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Posted on Feb 22, 2010
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When i open some programs in my pc it freezes and next the mouse cant move. what should i do

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  • Master 506 Answers
  • Posted on Feb 22, 2010
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If you have a good antivirus software that has the latest DAT file, Scan you system properly with it. Check for spyware and remove all unnessary software from the system.

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Nextech mouse through usb continues to install successfully, then freezes while trying to move about my laptop! No, it is not that the Lptp is working in the background, leaving the mouse to freeze th

Step 1:
For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it. Remove the trackball inside the mouse. Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring. Clean the outside of the mouse with rubbing alcohol and a cotton ball. For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth. Solve Hardware Problems Make sure the mouse is connected properly. The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction. Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer. Connect the mouse to another computer, then reboot the PC. If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system. Also, try a different mouse on your computer. If there is no PC freeze, your mouse is probably malfunctioning. Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub. Connect the mouse directly to one of the USB ports on your PC. Try different ports until you find one that works. Replace the batteries. If you have a wireless mouse, replace the batteries with fresh ones. Also, try using a different kind of mouse pad. Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse. Install more RAM or memory. If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs. Installing more RAM will help your PC run more efficiently. Solve Software Problems Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse. Remove any new hardware and drivers you may have installed, then reboot the computer. Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System." Select the "Device Manager" tab, then scroll to and select your mouse. Uninstall any drivers that are listed. Unplug the mouse and reboot the PC. Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted. Remove viruses. PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours. Also make sure the virus definitions are updated regularly. Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze. Go to "Control Panel," then click "Display," and then "Change Display Settings." Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot. Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze
0helpful
1answer

Pointer works until I login, then sticks in middle of screen. Help?

They say to err is human, but to really mess things up takes a computer. Nothing is more frustrating than to have a computer freeze, shut off with no warning, or, worse, crash completely. One of the more common errors a PC will give you is the freezing of the monitor. With a few simple troubleshooting tips, you can overcome that.

Press Crtl-Alt-Delete (at the same time). This will give you a box generally used to terminate programs. Using the arrows, if you can, shut down all programs running (i.e., Word, Internet Explorer, etc.). Sometimes, it is an error within the programs or with your computer trying to process them all at once that causes your computer to freeze. This is especially true if you have low RAM (anything less than 500 or so MB or RAM). Turn off your computer and restart it. Many times this will end whatever error up above was causing it to drag. If the computer is still frozen when it comes back on, go on to the next steps. Press the tower's power button and hold on to it until the entire system shuts down. Turn off the main power switch and turn it and the computer back on. Sometimes a computer only looks like it is shutting down, but in actuality is not. This should solve the problem. If it doesn't, move on to the next steps. step 4. Try a different mouse. If you have a mouse that connects to a PS2 port, the mouse could be bad. If the mouse doesn't work in that port, the port may be bad, too. Many times people only think their computer is frozen, but really the mouse doesn't work. step 5. Try connecting a USB mouse into a USB port. If it works, you now know that either your PS2 mouse or port are bad. If you have a USB mouse to begin with, try connecting it into another USB port, since the original port may be bad. Try Steps 4 and 5 for the keyboard as well. Take it to a computer doctor, or to the technical department at the store where you purchased it. If none of the above work, you have a bigger problem on your hands. Your computer may be in the initial stages of crashing.
0helpful
1answer

My laptop when i turn it on and when the home screem comes up the mouse freeze up cant move to go any where

I assume you are using a USB mouse? Try the mouse on another machine. Try another mouse on tour machine. Is the problem moving with the mouse? What kind of mouse and what kind of computer and the OS you are using?
0helpful
1answer

Cursor freezing

For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.


Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.


Clean the outside of the mouse with rubbing alcohol and a cotton ball.


For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems


Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.


Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.


Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.


Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.


Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.


Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.


Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.


Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.


Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.


Installing more RAM will help your PC run more efficiently.

Solve Software Problems


Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.


Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."


Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.


Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.


Remove viruses.


PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.


Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."


Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.


Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze


hope this helps


0helpful
1answer

Computer freezes mouse still moves. cant open programs? How do I fix this problem? What's wrong?

There are a number of reasons why your computer might freeze. And it can depend on the age of the computer as well.
The first suspect in my opinion (with not much info) is that your computer has got a virus. Or a program recently installed is crashing your system.
One way out is to boot to Safe Mode (Press F8 immediately on boot up), and then run a Virus Scan and / or uninstall the most recently installed program.
0helpful
1answer

Jerky pointer and freezes

Possible solution for that, open the mouse and CLEAN the mouse.
0helpful
1answer

Mouse and Keyboard seem to be working together to stress me out

Turn off your mouse pad and use a usb mouse. Sounds like your mouse pad is very sensitive.You can also go into your mouse properties and change the sensitivity.
0helpful
1answer

Computer freezes on boot up

make sure the mouse and keyboard are in right connections...if you look closely youll see icons next to ports.
try without mouse at first start up ,load windows and use key with windows logo on it to access start and scroll to shutdown tab and restart...plug in the mouse before restart.
if logo tab isnt assigned press ctrl + esc to access start menu.
0helpful
1answer

.the mouse moves randomly across

Hi,
If mouse is moving randomly across the screen then you may have to change the mouse or the mouse pad. If system freezes automatically that is your software problem. Please install a fresh copy of windows xp or vista whatever. Hopefully it should work . thank you.......
0helpful
1answer

Mouse freezes

Try reinstalling the CD software program.

Normal 0 Disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

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