Brother HL - Recent Questions, Troubleshooting & Support


1. power down the printer.
2. remove all color cartridges from their slots.
3. inside the color slot, you will see a green slide that will not move until you pick up the plastic cover.
4. rotate the plastic cover forward.
5. slide the green slide 3 or 4 times. (DO NOT TOUCH SMALL WIRES!)
6. return slide to original position.
7. snap the plastic cover back in place
8. return each color cartridge to it's slot.
9. replace color cartridge holder back to printer.
10. close all covers
11. turn printer back on.

If you still get the "move green slide" error, just repeat these steps

This took me about 10 minutes for the process, after understanding what the "green slide" meant.

Brother HL4040CN... | Answered on Dec 20, 2018


My printer Brother HL-6050DN show ERROR E50. How can I fix it?

Brother HL 6050... | Answered on Dec 03, 2018


you have a bad drum... it needs to be replaced

I’m happy to assist further over the phone at https://www.6ya.com/expert/norman_d2fa496dce30c65d

Brother... | Answered on Nov 16, 2018


hi Markaz.
you can try is to open Device Manager, expand USB Serial Bus Controllers, right-click on USB Root Hub and then click on Properties. Click on the Power Management tab and uncheck the Allow the computer to turn off this device to save power box.
or read up more at this link.
How to Fix USB Device Not Recognized in Windows

What do I do if my USB device is not recognized? Method 4: Reinstall USB controllers.
  1. Select Start, then type device manager in the Search box, and then select Device Manager.
  2. Expand Universal Serial Bus controllers. Press and hold (or right-click) a device and select Uninstall. ...
  3. Once complete, restart your computer. Your USB controllers will automatically install.

Error: "USB Device not recognized" when you try to access a USB ...

https://support.microsoft.com/.../error-usb-device-not-recognized-when-you-try-to-acces... Search for: What do I do if my USB device is not recognized?

or this link.
Windows does not recognize the USB device Google Search

Brother HL-2040... | Answered on Nov 14, 2018


On these machines the blurry prints is usually due to bad fuser sleeves, or worn out fuser roller and sleeve on the fuser. You may replace the fuser unit or just order sleeve and roller for your model and replace them on the fuser. Will take about 2 hours of your time. To check if the blurry prints are due to fuser issues, just swipe your hand over the printed page and if you have toner dust on your hand, the fuser is not cooking the toner on the paper. Fuser roller and sleeve are bad and need replacing.

Brother HL5470DW... | Answered on Oct 30, 2018


This is not just a density sensor, this is a plastic cover over it that is getting stuck. There is a piece of soft rubber attached to the solenoid that is getting very sticky over time. Removing this rubber and stretching solenoid return spring corrects the issue. Search web for the service manual and follow chapter 8 to disassemble the printer correctly - takes less than 10 minutes to do it

Brother... | Answered on Oct 04, 2018


Contact Brother Printer 1800383368 Customer Service Australia-Resolve Troubleshoot Problem
Brother is the International Printer manufacturer who offer next generation printers. Brother Offered quality printers at affordable price. If you have some problems in then Don't be afraid to call our technicians. We are round a clock available for the customers. Firstly You need Best Service which is Help Desk Australia. We have Technical Teams which give Support to the Users through Our Phone Number.
Why Contact Brother Printer Support Australia?
1. Printer Quality Issue
2. Unable to Configure the picture
3. Paper Feed Problem
4. Connection Issue
5. Compatibility Issue
6. Brother Printer doesn't work properly
Brother printer users face many problems. If you also face problems then Don't waste time to Visit our website or Call Brother Printer Support Australia.
Brother Printer Support Australia
1-800-383-368
Website- https://www.helpdeskaustralia.com/brother-printer-customer-service.html
Dial Us As Soon As Possible

brother printer new-pkpebuy3is2j53obe5gyfta1-4-0.jpg

Brother HL-2030... | Answered on Sep 27, 2018


I found this and it worked great.

1. Power Unit off

2. Open front cover

3. Press and hold GO and turn power on

4. When all 3 lights lit release and press GO twice

5. All lights turn solid

6. With all solid, press GO 5 times

7. Ready light GOes red

8. Close door and you're all set

Brother HL... | Answered on Sep 23, 2018


I agree with another su=olution. The paper light was blinking on and off sugesting a paper jam. Paper had jammed in the back roller and displaced the small lever out of its slot.
Open rear cover, open paper guide by pulling it downwards so you can see the rollers, In the middle of the guide you will see a black lever about 25mm long to the right of this you will see a small slot. The guide will have been pushed to the left of this slot and the Plastic cam will be bowing toward the front of the printer (about 3mm). You need to pull the 25mm lever towards the rear of the printer and then slide the plastic cam to the right so the blade part of the cam slides into its correct slot. The blade is about half a mm thick and the slot is the same and is about 60mm to the right of the lever Use a torch to see it easier. This is a 2 minute job once you see what is wrong.
Hope we have helped someone out there fix a printer

Brother HL-2040... | Answered on Jul 01, 2018


hi. I had the same problem and to fix it you need to take printers right-side cover off. Underneath you'll find a Power Supply Board - hidden under metal cover. Take it out and disconnect two cables from it. Now, I had to replace an fuse 125V 4A and varistor E241AD 83P on the Power Supply Board in mine HL-2140. It works fine now.

Note: I could not find the exact replacements in electronic store so I used:

- fuse: 250V 4A

- varistor: FNR 10K241 (241 is the important number)


Hope it helps.

Brother HL 2140... | Answered on Apr 01, 2018


pull tray out load a couple sheets look underneath and see if paper is lifted up when closing paper drawer. If the paper is not raised to the up position you have broken the tray lift mechanism and it is not worth fixing. You can jam an eraser underneath the tray to manually raise the tray to do a dodgy fix.

Brother HL-2040... | Answered on Mar 28, 2018


Brother has the drivers for most of their printers on their support site. For the HL-2270DW, go to http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=hl2270dw_all . What OS does your computer have? Select your OS and then your language. Click on the Search button.

The Full Driver and Software Package should be the first one listed after the search. This is the version for most users. Just click on the Download & Information link. Then click Download. Look further down the page for the stand-alone drivers.

If you have another driver installed (for example, the Windows USB driver for a locally connected printer), uninstall the driver first. If it's the Brother driver, use the Brother uninstall tool. Otherwise remove the printer in the Devices and Printers Control Panel. (Click Start > Devices and Printers. Right click on the printer and choose Remove.) Then remove the USB cable if connected to the computer. Install the Brother software and then connect the USB cable when prompted to do so.

Note: this download does not include any third-party software that was on the original CD.

I hope this helps.

Cindy Wells

Brother HL... | Answered on Feb 20, 2018


For sure u can increase the darkness and there are settings to increase but u need to browse through the menu to locate the darkness increasing options. The mannual should definitely help.

Thanks

Brother HL 1440... | Answered on Feb 16, 2018


If the marks on the page appear to repeat three or four times down the page regardless of what is printed, it could be the drum unit ( the unit the cartridge fits into) You can test this by taking the cartridge out of the drum and looking at the cylinder in the drum unit. If has light coloured bands, or looks very black, then it is at or past its life cycle ca20-25k pages. If it has clots of toner stuck to it but is otherwise ok, you could carefully clean it with alcohol and a cotton ball to remove the toner clots. Steady and patient is more rewarding than trying to grind the stuff off. If the drum looks reasonably clean, open the flap at the back of the printer and look closely at the fuser. If there are clots of toner stuck to the orange pressure roller or to the grey/tan fuser roller, then the fuser will need to be taken out and cleaned also with alcohol, cotton ball and much patience.

Brother HL-5240... | Answered on Feb 13, 2018

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