SHUTS DOWN Fax machine shuts down after recieving fax and printing one page. Can not turn it back on using the on/off button, have to unplug it and plug it back in before it would turn on. It also does this if copying as well.

Please try to do the following steps

1 From the control panel, press Fax.
2 Press Menu.
3 Press up or down button repeatedly until REPORTS is selected.
4 Press the check button
5 Press up or down repeatedly until Fax Call log or Fax Job log is selected.
6 Press the check button to submit

For further assistance, please contact Lexmark Technical Support.

THE PROBLEM IS NOT YOUR FAX. THEY MAY NEED A LONG
DISTANCE ACESS CODE.

1. Your issue is possibly due to an un-sent message in the queue of the fax spool
a. unplug the fax and wait 30 second then plug it back in the AC socket.
2. check the display window to see if you can fax
3. Select the fax button punch in your fax number if you hear dialing then the fax is sending. Wait for a fax response.
Repeat steps 2 and 3 if not sending.
If this is a multifuncitoning device clear all printing on the PC and try fax again.

unplug machine hold down the stop/exit key. plug back in (hold down stop key for 5 seconds)

unplug machine hold down the stop/exit button plugin macine while holding button down for about 5 seconds

Press the on/off button, do not hold down. Pressing on/off button enables or disables <auto print> feature. Holding on/off button for several seconds shuts machine down.

I had the same "Full Memory" problem & called Sharp. You need to unplug the fax, then hold (press down) on both the "Start/Memory" & the "Stop" buttons at the same time. While holding them down, plug the fax back in. After it's plugged in, you may need to press the start button again. That should clear it.

Sometimes turning it off and on again fixes it. However, we started having a problem where it would print out one page after you powered it back on again and then give the "incorrect paper size" message. I've found that by either holding down the green button or repeatedly pressing it while it powers back on (and held until the first page prints) fixes the problem.

I have seen the print cartridge not being seeted cause this problem.

1. Open the front cover by pulling the cover release buttons toward you, and raising the cover.
   
   Slightly lift up on the Laser Printer Cartridge and then pull it toward you, but do not remove it.
   
   WARNING: The Fuser is hot! Use caution when you are working in this area. To prevent damage to the cartridge, do not expose it to light for more than a few minute.
   
   CAUTION: Do not touch the green Photoreceptor Drum. Scratches or smudges on the Photoreceptor will result in poor copy quality and may shorten the life of the cartridge.
   
   
2. Slide the cartridge back down along the slots until it clicks into place.
   
   
3. Close the Front Cover.
   Then Unplug an replug in the machine.
   

HI Shelia. THere is a button marked as "function" on your fax machine and got to "set up". Press that and select the "print out" group. When you get in there you will see "reports"... select that and it will let you get into your reports mode. Make sure you have transmission turned off. You can set it up to print out every 50 faxes...that seems to work best for most people. You may have to dig around in those menus...but its in there. I just don't have one sitting in front of my right now. If you still can't find it, email me back and I will look monday when I am back at the shop.