Question about Canon FAX-B820 Plain Paper Bubblejet
Dialing out either to fax or telephone is no problem. Receiving a fax is fine....but receiving telephone calls on this machine is problematic. When dialing in from an outside line, you hear the normal call tone on the line, then a moments silence (like you're being transferred) and then a different dial tone (more like an old style internal call tone or the tone you hear when calling abroad). Meanwhile, the fax machine itself does not make any noise at all until the second call tone begins. If the caller hangs up at this point (as they often do due to the odd dial tone) the machine continues to ring until I answer it...when theres no caller on the line anymore.Finally, I cannot use BT's 1571 function at all with this machine. I have tried plugging a different phone into the same socket and this went well, no problems at all, 1571 worked ok and dialing in to the line gives a normal call tone and the phone rings at the same time (as you would expect). I have read the manual and checked the 'Receive Mode' function and all of the settings are as they should be....I have asked Canon but they are bemused too! Any help greatly appreciated. Thanks.
Refer to your manual. It may be under RX(recieve settings). Go disable FAX/Tel SW and make sure it is fax mode only
Posted on Aug 10, 2007
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