Maytag Neptune - Recent Questions, Troubleshooting & Support


Have you checked lid switch? If bad, unit will not spin and drain.

Maytag... | Answered on May 28, 2018


There may be a problem with the Appliance Control Board, or the associated wiring. Power unit down by turning off the circuit breaker(s) for one (1) minute. Power unit up by turning on the circuit breaker(s). Monitor the oven for one (1) minute to ensure the error code does not display again.

Maytag Neptune... | Answered on Apr 25, 2018


Try spin only cycle. Should drain water then spin. If that doesn't work it may be the power outage started as a power spike and fried your control board. Good luck.

Maytag Neptune... | Answered on Mar 01, 2018


the sensor is not working properly

Maytag Neptune... | Answered on Feb 23, 2018


Try unplugging the washer for 30 seconds then run a rinse and spin cycle. If it is still acting up you can remove the top panel and reach your arm down the front right side and find the door latch assembly. At the bottom up it is a pull tab. Pull that down and you will release the door latch. Image Whirlpool WP8182634 Door Lock Latch PartSelect

Maytag MAH6700A... | Answered on Feb 23, 2018


Might be thermal fuse.

Maytag... | Answered on Feb 22, 2018


Have you tried unplugging it for 1 hour? Yup surprisingly
that is one of the answers for clearing out fault codes on this machine. Sure hope that it works even though you don't have a code a full hard reset may do it.
Best to you.

Maytag Neptune... | Answered on Feb 22, 2018


well logically as superintendent you would be contacting the manufacturer of the machine and getting the details from them
or better still the land lord should be getting the details and passing them on to you or have the service agent come in and do the job for you as the cost is a tax deduction for him

Maytag Neptune... | Answered on Feb 05, 2018


Hello Jperegrim,

your Owners Manual... Page 30
depicts the control board removal

https://www.manualslib.com/manual/616698/Maytag-Neptune-Tl-Fav6800a.html?page=30#manual

As far as the possibility of water damage... Static shock
(small ones you might not even feel) can completely
blow away any semiconductors you are working NEAR
...

look up ROSEWILL anti-static wrist bands...!!

carefully inspect the contact of your connections...

you can VERY CAREFULLY "refresh" contact connections
with a gentle touch of a soft graphite pencil point.

Force nothing...!!

If if the ribbon cable does not side out... RE-READ
the part about lifting the releases.

hope this helps.

Carnac the Magnificent

Maytag Neptune... | Answered on Jan 30, 2018


Give this site a try. Some guy on the forum had the Neptune issue and found a replacement seal. There are some how-to videos on YouTube(may not be your specific dryer, but same idea.) I'll let you have the joy of looking on YT.


Maytag Neptune Dryer MDE9700AYW Felt Drum Liner

Maytag... | Answered on Jan 25, 2018


Call the service guy back and tell him what you just told us.

Maytag Neptune... | Answered on Jan 25, 2018


The problem is the washer is defective.

Maytag MAH6500... | Answered on Jan 18, 2018


there could be a multitude of reasons for this I would call an engineer for a quote first eric

Maytag Neptune... | Answered on Jan 17, 2018


Suggest use detergent designed specifically for your model.

Maytag Neptune... | Answered on Jan 16, 2018


Non HE detergent will cause your front load washer to have odors. If you do use HE detergent and still have the problem,use the "AFFRESH" product in the washer to neutralize the odor.

Maytag Neptune... | Answered on Jan 11, 2018


Drain the water off then try again then check your foilter

Maytag Neptune... | Answered on Jan 10, 2018

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