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Question about SanDisk Sansa Clip MP3 Player

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Hi Joe, can you please help me. I have no clue how to use my sandisc clip 2mg player. I tried but the songs do not play, keep locking and I wanted to delete and start over. Please can you help me? Thanks, Eileen

Posted by eileen prokopiak on

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1 Answer

Joe Negus

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THE LINK Download the sansa updater and you will get the manual and Media CONVERTER and any new firmware updates+
Recovery
Mode: download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software if it doesn't start automatic go to /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa

Posted on Nov 19, 2011

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I don't understand how to use my sandisk clip 2mg mp3

Possible that the memory is corrupt due to some bad files and so it is best to connect the player to the PC and remove off all the files. Now format the memory and try to LOAD ONLY the safe files.
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Hello,

Restoring your player can be done in 2 main steps:
>>1. For updating the firmware, the player should be switched to MSC mode.
This could be done through the menu. When not knowing what the display shows, use the forcing method in next link:
http://kb.sandisk.com/app/answers/detail/a_id/61/sno/0
See the Sansa Clip steps below:
1. Turn device OFF.
2. Slide the Hold switch down to Lock (orange color showing).
3. Press and hold the center button while connecting the device to the PC.
<<

>> 2. Once connected in MSC mode you can use the firmware updater when having Windows operating system, see next page:
http://kb.sandisk.com/app/answers/detail/a_id/300/kw/firmware%20updater/r_id/101834
<<

For others who have MAC or Linux operating system you can not use the firmware updater: firmware should be manually downloaded from Sansa Forums and installed afterwards:
http://forums.sandisk.com/sansa/

If this was helpful I'd appreciate your answer.
When needing more help, just add a comment in this thread.
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