Question about Brother IntelliFAX 4100 Laser Fax

1 Answer

No incoming fax tone

Will not give fax tone to incoming fax; rings like a regular phone. Everything is connected; dedicated land line for business fax.

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  • mcharles Aug 30, 2007

    The fax light is lit. I have used this fax for over a year as a fax-only machine. Everything is exactly as it has always been. That is what is so confusing.

  • Anonymous Mar 29, 2014

    set ring tone in fax

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  • 279 Answers

Sounds like it's not set to auto-answer faxes. Do you have the manual so you can see how to check that setting? If not, I can try to find it.

Posted on Aug 30, 2007

  • Anonymous Aug 30, 2007

    The manual can be found here:
    http://pdf.textfiles.com/manuals/FAXMACH...

    To make sure auto answer is set up right, hit mode until only the Fax light (not the Fax/Tel light) is on, if it's a dedicated line.

    Leave both lights on for TAD operation (fax plus voicemail, basically. Specifics are in the manual.)

    the Fax/Tel light only for both fax and telephone. It will answer, and send a fax tone if it receives one, otherwise it will ring again.

    And neither light on for manual faxing - which means you have to push the start button every time you receive a fax.

    Hope that helps.

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1 Answer

Receiving faxes whilst connected to a phone line automaticly
Check video for 'fax receive set up' in similar model:


Manual receive: In coming call receives like telephone
Fax/tele: Incoming call rings like telephone if its not fax, if incoming is fax it will entered in fax mode automatically
Automatic: Incoming call converts in fax mode after ring count ends( ring to answer option also avail in fax set up mode rage 1-6 rings)
Fax: Incoming calls straight away converts in to fax mode.( this option only for dedicated fax lines)
Set up your best option as per your requirement.

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I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

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I am getting rid of my dedicated fax line and am adding it to my land line. I am told when I have a fax coming in I will hear a double ring which mean my fax line is ringing. How do I set my fax to...
There are two ways to configure a fax machine to answer the phone line. The first way is by pushing the "auto answer" key on the keyboard of the fax itself. When this key is used, the fax machine answers all calls that come in after a certain number of rings. The other way is to manually press the fax button when an incoming call is happening. You can set the number of rings for your machine to pick up by using the keys on the fax machine under the menu feature and then scroll using the up and down arrow keys until you see fax set up and then number of rings.

I have heard about the option that your speaking of, where they give you a separate phone number for your customers to fax when you own a business line but I don't know how the fax machine itself would be able to distinguish between the normal ring of a regular call and the double ring of the merged fax line call. I was told that when I set that up for my friends business recently, that the machine would auto recognize the double ring without any programming and to use the auto answer feature for all calls. He has not had any faxes yet (its a new business) so I can't say for sure if it works or not? I can say that none of his regular calls have been picked up by the fax so far though.

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1 Answer

How do i set up fax to automaticely receive faxes after several rings
For a phone line dedicated only to the fax machine, the process is as follows:
  1. Press Menu/Set, 0, 1.
  2. You will see the Fax Receive window
  3. Use UP and DOWN arrows to change the setting to FAX ONLY
  4. Press Menu/Set.
  5. Press STOP/EXIT
Your fax machine will now answer every incoming call.
If the fax machine is sharing the phone line with a telephone, repeat the above steps and change from FAX ONLY to FAX/TEL This option will allow you to share the line with a phone only, not an answering machine. Once in FAX/TEL mode, the fax machine will still grab every incoming FAX call, and give a special ring (slightly different than a regular telephone ring) when it's a regular incoming phone call signaling you to answer the phone. I hope this helps with your problem. Best of luck!
Greg

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How do I set fax and phone on one incoming line?
You can't do that automatically on one line unless you ask for distinctive ring from yyour phone provider. Dist. ring gives one pattern for fax and a different ring for regular calls. Otherwise the fax needs to be set to manual and you answer each call and press fax start when you hear fax tones.

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Fax doesn't recognize incoming phone call
Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.

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Fax machines are designed to have their own dedicated fax line.

Anything else is a **** shoot.

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We have a roll over telephone line, in which the 2nd line is used for faxing, However if by chance we are using the 1st line Is there a particular setting or ring tone to where we will know when a fax is...
Nope. Fax machines use what is called a handshake to establish the connection.
It's a tone sent from the sending fax machine to the receiving machine to make it answer and receive the incoming transmition.
It's not a unique ring.
I always tell people, one of two things. If faxs are that important, you should have a dedicated phone line to receive them. Or, in instances where the message it very important. Use E-mail and sent the information as an attachment.
I understand the expense of an additional phone line for a fax. But you should weigh the importance of your faxing to the expense. Are you missing valuable information by sharing a line?
Just some thoughts.

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1 Answer

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Something is causing the fax machine to "trip" to busy. There is some type of short occuring either in the fax machine or the physical phone line itself. Unplug the fax, plug in a regular single line telephone. Call the fax number from another telephone. If the phone rings and you can talk to the other party, the problem is in your fax machine. If the call still is busy, the problem is in your wiring, either in your office or the phone company network.

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Message Indictator
hi its hard to understand... the phone is connected to line 4 or not? if so and line 4 is dedicated to fax line then the fax tone is the cause of your confusion fax tone is different from a regular tone phone if the phone isnt connected to line 4 and only to all 3 ordinary lines - then the phone is getting a over volage from them and activates the light & messege alert my advice let it be you will start playing with it something else will go worng... good day

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