Question about Canon PIXMA MP780 All-In-One InkJet Printer

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Fax is inoperative

One day fax is working and the next day it quit. I have no dial tone when I try to dial out and incoming faxes are not answered. The line is working at the wall jack and I have swaped phone cable / line too. All I hear is a click when I press the hook button on the front panel. Also, all we can locate is the quick start guide and not a main users manual that probably has a troubleshooting guide for help.
Thanks

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  • binge Mar 23, 2008

    cannot receive a fax

  • prolation Jul 16, 2008

    I have no dial tone on this machine when dialling out, so it dials the number and then the usual beep every 5 seconds until it gives up. There is no dialt tone nor any phone ringing on the other end. Cable used is not defective as works perfectly with my telephone.




  • mgh75 Jul 31, 2008

    I have the same problem. One day I was sending and receiving faxes, the next, nothing. No dial tone out and other's faxing in cannot connect to mine. I took off the phone cord and plugged it into a regular phone and can make and receive calls.

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The incoming telephone line was out of order need to call the phone maintenance to fix telephone line.

Posted on Jan 10, 2008

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