Error message I get when I open my HP Image Zone Plus

Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.

1. Click Start , point to Settings , and then click Control Panel .
2. Click Add/Remove Programs .
3. In the list of programs that displays, look for the following entries:
   • HP Image Zone
   • HP Photo and Imaging Gallery
4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
6. If the issue persists, try the next solution.

Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

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Hello
HP image zone is a photogrph application that sounds like it has become corrupt.
You can try to reinstall it and the error message should go away.
Here is a link to H P.Just find your software and download and install it.

http://welcome.hp.com/country/us/en/support.html


If you do not want to install it try going to control panel,add remove programs and find the software in the list and click uninstall.

If this doesnt work.type regedit in your search bar,click on regedit then scroll down to hkeylocalmachine software,open up the list and look for any h p software listed there and delete.
Warning! before you delete any thing in regedit be positive its the correct software your deleting.

I would be more apt to reinstall the software for the program.

Go to control panel---> Add remove programes---> uninstall the entire HP installation. Restart the system. the message will not come.

If u want to install the HP image again then, reinstall it fresh from the HP CD.

Have you checked the cord from the scanner lid to the scanner base. if that doesn't work I would try uninstalling the scanner and then reinstalling it. It sounds like a problem with the twain driver for the scanner.

Can you Please be specific, If you are not able to email photos from the HP Image Zone are you getting any error message.
If yes then please give me the exact error message so that i may resolve the issue.
Because it is error specific.

Wow, it sounds like Image Zone Express has some serious problems. If you reinstall that program (be careful to have a backup of your image store so far!) you might get a better result.

Were you somehow uncertain that the problem item so far was Image Zone Express and not HP Compaq DC5700 Microtower - Free Flat Panel etc.? Better questions make for usable answers.

Select from the list below

Windows
» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found"

Did you try an uninstaller program?

Also check out this article about fixing uninstall errors.

Went to the HP site, downloaded the printer program, removed the old program and installed the new one..

tell me camera model & if it having memory stick or not if ur havinf it then u can transfer it from memory stick also