BRUSHES ARE NOT TURNING EVEN THOUGH THE BELT IS ON

I expect the brushes/bar are removable. the man manufacturers can come up with some realyy ingenious ways of putting thier machines together!

Remove the belt and check if you can turn the brushes by hand. They may be jammed up with something in which case remove unscrew clean and reassemble.
If the brushes are turning but the belt isn't report back.

The belt can develop a worn spot. It will be intact but not spin. Replace the belt and make and remove any hair or other garbage from around the ends of the brush bar.

Yes, the brushes (beater bar) should revolve. Even though the brush is spinning, you probably need to replace the belt because it is stretched. It is probably slipping on the beater bar..

Jim

Remove the brushes and check the end bearings for free turning. Clean away all wound-up thread, string and hair that might block free turning. The belt may have stretched to the point that it wont drive the brushes or it may be slick from soap residue.

If your brushes are rotated by a black rubber belt, chances are that they belt has stretched out or has been worn and you need to replace that belt, also , check and remove any black rubber residue from the brushes and where the belt loops around. Also check for obstructions thru the hoses restricting air flow.

Belt might be stretched out.. Take it to a local authorized shop and get it looked at.

Look for something wedged between the belt and the turning components. The smallest thing can cause a lock down. Make sure hair is not wrapped around rollers causing it to tighten up at bearing sufaces.

All you need for your item is the belt.dissassemble the unit and you will se the track where the belt was, or even the old ne snapped an trapped somewhere inside. brush assembly purchase will not solve this.

update me about your progress.

Good luck

Take the brushroll out and see if it turns freely just by holding the end. Also make sure that the belt isn't stretched out. Also, before putting the head on the vac, you have to pick the belt up on the "finger" that's in the head. You can verify this by looking into the circle that's cut out of the metal. When the head is affixed to the vac, then turn the belt lifter back around to the proper position and all should be well. If you still need help, you may call us at 1-866-509-1952. Thanks