Question about Xerox Phaser 6125 Laser Printer

1 Answer

Laser Error Error message 061-370 for Xerox Phaser 6125

My printer show Laser Error message not corrected by the troubleshooter's advice (turn off, wait 10 sec than turn on)

Posted by jfriedman on

  • fastprint_it Mar 26, 2009

    Laser error 061-370, can I solve this problem ?

  • nigelbs Apr 06, 2009

    I too have this problem which has appeared today on my Phaser 6125. I've turned the printer off, waited the instructed 10 seconds, and turned it back on again. everytime I do it, it prints the Printer Settings sheet quite happily, and then lapses into the same Laser Error 061-370 message and stops working.

    So far I've found Xerox and their website most unhelpful.

    Any one got any ideas?

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1 Answer

Andy Brasfield

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  • Contributor
  • 25 Answers

From the service manual:

Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Laser Unit for correct
installation.
Is the Laser Unit correctly installed?
Go to step 3. Reinstall the
Laser Unit. Go
to step 2.
2 Cycle the power.
Does the error still occur?
Go to step 3. Complete.
3 Check the wiring harness connectors
P/J40, P/J41, P/J411, and P/J412
between the MCU Board and the Laser
Unit.
Are the connectors securely
connected?
Go to step 5 Reconnect the
connectors. Go
to step 4.
4 Cycle the power.
Does the error still occur?
Go to step 5. Complete.
5 Replace the Laser Unit (page 8-31).
Does the error still occur?
Replace the
MCU Board
(page 8-59).
Complete.

Posted on Apr 07, 2009

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