Question about Maytag Neptune MAH5500B Front Load Washer
ngfam at you service!
The Neptune was discontinued for 98 design defects!!!!!!!!
You can not fix this problem your self!!!
This sounds like it will only fixed by service then you will be happy again!!
Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!
If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Posted on Aug 26, 2008
SOURCE: washer will not spin
normally i would suggest changing motor carbons for hotpoint washers, but my experience is that the WMA motor armature is weaker than the carbons, normally if there is no connection fault a replacement motor is the answer 9 times out of 10, not a job for the amature
Posted on Sep 02, 2007
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Posted on Mar 03, 2009
SOURCE: water not leaving machine
It won't drain If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
Posted on Jan 17, 2010
Try cleaning out the trap. It is located under the door and can be accessed be removing three screws at the base in the very front of the washer. The trap is white and screws to open. Watch out though, because if the washer is full of water it will come spilling out! With the trap removed, you should also use your finger to feel the opening of the pump to the side. I found a few bobby pins in my pump, and once they were removed it worked again!.
Posted on Jan 31, 2010
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