Question about Canon PC-1080F Plain Paper Laser Fax

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Not receive Hi,my Canon Fax-B120 can send but not receive faxes pilz avil me with some solutions as this is a company fax. Thanks,Niel

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I'm not familiar with the B120, but if you have an L120 the manuals are available here. The Starter Guide will explain receive mode options and setup instructions. The Advanced Guide will provide troubleshooting guidance.

Posted on Apr 17, 2008

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How to receive fax documents


You cannot receive fax using this printer, because this printer doesn't support fax sending/receiving. Only fax supported printers can receive fax documents. You will know if a printer is fax support if you see a Fax button there or if you can see a numpad buttons where you can dial numbers.

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Fax not sending or receiving


The fax function is controlled by a fax card on the inside of the printer. Most likely, that card has failed. You will need to contact Canon to get a replacement card and instructions on replacing it.

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Hi my canon mx310 will not fax any ideas


disconnect all equipments using the phone line (everything)
connect the fax directly to a wall jack (a working one)

Send a one page black and white text fax to 1-888-473-2963

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RE:canon Fax B120 ##342 error message


....
1.) press function then # u reach SERVICE MODE
2.) arrow right until TEST MODE confirm with Start / Enter (green button)
TEST MODE [1] - [8]
3.) press # ... u reach AMI MODE [1] - [*9]
4.) press 7 ... u reach FACULTY [1] - [6]
5.) press 6 ... .u reach LOST INK CHECK...confirm with green button...
u get [1] - [2]....
6.) press 2 u reach SET LOST INK CNT....confirm with green button...
u get LOST INK = 100 (in my case it was 100 ..this was the error..)
7.) press 0 (the digit zero..) confirm with green button...
8.) wait a few seconds....the unplug and reboot....

this worked in my case....

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1 Answer

We cannot receive or send faxes


hello dmhertz

anything here that may help Canon .


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Error code 503


All you can do yourself is have your phone/fax lines checked out by your phone company. Make sure that fax has it's own dedicated, non-digital, phone line. If you're dialing in to machines that are on digital lines or is some new piece of equipment, then there may be connection issues and there isn't much you can do about it.

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