Question about Samsung RF265AA Bottom Freezer French Door Refrigerator

2 Answers

Samsung refrigerator has a 33e code flashing

Power outage when power came back on 33e code came up flashing still on

Posted by Anthony paul on

  • 6 more comments 
  • Raylin Sutter
    Raylin Sutter Aug 17, 2015

    The next time this happens try pressing the power freeze and power cool buttons together for various time lengths. If this doesn't work, you should call up a commercial refrigeration service for either advice or help fixing it. I do that on occasion when I don't know what to do and everything usually turns out good for me.

  • Anonymous Sep 21, 2017

    I have the RFG298HDRS. I was able to reset the 33 E code by pressing and holding the Energy Saver (top left) and the Lighting (top right) buttons together for approximately 8-10 seconds.

  • Anonymous Mar 03, 2018

    Thanks Anonymous, it worked for me.

  • armando tejeda
    armando tejeda Apr 01, 2018

    Raylin Sutter, thanks so much. It worked!!! Hurray!!

  • Mohamed Israel
    Mohamed Israel Jun 21, 2018

    MSIhappily it worked for me

  • Tina Morris Jan 09, 2019

    It worked! Thanks a bunch!!

  • Tom Davis
    Tom Davis Jan 21, 2019

    How about a 33 c, tried to reset seems not to work

  • Anonymous Jun 20, 2019

    WORKS! - pressing and holding the Energy Saver (top left) and the Lighting (top right) buttons together for approximately 8-10 seconds.



2 Answers

Bill Myers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 251 Answers

That sounds like a power glitch. Try pressing and holding the power freeze and power cool buttons at the same time for about 8 to 13 seconds and see if it clears.

If that doesn't do it, let me know and I'll dig up the Fast Track on it.

Posted on Nov 02, 2014

  • 8 more comments 
  • Mart
    Mart Apr 24, 2017

    I called Samsung and they said to shut down the fridge for a minute. If that didn't work to call a technician to clear the error code and display. I tried your fix to press the power freeze and power cool buttons at the same time for 8-13 seconds and it worked! Thanks very much!

  • Carlos Rodriguez
    Carlos Rodriguez Jan 31, 2018

    It worked on mine thanks

  • Ronald Grace
    Ronald Grace Mar 25, 2018

    It worked cool but iwill it still make ice with the filter light on?

  • Denise Steenstra
    Denise Steenstra Apr 01, 2018

    Thank you, it worked

  • Don OConnor
    Don OConnor Jun 09, 2018

    Great answer,

  • Tina Morris Jan 09, 2019

    Thanks it worked!!

  • Yaneth Sanchez
    Yaneth Sanchez Feb 04, 2019

    Thank you!

  • Michael G
    Michael G Jul 14, 2019

    Thanks! This helped.

    JORGE MORALES Aug 21, 2019


  • Dorian J Sherman
    Dorian J Sherman Sep 02, 2019

    That worked for me Thanks



Michael LeCroy

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    Visited the website for 10 consecutive days.

  • Expert
  • 164 Answers

No. U hold energy saver and lighting

Posted on Jul 25, 2018

  • 7 more comments 
  • Michael LeCroy Jul 25, 2018

    I'm a certified Samsung technician. It's just a power failure

  • Michael LeCroy Jul 25, 2018

    No. U hold energy saver and lighting

  • Mia Clark Aug 04, 2018

    Actually this is right. I tried it and it worked. Thank you.

  • Michael LeCroy Aug 04, 2018

    No problem. Glad I could help.

  • Patrick Greer
    Patrick Greer Nov 12, 2018

    This is correct and has worked for me on 3 separate occasions

  • Jody Whitman
    Jody Whitman Jul 16, 2019

    Help. Mine still blinks what else could be done.

  • Jody Whitman
    Jody Whitman Jul 16, 2019

    This refrigerators suck

  • Shawn Badgley Nov 25, 2019

    Has anyone ever had a 33c code

    RON MYERS May 18, 2020

    I did today



2 Related Answers



  • 3740 Answers

SOURCE: After power outage, our Samsung

If the power outtage was less than 10 minutes unplug the unit for 20 minutes. Then attempt to restart the unit. If you have a display and nothing happens press power cool and power freeze for 8 seconds then use the up arrow to cycle through until you get to the final test and it should restart. If you still have the problem after doing the above, respond without rating the post and I wll help you. RS2556 Service manual is publication number SAM0097.pdf and can be found here: Any future response I would provide is sourced from this manual.


Posted on Jun 12, 2011

Les England

  • 1 Answer

SOURCE: I have a Samsung Refrigerator Model#

On a Samsung Refrigerator model #RF260BEAEBC French Door, press and hold both "Power Freeze" and "Power Cool" buttons simultaneously until chimes sound. This will reset the flashing 13 E code.

Posted on Aug 27, 2012

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Whats the code for Chunghop RM-33E for Sony?

The applicable code would be in your Chunghop RM-33E remote control, if it is compatible.

Jan 30, 2018 | Televison & Video

1 Answer

Samsung rt323ted has 33. E flashing on door after power outage and I forgot how to get rid of it. Can you help?

Samsung refrigerator giving error code 33E means the water fill tube heater for the ice maker is loose or faulty.
Pull the ice maker out and check it.

Jan 03, 2017 | Samsung Refrigerators

1 Answer

I have a Samsung refrigerator model RF323TEDBSR that after power outage is flashing 33 E. I have tried unplugging and replugging & pressing power freeze & power cool at same time, still

The 33E error can indicate a problem with the ice maker water fill tube heater. (This makes sure that ice doesn't form and cause the fill tube to break.) To attempt to reset the error, press and hold the Energy Saver and Lighting keys on the touch pad for 8+ seconds. These are the top buttons on each side of the temperature display.

If that reset doesn't help, you need to replace the left door. That is available here: . It's part 1.

I hope this helps.

Cindy Wells

Aug 21, 2016 | Samsung Refrigerators

1 Answer

Have a samsung refrigerator model rfg298hdbp/xaa that is flashing 33e

The heater on your ice fill tube is not working it needs to be replaced

Feb 15, 2015 | Samsung Refrigerators

2 Answers


I was looking for a reset of 33e on a samsung RFG298HDRS, no luck all the advice didn't work for me I tried them all and then started my own combinations, holding down energy saver and lighting button for about 10 seconds worked the error code went a way and the refrigerator panel started working again.. I hope this will help someone.

Sep 13, 2014 | Samsung RS267TDWP Side by Side...

2 Answers

I need a 3 digit code of promac tv for universal remote control RM-33E*

Check 027,058,029,048. If you wish to get more three digit setup codes, check this link.

Feb 18, 2013 | Televison & Video

1 Answer

08,045.43:5458 power outage happened, when power

This error indicates that the paper path motor stalled. Clear the paper jam, power off the printer for 30 seconds and then turn it back on.

Here's how to clear a paper jam from Xerox website, depending on the location of the paper jam:

Feb 19, 2011 | Xerox Phaser 8560MFP Laser Printer

1 Answer

Power outage and freezer is now flashing "e" on display

look on the inside of the toe kick at front bottom or just inside front bottom and you will find a tech sheet that will give you error codes.

Jul 26, 2009 | Kenmore Freezer 20.3 cu. ft. Frost Free...

2 Answers

Just had a power outage, dishwasher is dead

althought e breakers apear to be on physcally turning them off and then back on especcially after power flashes(the breaker might of partially tripped, and needs to be reset(possible)

Mar 16, 2008 | Frigidaire PLDB998A Built-in Dishwasher

Not finding what you are looking for?
Samsung RF265AA Bottom Freezer French Door Refrigerator Logo

21,819 people viewed this question

Ask a Question

Usually answered in minutes!

Top Samsung Refrigerators Experts

John Tripp
John Tripp

Level 3 Expert

4656 Answers


Level 3 Expert

2239 Answers

Cindy Wells

Level 3 Expert

6120 Answers

Are you a Samsung Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides