To fined out what the problem could be you need to open a word doc and sent a blank page to the printer. from this it will show where the problem is in the printer
if u still get streaking it couls be a faulty toner and it may not be the cyan toner either. i would give the fuser unit in the printer a check. if there marks on tthis unit i can cause this problem as well
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When you have a sensor failure, you need to replace the black ATC sensor and recalibrate it. Another reason for sensor failure is you are not getting toner moved down to mix with the developer...the toner tube/auger spring could be clogged up or not functioning.
Also if you changed the developer housing when you changed the developer, you need to change the value to the new sensor # that comes with the housing.
There is a snippet on the Xerox website to solve
imaging unit recognition problems, link below.
Usually this problem only occurs if the NVRAM has been reset or the engine
board has been replaced without backing up the NVRAM.
You can download the snippet to your printer through Centreware or by
downloading the 'File Downloader' utility from the same page above.
Hope this helps.
The black image unit of your machine should be replaced soon. It is a maintenance item and is very easy to change. They cost about $350 new, but you can buy one much cheaper rebuilt. Here is a video I made to help explain what it is you need to change and how to do it. Good luck
www.support.xerox.com -phaser 7400- support -fault code-941 says cyan or magenta toner failure, but the solution says to
1. remove & reinsert the cyan or magenta imaging units.
2. replace imaging units .
check out the site to see if helpful
You have replaced the toner cartridge but you still have to replace the imaging unit which is the drom that the toner cartridge attaches to.
Toner Cartridge OK, Low, Empty When 15,000
(high-capacity cartridge) or
cartridge) pages are
printed (5% print density).
Imaging Units At/Near end-of-life When 30,000 pages are
printed out or when the
pixel counts are
A fuse in the new
imaging unit will blow
resetting the counter.
Verify color calibration. Clean lenses.
Xerox Part Numbers
Standard Capacity Yellow 016-1975-00
Standard Capacity Magenta 016-1974-00
‘ Standard Capacity Cyan 016-1973-00
Standard Capacity Black 016-1976-00
High Capacity Yellow 016-1979-00
High Capacity Magenta 016-1978-00
High Capacity Cyan 016-1977-00
High Capacity Black 016-1980-00
Hope this helps