Question about Xerox PHASER 8550 COLOR Printer

5 Answers

Bad streaking on print xerox 8550 phaser tried the troubleshooting feature/eliminate light stripes with no luck

Posted by on

5 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 17 Answers

The best way to tell if your problem is clogged jets, or bad maintenance kit, or something blocking jets. Is to look at light stripes test, and see if missing jets are all in a straight row or all over the place. If the missing jets number less that 10 you can use jet substitution to avoid the streaks. If you are using Media Sciences or some other after market ink, check that most of your problems are not in the cyan area. Media Sciences produced a bad batch of cyan which clogged the jets pretty bad. The good news is that if their ink caused the problem they will pay for some one to come out and replace your printhead. If you LST (Light stripes test) has a smear the entire vertical lenght of the page. You have either a bad maintenance kit, or a piece of paper, lable etc..rubbing against the drum while printing

Posted on Jul 19, 2009

Testimonial: "Thanks. I do believe that the printhead needs to be replaced. Also use Media Sciences and it is cyan that is the problem. I will let them know."

  • LuanKruger Aug 21, 2009

    Run the LST (Light Stripes Test) You get to this test by doing the following.

    A. From main display go to "Trouble Shooting"
    B. "Print Quality Problems"
    C. "Light Stripes Test Basic"

    If you have only a few missing jets use jet substitution to correct. If you have over 20 missing jets the printhead will need to be replaced.

    Are using Generic Ink?

    If you are using "Media Sciences" ink they are replacing printheads on machines that thier ink caused problems with. Usually the CYAN was the color that had a lot of clogged jets.

    If this is the case call "Media Sciences" for a replacement.



×

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 34 Answers

Check your maintenance kit & you eliminate the probleme by enter to menu in the machine and look for a maintenance mode and activite the elimination This customer-initiated cleaning procedure is selected by choosing Remove
Print Smears on the Control Panel’s Print Quality Problems menu. This
procedure cleans ink out of the Preheater that may have been deposited
there. Heavier-weight, high-grade quality paper works best for this procedure.
Ink can also be deposited if a jammed print, with ink on it, was pulled
backwards through the Preheater.
In the Preheater cleaning cycle, these events take place:
1. The customer selects the Remove Print Smears menu item.
2. The printer overheats the Preheater to about 110o C, softening ink
trapped inside the Preheater. Ordinarily the Preheater runs at
temperatures of between 60o C and 70o C.
3. The printer picks and passes approximately 12-24 sheets of paper
through the print path. The first few sheets absorb and remove ink from
the Preheater. The printer continues to pass sheets of paper though to
cool the Preheater until normal operating temperature is reached. If
duplex capability is enabled, 5 sheets of paper go through the simplex
path and up to 20 sheets go through the duplex path.
4. The printer returns to the Print Quality Problems menu.
Because of the higher paper temperatures involved, this function can clean
the Drum of ink deposits caused by a contaminated blade on the Drum
Maintenance Ki

Posted on Sep 16, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 141 Answers

Have you nailed down jets that are plugged? If so, the advanced printhead cleaning process helps you to target specific jets. Also, if you manally printed duplex without telling the printer to go into 2nd side mode, you probably melted ink inside the preheater assembly. Run "Remove Print Smears" to clean this out.

Posted on Aug 04, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Expert
  • 53 Answers

You can try the "Eliminate Light Stripes" routine several times, but if that doesn't help, you may have a clogged print head. If you're reasonably handy, you may be able to replace it yourself. Contact DocJams.com for parts and directions; tell 'em MaverickSolutions.biz sent you - we get all of our Phaser parts from him. His prices are reasonable and his suupport is top-notch.

Posted on Jul 21, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Xerox Expert
  • 393 Answers

Have you tried Jet substitution? sounds like a bad cleaning blade or you need a new print head -Carl

Posted on Jun 22, 2009

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 18 Answers

SOURCE: Xerox phaser 7760 streaking

to fined out what the problem could be you need to open a word doc and sent a blank page to the printer. from this it will show where the problem is in the printer
if u still get streaking it couls be a faulty toner and it may not be the cyan toner either. i would give the fuser unit in the printer a check. if there marks on tthis unit i can cause this problem as well

Posted on Nov 23, 2007

  • 2072 Answers

SOURCE: xerox phaser 8550 error :

That is a wiper or media gearbox fault.
The wiper may not be moving up and down wiping the print head properly or the media gear box may be mistimed.

Posted on Jul 06, 2008

  • 2072 Answers

SOURCE: Xerox Phaser 8400N Printing Stripes

When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..

Posted on Jul 08, 2008

  • 2072 Answers

SOURCE: xerox phaser 8550 get error

That is a print head tilt or axis failure.
There are 2 problems that cause that 95 percent of the time.
1 is a stainless steel pivot block on the left side frame that gets filled with overflow ink. Needs cleaned.
2. The print head wiper blade is stuck to the print head due to shuting it down improperly or a power failure.

Posted on Aug 20, 2008

  • 9 Answers

SOURCE: xerox phaser 8550 - no

Just got mine replaced by calling 877-571-7765. (There's something about a phone support charge on their main support line that this number seems to avoid.) Apparently, each printer is "entitled" to one replacement control panel module.

Posted on Jun 30, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to solve streaks in printout


If you have tried running the "eliminate light stripes" process in the troubleshoot print quality without success, you may want to look at the print quality sheet and do "jet substitution" on the ink nozzle numbers that aren't printing out. That will slightly slow down the printing, but will eliminate white streaks down your prints.

May 04, 2014 | Xerox Office Equipment & Supplies

1 Answer

Slightly light streaks, not stripes.


On the screen you need to scroll to troubleshooting and then to eliminate light stripes, and eliminate smears. Run those a couple of times each.
Then check the maintenance kit.

Dec 19, 2009 | Xerox Phaser 8560DN Laser Printer

1 Answer

Dull srtipe over almost the middle of medium 3 to 4 mm wide


In the menu under troubleshooting there is a selection called Eliminate Light Streaks. Run it a couple of times that should take care of that, It will blow out the blocked jets.

Mar 19, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox 8550 Printer Magenta ink not working.


You need to run the eliminate light stripes. it should be in the menu, under troubleshooting, print quality issues. you can run this up to 3 times. you want the run the basic light stripes, not the advanced. If after 3 times running this, you are still missing jets, your printhead is bad. If you are using aftermarket ink, media sciences might cover the repair, if not, the printhead costs as much as a new machine. about $650+labor.

Mar 16, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Pages printing blank


Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

Dec 20, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8560 magenta ink not transfering to paper


Hi jbasset285: Your printhead may be bad do to third party ink.
Try these steps first.
Diagnosing Print-Quality Problems
The Troubleshooting Print-Quality Page provides a good overview of the most
common print quality problems. To print the Troubleshooting Print-Quality Page,
follow these steps:
1. From the Control Panel, scroll to Troubleshooting, then press OK.
2. Scroll to Print Quality Problems, then press OK.
3. Scroll to Troubleshooting Print Quality Page, then press OK.
The Troubleshooting Print Quality Page includes instructions for printing the
Eliminate Light Stripes test print. These instructions are also provided on the next
page of this manual. The Eliminate Light Stripes test print indicates individual weak
or missing jets or an obstruction in the imaging path that affects a vertical band down
the entire page. Also, you may see color variation from jet to jet on the Eliminate
Light Stripes test print. Some variation is normal, occasionally occurs, and usually
self-corrects within a few printed pages. If a print-quality problem is not resolved
with the information provided in the Diagnosing Print-Quality

Nov 26, 2008 | Xerox Phaser 8560DN Laser Printer

1 Answer

Pinstripes in image after print (phaser 8560)


Appropriate cleaning procedures, as listed in the following tables, should be
performed when specific print-quality or paper transport problems occur.
All cleaning procedures are detailed in the printer’s Phaser 8400 Reference Guide or
the Phaser 8500/8550 User’s Guide.
Light Stripes or Missing Colors
Problem type Solution
Missing or light-colored
stripes on prints.
Select the automated procedure Eliminate Light Stripes from
the Control Panel.
Ink Smears, Oil Spots, or Random Ink Streaks
Problem type Solution
Ink smears on the front,
back, or edges of a page.
Select the automated procedure Remove Print Smears from
the Control Panel.
Check the maintenance kit for ink and paper-dust build-up on
the wiper blade.
Oil (drum fluid) on top edge
of print.
Select the automated procedure Remove Print Smears from
the Control Panel.

Hope this helps
pdouglasss

Nov 24, 2008 | Xerox Phaser 8560DN Laser Printer

1 Answer

Dark streaks


Hi,


You need to remove the maintanence kit and clean the wiper blades there and where the paper comes out of the machine at the top. See below and check when your maintenance kit runs out and how to replace it!



http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(947)

http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=389,E=0000000001343282793,K=7185,Sxi=9,Case=obj(1031)

Nov 03, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

I have a phaser 8400 banding problem. Actually reverse banding. It is ligher ink vertically along left margin and an inch from right margin. Is this a drum problem? It notes I am low on ink and have only...


nope its not a drum problem, That drum never goes bad. You are having a problem with some blocked jets in the print head.
You can scroll through your menu to troubleshooting and there are cleaning modes to eliminate light stripes and to eliminate smears.
Run the eliminate light stripes maybe 2 or 3 times. If that doesn't work, then try the jet substitution mode.
That is better described at Xerox.com, click support, then enter phaser 8400 in the search box, click support again and then enter
"jet" in that search and follow the directions.
If those do not work then your print head is most likely bad. Thats more likely if you have used non xerox ink sticks.Being low on ink should only give you a message that its low.

Aug 25, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400N Printing Stripes


When you go into the eliminate light stripes there is also a mode called Jet Substitution. You can sometimes bypass the bad jets.
If that does not work then the print head will most likely need to be replaced.
You can replace the printer for less than the cost of a print head normally..

Jul 08, 2008 | Xerox Phaser 8400 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

1,647 people viewed this question

Ask a Question

Usually answered in minutes!

Top Xerox Office Equipment & Supplies Experts

Whit
Whit

Level 1 Expert

185 Answers

Xeroxrep

Level 1 Expert

33 Answers

Philip Hughes

Level 2 Expert

68 Answers

Are you a Xerox Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...