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Our Brother Intellifax 2900 says "printing" on the display, but it is not printing. I changed the toner and drum, powered the machine down, then back up, checked the settings, and nothing gets rid of the fictional "printing" message. The machine was in the midst of printing an incoming fax of about 15 pages when this occurred.
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Open the front cover.Pull out the drum and cartridge unit.Unlock the toner from the drum with the blue clip.Take the new drum remove all the pacaging material insert the toner in the new drum.Replace the drum and toner unit back in the machine.While the cover is open,press the clear button.The machine will display "Replace drum yes or no" Select Yes.Close the front cover.
To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.
You may have your machine set to print in "toner save" mode. Check your machine settings by printing a list. Also, some generic toner cartridges have too much polymer in the mix and will print light copies. If you change back to OEM toner, you may have to change the drum too, as the extra polymer stays in the drum unit and weakens the mix.
Probably caused by the toner cart. Only use genuine new Brother brand supplies. Remans fail quite often with Brother machines. Possibly bad gears on fuser drive. But with the poor print quality, I suspect it is the toner.
One of the most common causes of black lines on the 2800/2900's is the drum charge wire being contaminated. Remove the drum/toner unit from the machine, and look for a bluish/purple "slider thingy" on the unit. This can be slid back and forth from side to side of the print cartridge (on the 2800's it's on the underside of the unit... I'm not sure where it is on the 2900), and will clean the charge wire that causes a lot of black lines on the prints. Slide it back and forth 4 or 5 or 7 times or so, and then try printing something after your done. See if that helps.
Hi, have you changed the drum anytime soon? If so did you clear the message before installing the new drum? The only other option would be to try a diffrent toner. There is not toner reset counter like there is for the drum! So I would reset the drum counter and see what happens. Good Luck
Unfortunately your drum unit is shot. The mechanism that cleans excess toner from the drum surface is worn out or has developed a problem. The materials needed to repair are generally not available. If this is happening then the surface of the drum is probably near the end of its usable life anyway. Save yourself a lot of grief and aggravation. Bite the bullet and buy a new drum unit. Office Depot, Staples, etc. usually offer them at about $105.
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