Question about Maytag Neptune FAV6800AW Top Load Washer

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Error code of "dc" on my TL Maytag Neptune

I have a top loading Maytag Neptune that will not finish the spin cycle and the display is showing an error code of "dc". I don't know what to do!

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If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.


Rich


Posted on Oct 06, 2009

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2 Answers

Maytag neptune top load washer will not spin out with small loads, large loads are fine. I get the DC error at about 10 mins left in spin cycle. No amount of shifting load will solve problem


This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s

Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune FAV6800AW Top Load Washer: My Neptune washer is showing error code dc..Once i...


See this post Clutch Fix if you want to DIY I will help you.
Post back if you have questions……..Rich

May 18, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


mgissy


What is your machine model number? Is it a FAV6800A or FAV9800A TL?


If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode



Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.


Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune TL, stops at the 11 minutes to end and will not go past, I have to shut off, hit spin cycle to finish load


Hello krabby64

Is your FAV6800AW or FAV9800AW failing with error codes dc or UC or both to the Console display? If you are I believe you are experiencing a clutch malfunction with your machine. Take a look at this post and see if your problem is similar.  

If you have error codes to the display when the machine fails in the last 11 minutes (I believe start od spin cycle) can you let us know what those error codes are?


Oct 19, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Neptune TL FAV9800AWW that will not finish the spin cycle. Says it's a circuit or something but all that is fine. Still will not empty with or without clothes.


Are you taking dc or UC errors to the display in spin cycle?

""Says it's a circuit or something but all that is fine."" Who made this assement?

""Still will not empty with or without clothes."" So I understand do you mean that you take no error codes to the display for this issue.?

The FAV9800AW has a different type of display then the FAV6800AW the machine I own. With limited.... no info on error codes I feel you are failing in spin cycle with either a "dc" error or a "UC" error. If so post back and we will go from there. Take a look at this owners issue and see if it similar to your issue.

Take a look through the Service Manual and see if this helps you identify error code types.

If you have water in the tube I can help you get into Service Mode and pump out the water. That will also let us know if the drain pump has failed.

Rich

Aug 11, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Neptune won't advance from Rinse to SPIN


If the clutch fails the first thing noticed is a UC or DC error displayed and there is no drain or spin.

If you are seeing the above error and having a problem with spin and drain then the most likely cause of this is the clutch. The clutch fails to lock down the spinners and the basket is unable to go into spin and without a 90 RPM there is no drain.

Replace the clutch.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question(@#$^

Aug 01, 2008 | Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Maytag neptune tl washer


A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

Apr 26, 2008 | Maytag Neptune FAV6800AW Top Load Washer

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