I think I have seen this problem, but can't find it now. Icemaker was stuck, (for a side by side RS2533SW) and after taking everything apart, the ice maker works but ice does not work very often. When I press the reset button, it works fine, but I have to keep pressing the reset button to get the ice to dump. I found a link on the web that said that there is a reset and timing program that you can do from the front panel (where the ice and water dispenser is), but I can't find that info anywhere. The Samsung people also did not find the info. The mechanism all seems to work, it seems to be a programming program. Help
Try removing the ice bin.press the power cool and fridge button for 12 seconds to get the option mode.use the fridge button and set the option to 3.replace the ice bin then wait for over 12 hours before pressing the ice dispensor.
good luck.
You may need more water pressure. The kits that come with the fridg doesn't make a big enough hole. Go to your local appliance store and ask for a tap that has to be drilled. Place this on your water line, turn off water, drill whole, hook up line and turn water back on.
Could possibly be a temperature sensor, but most likely the heating coil that heats the ice receptacles is burned out. The ice maker needs this heater to momentarily heat the walls of the ice receptacles so that the ice will easily come out of them.
Sorry, but this usually means a new ice maker. They're pretty easy to install and really don't cost that much (less than $150).
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