Black print is faded on my HP deskjet 6980 printer. Whenever I print a word document it will have sporadic fading. It will be fine in one place then all faded in another. I've cleaned the cartridges and even put a new one in, but still have the same problem.

Hi,

Here are some steps you can check to resolve your issue.

Check if the ink cartridges are low, specially the color black since if the black is empty, you are using the colored cartridges to print black. If the cartridges are newly replaced check the cartridges by reseating it. Try to consider changing the print quality high but doing so will use more ink. If still the same try to clean your printer heads.

Here are the instruction for cleaning your printer.

Open the printer tool box. (open a word, then click on file then print, choose properties, then services)
click on clean the print cartridges, then clean. Do test printing as well to check if the color is correct. If still the same calibrate the color which can be found in the same menu.

For more information here is the link for step by step instruction with visuals.

Hope this will help you resolve the problem.

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