20 Most Recent Sony Vaio VGN NS20E Laptop Car- Air DC Adapter 15-17v (AC22VPNM3NNWY) AC Adapter Questions & Answers

For a standard trackball mouse, unplug the mouse, turn it over and then twist the retaining ring counter-clockwise to remove it.

Remove the trackball inside the mouse.

Clean the trackball with warm water and dry carefully. Clean the rollers inside the mouse with a cotton swab dipped in rubbing alcohol. Replace the trackball, then secure it with the retaining ring.

Clean the outside of the mouse with rubbing alcohol and a cotton ball.

For an optical or wireless mouse, clean the bottom of the mouse and the surface it sits on with a damp cloth.

Solve Hardware Problems

Make sure the mouse is connected properly.

The connector will either be USB or PS/2. A PS/2 connector is color-coded green and can only be inserted in one direction.

Check for any bent or broken pins or damage, then carefully plug it in, making sure the connection is secure. Reboot the computer.

Connect the mouse to another computer, then reboot the PC.

If the mouse works after testing it on another computer, the problem is most likely with your PC or operating system.

Also, try a different mouse on your computer.

If there is no PC freeze, your mouse is probably malfunctioning.

Switch to a different USB port. Sometimes mouse freeze will occur if the mouse is connected to a USB hub.

Connect the mouse directly to one of the USB ports on your PC.

Try different ports until you find one that works.

Replace the batteries.

If you have a wireless mouse, replace the batteries with fresh ones.

Also, try using a different kind of mouse pad.

Sometimes surface imperfections can interfere with the operation of a wireless or optical mouse.

Install more RAM or memory.

If your PC doesn't have enough memory, PC mouse freeze may occur when you are running resource intensive programs.

Installing more RAM will help your PC run more efficiently.

Solve Software Problems

Check for device conflicts. When you install another device on your computer, it can sometimes conflict with a PC mouse.

Remove any new hardware and drivers you may have installed, then reboot the computer.

Reinstall PC mouse drivers. In Windows, open "Control Panel" then "System."

Select the "Device Manager" tab, then scroll to and select your mouse.

Uninstall any drivers that are listed.

Unplug the mouse and reboot the PC.

Plug the mouse back in, reboot the system, then allow Windows to reinstall the drivers if prompted.

Remove viruses.

PC mouse freeze and other serious problems can be caused by viruses lurking on your system.Set the program to run a complete scan every 24 hours.

Also make sure the virus definitions are updated regularly.

Turn off video acceleration. Sometimes video acceleration can cause PC mouse freeze.

Go to "Control Panel," then click "Display," and then "Change Display Settings."

Click the "Advanced Settings" button, then the "performance" tab. Set the acceleration slider to "None," then reboot.

Repeat the process moving the slider up one notch until you have the maximum amount of acceleration with no mouse freeze

hope this helps

Sony Vaio VGN... | Answered on Oct 10, 2012


I hope these will work and help you ! :)

Sony Computers &... | Answered 2 days ago

You need to go into the BIOS of your laptop. It sounds like the BIOS no longer remembers your hard drive. If it can't find the hard drive, it can't find your OS.

Semper Fi,

Sony Computers &... | Answered 3 days ago

why don't you contact the shop you got it from they probably have someone that can come out & fix it

Sony Computers &... | Answered on Nov 07, 2018

Can be your power supply over heating. It can damage your PC if that's the case. Also make sure you check your CPU fan and heat sink for dust which will cause over heating of the CPU.

Sony Computers &... | Answered on Oct 08, 2018

Hi, the first step could be check if you have internet connection from your TV (by network cable or WiFi), then update Netflix app form TV menu.

Sony Computers &... | Answered on Oct 06, 2018

PSP can play mp3 files, so you don't need to convert your mp3. BUT if it a different file type, then you need to convert it to mp3. Try this free converter:


Thanks for using fixya!

Sony Computers &... | Answered on Sep 26, 2018

a.Click on Start > Run.
b.Type regedit and press enter.
c.Go to the following location: HKEY_LOCAL_MACHINE\Software\Microsoft\DirectX
d.Right-click on DirectX and select Delete.
e.Restart the computer.
f.Download and install latest DirectX.

Sony Computers &... | Answered on Sep 19, 2018

Sorry we do not sell parts or have any locator services.

Sony Computers &... | Answered on Aug 30, 2018

  • Defective connection at the player (wear and tear)
  • Ear bud failure

Sony Computers &... | Answered on Aug 27, 2018

Not finding what you are looking for?
Sony Vaio VGN NS20E Laptop Car- Air DC Adapter 15-17v (AC22VPNM3NNWY) AC Adapter Logo

1 questions posted

Ask a Question

Usually answered in minutes!

Top Sony Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Alun Cox

Level 3 Expert

2678 Answers

Computer Links

Level 3 Expert

2386 Answers

Are you a Sony Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Sony Computers & Internet

  • Sony Computers & Internet

Most Popular Question

cursor freezing

  • Computers & Internet