Tips and Tricks" on song formats for more detailed info

We had the same problem with Windows XP. We found some help on the Sandisk web site. On the device go to the Settings menu, then USB. We changed from AutoDetect to MSC mode and everything is working again. Our computer saw all of the songs on our computer fine. Some of the old songs on the Sansa didn't show up on the detect list in Windows Media Player, but they were still on the device.

There are a few different ways to delete songs off your player - see especially the method involving the firmware update.
Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".
Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.
-Tha Mp3 Doctor

There are a few different ways to delete songs off your player.

Preventive Medicine: To prevent Windows Media Player from adding all of your My Documents files to the Sansa player every time you connect the Sansa to the computer - Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Set up Sync". When a window pops up, uncheck the box that says "Sync device automatically".

Quick Method 1 - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.

Quick Method 2 - Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx

Slow Method, allows more control over what gets deleted: In Windows Media Player 11, the files are organized by Music, Pictures, Videos, Etc. First, you will want to plug the Sansa player into the computer. Then click the Library tab in Windows Media Player. You will most likely be in Music view. You will see two sets of folders in the left-hand side of Windows Media Player. The first set are all the files stored in your computer. The second set of folders underneath the line that says Sansa 1GB Mp3 player (I forget the exact wording) has all the files that are stored in your Sansa player. Click on the "All Songs" folder. You can individually delete all the songs that you want by left-clicking once on the song name in the middle of the Windows Media Player window, and then pressing "Delete" on your computer's keyboard. You will have to repeat this process again for images, videos, etc by clicking the little arrow next to the picture of the musical note on the upper left hand corner of Windows Media Player, and expanding the dropdown menu, and selecting "images"...then "Videos" etc.
NOTE: After plugging in your Sansa player, if you see a message that says "Connect a Device" in the Sync tab on Windows Media Player, then the cmputer is not properly recognizing your Sansa player, and you may need additional instructions from me.

-Tha Mp3 Doctor

ive had this same problemo. you cant use the media converter to drag and drop songs. you have to download your songs or rip them onto windows media player. you plug in the sansa and then when its recognized there will be an area on the right hand side where you drag the songs and they appear on sansa.

Go to the knowledge base on the Sansa site and find this (chances are you have an SDHC card in an incompatible unit):
Sansa e200 - verify the version of the player.  To check, go to SETTINGS > INFO. 
              
For 01.xx.xx firmware (e200 version 1) - up to 2GB microSD cards 
For 03.xx.xx firmware (e200 version 2) - up to 16GB microSDHC cards 
NOTE: Firmware is not interchangeable. 

Sansa e200R - up to 2GB microSD cards 

Sansa e100 - supports SD cards up to 2GB