HP 5610 Paper Jam Error Won't Clear
I just fixed a similar problem with my old HP5610. You need to remove the scanner assembly to get inside the printer, then clean the clear plastic wheel on the far left side of the front roller bar.
To remove the scanner and get inside the printer:
1) Open the scanner w/ the printer facing you. There are two T10 torx screws on the right side (one in each corner) that need to be removed.
2) Pry up the cover of the copier feed system on top of the printer. There is a guide clip inside the front side that you need to flip out of the way with your thumb to open fully.
3) Two more torx screws need to be removed here. The lower ones in each corner all the way to the left, not the exposed screws on the raised portion.
4) Lift the scanner bed straight up and angle it away from you like the scanner door. There are two small ribbon cables that need to be pried loose. Mark them w/ a sharpy so you know how to put them back, then slowly slide them out (the connectors looks like exposed wire).
Clean the plastic ribbon and wheel inside the printer:
1) Look inside the printer you will see a small plastic ribbon (looks slightly polarized) the ink cartridge tray rides along. Clean this with a tissue dipped in alcohol until you've removed all th ink.
2) Press the cartridge tray (watch out for some small black arms coming off the paper feeder) to the right and look down in the forward left corner of the printer. You will see a clear disk with number on it next to a black gear on the steel bar for the paper rollers.
3) Clean the clear disk with q-tips dipped in alcohol and spin the gear either with your fingernail or a set of tweezers. I went through 4 q-tips cleaning off both sides because of all the ink I picked up.
Reassemble the printer:
1) Take the time to shake or fork out the dried ink from the cleaning beds on the right side of the printer if you want, but don't get any on your rug (it stains).
2) Set the scanner assembly on top of the printer and carefully reattach the ribbon cables (remember how you marked them so you place them the same way again). Be patient with the smaller one as it is easy to kink, just work each side slowly in.
3) Press the scanner into place. Replace all four screws.
4) Reset your printer. You're good to go.
1) I was able to run the printer opened up without the scanner plugged in. It didn't even blink at not having a scanner. After it was reattached, the thing still copied beautifully.
2) There was some dust in there, but I didn't have any compressed O2 to clear it out. You might want a can of compressed air for the dust, and maybe even hit the sensor for the wheel, but the alcohol was enough for me.
Good Luck! As usual, do all this at your own risk.
on Sep 10, 2017