4-yr old Kenmore front-load washer model # 417 44142400 stops at rinse cycle. Washer will fill wash and drain water, but rinse cycle not working. Washer stops at rinse cycle after draining wash water and tumbling a couple of times, and makes humming noise. Dial does not advance after this. Washer spins fine if you manually advance the dial to the spin cycle. Problem occurs on all wash/rinse/spin settings tried.
When the washer initially fills for the wash, is it only hot water entering the drum? Try switching the water temperature between hot and cold as it fills. If any of them show little or no water getting through, it sounds too easy but check to make sure water supply taps are on, and that the cold/hot fill hoses aren't reversed. Remove the fill hoses and check any of the screen filters for blockage (in the hoses and in the inlet water valve). When the machine stops and waits to fill but all you hear is a hum, it sounds like there is power going to the valve but water is not able to get through it.
Good luck!
Posted on Mar 03, 2009
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