Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater Logo
Posted on Apr 03, 2010
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Have mah6500, wife dislodged rubber boot during cleaning and washer leaked. Removed/ cleaned clogged boot of foul smelling sludge.Re-installed now machine is off balanced and bangs around,shows motor error.Seems to have long delays when control buttons pushed.Esp.last 1minute.

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Gerry Harvey

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  • Maytag Master 1,482 Answers
  • Posted on Apr 03, 2010
Gerry Harvey
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The banging around could be drum off balance due to bearing failure this in turn shows motor fault and errors, you need to check this

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Why is my front load washer retaining several cups of water under the rim seal? Leaving door open does not help. Needless to say, my washer smells

this been a problem with all rhe front load washer. the only thing you can do is wipe out each time you use the washer
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Smokes on final spin

door gasket. pain to replace. clean stainless steel drum where it contacts rubber before installing a new one. I used baby oil and very fine steel wool.
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Odor in washer tub

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$%
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Washer stops at rinse cycle

A lot of times it is the strainer clogged at the pump. Hope that helps.
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Foul odor

The first thing to do is to CHECK IN AND AROUND THE RUBBER DOOR BOOT (called a bellow) for small articles of clothing (like socks and underwear) that may have gotten lodged in behind the rubber. Pull the rubber back where it meets the wash tub and look behind it. It is common for small items to get stuck here, become forgotten and start to mildew. You should check this area after each wash and clean it periodically to get rid of the formation of soap scum, mold, and mildew. HINT: When you get ready to wash a load of towels, take a dirty towel and clean the door boot thoroughly (including the areas behind the rubber). Immediately place the towel in the wash and run it on a sanitary cycle. This way you eliminate the need for cleaning rags.

PERIODICALLY RUN THE WASHER ON A CLEANING CYCLE. Place the washer on the hottest setting you have (usually a Sanitary cycle) with nothing but bleach in the wash tub. Some newer models actually have a "Clean Cycle" available now just for this purpose. This helps keep the wash tub, drain lines and pump sanitized.

CHECK AND CLEAN THE DRAIN PUMP FILTER. Accumulations of debris in the drain pump filter can also cause odors. HINT: If you own a shop vac, pull the drain hose from the standpipe at the wall and pull a vacuum on the line. This will drain any residual water left in the tub, pump and drain lines BEFORE you remove the drain pump cover. This will prevent a messy clean up later.

LEAVE THE DOOR OPEN IF POSSIBLE. When not in use, leave the door open to allow the tub to air out and to keep mold and mildew from forming on the door bellow. I know this may not be desirable in some households with small children. If too much mildew forms on the rubber and it cannot be removed, replacement of the bellow may be required.

NOTE: This problem is common with front loader style washing machines. The doors on these machines have an air tight/water tight seal that is great for sealing the washer during the wash cycle, but can be terrible for collecting small garments and for not allowing the tub to properly air out when not in use. Following these simple preventive measures can go a long way towards preventing harmful mold and mildew, and towards extending the life of the door bellow and pump.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.*&^%4
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F11 code

"F11" is a serial communications error between the Central Control Unit (CCU) and the Motor Control Unit (MCU). In short, you need to check all the connections between the CCU (which is located in the center of the washer directly behind the wash tub with the top casing removed), the MCU (which is located in the bottom portion of the washer on the left-hand side looking in from the back with the rear panel removed), and the connections to the drive motor (located under the wash tub in the rear).
In a nutshell, the majority of the time I have experienced this problem, it has been a failed CCU. You can find a replacement at repairclinic.com. Just type in your COMPLETE model number in the Search menu and look for item #1176592. The part lists for about $50 less than what Sears carries it for. I don't know if you will find it any cheaper.

As far as the smell goes...this is usually caused by leaving the washer door closed and not cleaning the tub periodcially. Front loaders are notorious for this problem. It is caused by residual water (which is normal) sitting in the wash tub with the door sealed. The water will sour and the tub will also mildew, because of lack of air to dry the tub out. Another item to mention is to check in and around the rubber door boot. Small items, such as socks and underwear can get caught behind the rubber seal and start to smell. This area should also be cleaned periodically. If you have checked the drain trap and drain lines thoroughly, then clean the rubber boot. Run the washer on the hottest setting you have with nothing, but bleach in the tub. This will sanitize the tub and drain lines. You may have to repeat this process a couple of times to get the problem under control. It is recommended to run a sanitary (or cleaning) cycle periodically to keep the washer clean. Leave the door OPEN when not in use to prevent mildew from forming inside the wash tub and rubber boot. If you have a serious mildew problem and cleaning does not resolve it, you may have to replace the door boot.

Post back and let know. I can provide step-by-steps instructions on how to replace the CCU. Steps on how to replace the door bellow (rubber boot) are posted under my profile under "Tips and Tricks". I hope this helps you.
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Duet washer

Run the washer on the hottest setting you have with nothing but a cup of bleach in the tub. Pour the bleach through the dispenser so it cleans the dispenser as well. Run the washer like this and let it complete the cycle. If the smell persists, remove the lower kick panel under the door and check the drain trap on the drain pump for anything that could be caught in the pump and making it smell. This odor can travel back into the the wash tub. If you decide to open the drain pump, however, here's a bit of advice. There is some residual water that stays in the drain lines and pump (this is normal). If you remove the drain trap cover, all this water will come gushing out. To avoid this, take the drain hose out of the standpipe and use a wet/dry shop vac to pull this remaining water from the tub and lines. This will save you from a big clean up later. Lastly, you mentioned you've been cleaning the rubber door boot. Are you using 50/50 mix of bleach water in a spray bottle? Are you cleaning the area behind the door boot where it meets the wash tub? I ask this because once mildew sets into the rubber it's hard to get rid of it unless you use something with chlorine in it to kill it. Also, articles of clothing get caught in this area and can begin to smell. Not to mention, all the nasty residue left by soap and detergent. If all else fails, and you have tried all the advice, the last thing I have found that works, is to simply replace the entire door boot. -courtesy jsrock (guru)
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Fault Indication - "Over Flow"

problem may be to with using very hot water which has dislodged sludge. fault may cure itself.at top of machine is a usually round device with 3 to 7 wires to it depending on type used. also connected is a small diameter hose. trace this hose to bottom of machine and it is connected into an air chamber. check air chamber is not clogged with sludge and if it is, clean it. remove small diameter hose and check not clogged as well and that there are no splits with it. there is really no need to clean appliance at all unless you are using liquid detergent which over time leaves a smell like drains. if you are, recommmend using powder
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