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I purchased a new printer, and upon replacing the ink cartridge for the first time I got a faded quality. I followed all the steps recommended by Brother; I checked to be sure the toner saver was off; I manually set the toner quality darker; and I even contacted Brother directly, but no solution. All they did was refer me back to the original recommendations. I tried a new toner cartridge (Brother brand, as recommended), but still faded print. This is getting expensive.
I am having the exact same problem. I replaced the toner cartridge for the first time. I followed the instruction for chaning the toner cartridge including shaking it from side to side. I cleaned the inside and outside of the printer as suggested in the manual. I also made sure the "toner saver" feature was off as suggested in the tips for improving printer quality portion of the manual. The only thing I have not tried is replacing the printer drum. (The drum light has not come on, so I doubt this is the problem.
None of these steps has helped. If you have any suggestions, please let me know. Thanks. I am having the exact same problem. I replaced the toner cartridge for the first time. I followed the instruction for chaning the toner cartridge including shaking it from side to side. I cleaned the inside and outside of the printer as suggested in the manual. I also made sure the "toner saver" feature was off as suggested in the tips for improving printer quality portion of the manual. The only thing I have not tried is replacing the printer drum. (The drum light has not come on, so I doubt this is the problem.
None of these steps has helped. If you have any suggestions, please let me know. Thanks.
AnonymousNov 04, 2008
Exact same problem here - I replaced the cartridge and printing is still faded.
Exact same problem here - I replaced the cartridge and printing is still faded.
If your toner saver is off and still getting faded quality means you mirrors and Scanning Lamp are not reflecting images properly.
Now if you are handy on printer then you need to take off glass
from printer then you need to clean ADF units (mirrors,lense lamp etc)
but if you unaware of printer repairing, i highly recommend to call a printer tech who ca fix back it quick.
sometime printer acts weired due to this problem while printer or make copies.
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Regarding your recent inquiry about the Canon MX882 poor print quality/lack of printing performance, it sounds like the semi-permanent PRINTHEAD* is either clogged (from dried ink), has an electrical connection issue or has reached END-OF-LIFE*. To help determine which is causing the error condition, please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
Canon Cartridge Troubleshooting: http://inkjet411.com/?page_id=1537
(Review all steps below prior to beginning - ensure nothing has been overlooked)
1. Go into the printer's maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color: 1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2. At the printer's control panel under the 'Maintenance' or 'Tools' menu, activate a 'CLEANING' or 'HEAD CLEANING' to prime the ink system. Then Run the Inkjet411 'Ink Recovery Test Print' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3. Check your user's manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges 'park' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4. The Ink Absorber, if applicable depending on print model, may also be full which could also cause printing related issues (typically an error code will be displayed when the ink absorber is full)...here is a customer/yahoo response on this particular issue: http://answers.yahoo.com/question/index?qid=20130523085451AAE1TqW
5. Refer to our print quality support page to ensure other variables are not causing the issue such as printer driver settings or operating system device conflict, etc: http://inkjet411.com/?page_id=1432
6. If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
7. Reinstall ink cartridges and retest.
8. If all ink cartridges are printing normally then the problem may the printer driver (i.e. file conversion issue); if one or more of the colors remain missing (...on internal test print) then we suggest you return to your retail refiller (i.e. Costco) and request to have the cyan/black (or more) ink cartridges weighed and checked. They should also ensure the smart chips are properly reset.
9. If the problem persists with full ink cartridges, then the PRINTHEAD* is likely clogged or electrically damaged - see below.
2.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
A replacement PRINTHEAD can normally be purchased from Canon.com (genuine part) or from Alibaba.com (aftermarket part).
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it's end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical 'head strikes' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
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CAUTION: the use of compatible/clone cartridges (i.e. sold thru the internet from overseas) are known to be problematic and may cause printer errors and permanent PRINTHEAD damage. We do NOT suggest refilling these types of ink cartridges.....refilling of original/genuine ink cartridges is only suggested!
Please advise if the above suggestions do not help remedy the current issue. For any additional questions please contact us directly: [email protected]
If you ever need to purchase a new Canon ink cartridge(s) and are trying to cut costs, we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA, have a high reliability rating, come with a 1-year warranty and provide free shipping for all orders above $20 (purchases available to USA residents only).
Regarding your recent inquiry about your MX892 poor print quality/lack of printing performance (or similar), it sounds like your PRINTHEAD is either clogged (from dried ink) or has reached END-OF-LIFE, to help determine which please perform the following steps (if you have already performed a step, please continue to the next step in the order shown):
1.Go into the printer\'s maintenance/tools menu and print a print quality test (i.e. heading cleaning, nozzle test or similar) to help identify which color (of number of colors) is impacted.
NOTE: To help determine which color has run out, use the following suggestions in sequence until you are able to identify the empty color:
1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates empty. 2) To distinguish between a black and photo black cartridge, print a text document and/or a photo. Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates the photo black cartridge is empty. 3) To distinguish between cyan, yellow, and magenta click here: http://inkjet411.com/?page_id=146 A faded or missing color band indicates empty.
2.At the printer\'s control panel under the \'Maintenance\' or \'Tools\' menu, activate a \'CLEANING\' or \'HEAD CLEANING\' to prime the ink system. Then Run the Inkjet411 \'Ink Recovery Test Print\' from our Test Prints page to verify all colors are firing properly (all printers also provide some form of a Self Test page): http://inkjet411.com/?page_id=146
3.Check your user\'s manual to see if there are any procedures on cleaning the service station/capping station assembly (this is where the carriage/cartridges \'park\' when not in use). A dirty service station can cause all kinds of improper color output problems (assuming the printhead is working correctly of course). NOTE: May not be applicable for your model depending on the printer design.
4.If this does not remedy the problem, then one or more of the ink ports may be dry within the PRINTHEAD assembly (the ink cartridges physically connect to this electronic assembly). We suggest you either remove the printhead and perform a hot water flush for 2 minutes (in a sink) or using an eye-dropper, or similar, drip 5-10 milliliters (i.e. 1-2 teaspoons) of distilled water into the respective color ink port to help saturate the foam. http://inkjet411.com/?page_id=2804
8.If the problem persists, then you may have a damaged PRINTHEAD (worst case scenario), unrelated to the refilled cartridges. The printhead is a separate electronic assembly (which the cartridges are installed into) and is responsible for firing the ink drops onto the paper. Over time and based on usage this assembly will eventually fail (typically lasts ~4,000 to 5000 printed pages on avg). Refer to video on how the PRINTHEAD functions: http://inkjet411.com/?page_id=2054
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PRINHEAD TECHNICAL NOTES:
IIT (individual ink tank-based) printer models have an electronic PRINTHEAD within the base of the carriage assembly (responsible for pulling ink from the 4, 5 or 6 ink cartridges and then firing the ink droplets onto the paper) - these will eventually fail depending on print usage type and printer duty cycle (i.e. rated for approximately 10,000 printed pages over life, but the consumer average is typically closer ~4,000-5,000 thruput pages). The printhead is replaceable and can be ordered directly from the manufacturer or www.Amazon.com . For information on how the PRINTHEAD functions, please watch the following video: http://inkjet411.com/?page_id=2054
Typically the printhead should not reach it\'s end-of-life until after a minimum of 8 or more complete sets of cartridge changes. While some printheads may last 10,000+ pages others may only last 2000 pages, actual results will vary. The printhead will eventually fail in time due to an internal micro-electronics failure, due to the following leading factors: general customer print usage and printer care, printer duty cycle (i.e. # pages printed per month), printing frequency (i.e. time between each print job), print mode (i.e. draft vs. normal) and content printed (i.e. photos vs plain pages) and color mode (black and white only vs. color/greyscale printing).
Paper types used (i.e. plain paper, photo papers & matte/heavy bond papers) and paper edge curl (i.e. duration in printer and/or exposure to low relative humidity) can also quickly lead to premature printhead failures due to physical \'head strikes\' of the paper edges making repeated contact with the printhead nozzle plate surfaces.
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For any additional questions please contact us directly: [email protected]
NOTE: If you need to purchase a new ink cartridge(s), we suggest you try a remanufactured ink cartridge from http://www.inkplicity.com/ as their ink cartridges typically have the lowest cost in the USA and have a high reliability rating.
Here are some steps you can check to resolve your issue.
Check if the ink cartridges are low, specially the color black since if the black is empty, you are using the colored cartridges to print black. If the cartridges are newly replaced check the cartridges by reseating it. Try to consider changing the print quality high but doing so will use more ink. If still the same try to clean your printer heads.
Here are the instruction for cleaning your printer.
Open the printer tool box. (open a word, then click on file then print, choose properties, then services)
click on clean the print cartridges, then clean. Do test printing as well to check if the color is correct. If still the same calibrate the color which can be found in the same menu.
For more information here is the link for step by step instruction with visuals.
You can look in thr user guide or printer help for Troubleshooting and Routine Manteinance.Make sure that the Printer Driver or Paper Type setting in the menu matches the type of paper you are using. (See Printing in the Software User's Guide on the CDROM.Make sure that your ink cartridges are fresh. The following may cause ink to clog The expiration date written on the cartridge package has passed. (Cartridges stay usable for up to two years if kept in their original packaging.) The ink cartridge was in your machine over six months.The ink cartridge may not have been stored properly before use. Try using the recommended types of paper. CLEANING: Press Ink. Press a or b to choose Cleaning. Press OK. Press a or b to choose Black, Color or All. Press OK. The machine cleans the print head. When cleaning is finished, the machine will go back to standby mode automatically.
Checking the print quality If faded or streaked colors and text appear on your output, some of the nozzles may be clogged. You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern. Press Ink. Press a or b to choose Test Print. Press OK. Press a or b to choose Print Quality. Press OK. Press Color Start. The machine begins printing the Print Quality Check Sheet. Check the quality of the four color blocks on the sheet. Is Quality OK? 1.Yes 2.No Do one of the following: If all lines are clear and visible, press 1 to choose Yes, and go to step j. If you can see missing short lines as shown below, press 2 to choose No. The LCD asks you if the print quality is OK for black and three colors. Black OK? 1.Yes 2.No Press 1 (Yes) or 2 (No). The LCD asks you if you want to start cleaning. Start Cleaning? 1.Yes 2.No Press 1 (Yes). The machine starts cleaning the print head. After cleaning is finished, press Color Start. The machine starts printing the Print Quality Check Sheet again and then return to step e. Press Stop/Exit. If you repeat this procedure at least five times and the print quality is still poor, replace the ink cartridge for the clogged color. After replacing the ink cartridge, check the print quality. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Brother Customer Service
I have to ask this question of you, just to make sure this is not an issue.Are you using a factory new ink cartridge? Please consider the following: If you are using a refilled or third party cartridge that may well be your problem.Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges. They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead. If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges Don
Assuming that you are using original Canon cartridges or a brand of Compatibles that you have used before.
If print results are blurred, colors are faded or not printed correctly, the pint head nozzles are probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head. You may have to do this 2 or 3 times. If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality. Caution Do not rinse or wipe the Print Head and ink tanks. This can cause trouble with the Print Head and ink tanks. Note Before performing maintenance Open the Top Cover and make sure that all lamps on the ink tanks are lit red. If not, see Checking the Ink Status and take an appropriate action. Increasing the print quality in the printer driver settings may improve the print result.
Try to clean your printheads or check the level of your inks, maybe you are low on inks. Operating system does not affect any printing outputs as I know. Check your inks also coz HP cannot guarantee the quality or reliability of non-HP ink. If ink cartridges have been refilled, try replacing them with genuine HP ink cartridges.
If the print defect is minor, it might be caused by reserve mode operation. When the printer runs out of some colors, it can continue printing using remaining inks, but print quality may be affected. If cyan, magenta, or yellow is out, the printer can print only in grayscale.
Replace any empty print cartridges.
To check ink levels, follow the steps below.
Press the Setup button.
Press the down arrow button until Tools is highlighted.
Press OK .
The Display Ink Gauge selection should be highlighted. Press OK and the ink gauge will display.
OR try calibrate the color:
Open the printer Toolbox :
Open HP Solution Center (click Start , then All Programs , then HP , then HP Solution Center ).
If you have more than one printer installed, make sure to select the correct printer tab in HP Solution Center .
Click Settings .
Click Print Settings .
Click Printer Toolbox .
2. On the Device Services tab, click Calibrate Color , then follow the onscreen instructions. The procedure takes about two minutes and requires two sheets of paper.
If the steps above did not help, clean the print head.
Open the All-in-One Toolbox :
Open HP Solution Center (click Start , click All Programs , click HP , and then click HP Solution Center ).
If you have more than one All-in-One installed, make sure to select the correct All-in-One tab in HP Solution Center .
Click Settings .
Click Print Settings .
Click Printer Toolbox .
On the Device Services tab, click Clean the Print Cartridges , and then follow the onscreen instructions. Three levels of cleaning are available.
Please let me know if these steps helped you or not. Thanks
The print heads don't appreciate being out of ink so the Brother printer has sensors to prevent that but the tape defeated that prevention. Maybe more cleanings or maybe a cartridge with printhead cleaning solution will help. Otherwise, I fear a new printer.
from printer then you need to clean ADF units (mirrors,lense lamp etc)
but if you unaware of printer repairing, i highly recommend to call a printer tech who ca fix back it quick.
I am having the exact same problem. I replaced the toner cartridge for the first time. I followed the instruction for chaning the toner cartridge including shaking it from side to side. I cleaned the inside and outside of the printer as suggested in the manual. I also made sure the "toner saver" feature was off as suggested in the tips for improving printer quality portion of the manual. The only thing I have not tried is replacing the printer drum. (The drum light has not come on, so I doubt this is the problem.
None of these steps has helped. If you have any suggestions, please let me know. Thanks.
Exact same problem here - I replaced the cartridge and printing is still faded.
Did you lightly shake the cartridge back and forth to spread the toner?
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