Canon MultiPASS C555 InkJet Printer Logo
Posted on Oct 19, 2007
Answered by a Fixya Expert

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Will not Print Text

Using Win XP - Got the right driver, checked the print head, changed the cartridges, reinstalled the driver, cleaned the nozzels, cleaned the print head 5 times, ONLY PRINTS A COLORED OR DARK BAND FOR ANYTHING -NO Text - PLEASE HELP!  :)

  • 2 more comments 
  • Leo Pitts Oct 21, 2007

    Many Many Thanks!

  • Dwayne1 Jan 07, 2008

    Have Canon MultiPASS C555 using XP, I received a CD from Canon that still causes same errors causing no text printing but will scan picture on right half of paper.

  • Sandance Jan 26, 2008

    I installed brand new ink cartridges (not refurbished). When I print documents, the "shape" of the document is printed, but instead of words, there are lines, black and colored, instead of text. They are fairly faint as well. Also, it will not print an alignment page. Scanning is okay. Copying produces nothing at all, it goes through the motion, but nothing comes out on paper.

  • Anonymous Feb 15, 2008





    need to down load drivers computer saying need drivers so how cani down load the drivers for mutlipass c555 thank you

    sandra



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1 Answer

Soulvisitor

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  • Canon Master 1,113 Answers
  • Posted on Oct 21, 2007
Soulvisitor
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Joined: Oct 12, 2007
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Replace print Head/s with new, oand check cost against new printer with warranty and gen new inks probally more economical. Welcome to our Disposable world!!

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Print job disappearing and not printing

1. Check for a paper jam. Paper jams occur when one or more sheets of paper become stuck in the feeding or printing mechanism. Gently remove any jammed paper and reset the printer.
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3. Check for a clogged print head. If you know you have ink, the print head might be clogged. Navigate to "Control Panel > Printer > Right Click > Properties > Maintenance > Clean Cartridges" to attempt to clean the print head.
4. Reinstall printer drivers and software. If none of the above helps, try uninstalling and reinstalling the printer and software to correct possible software bugs, errors or conflicts.
Canon-Specific Issues
5. Check printer drivers. Navigate to "Control Panel > Printers > Right Click > Properties > Update Driver" to check for a new driver for your printer. You can also find drivers and software on the Canon Support site (see Resources).
6. Resolve the Waste Ink Error. Press menu on the printer and press scan/copy to enter service more. Press the right arrow to access "NVRAM." Set ABS-M level to 0. Set ABS-P level to 0. Press "Stop" to exit.
7. Resolve Wrong Cartridge Message. Turn off the printer and unplug the power cord. Remove the cartridges and the print head. Clean the print head in lukewarm water. Set it aside to dry. Clean the contacts gently with an eraser and wipe with a tissue. Reinstall the print head and reinsert the cartridges. Run a cartridge alignment.
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Right click on your printer, click Printing Preferences, click Maintenance, click Nozzle Check.
If the Nozzle Check pattern isn't complete, do a Head Cleaning and print the Nozzle Check pattern again.
You can do the Head Cleaning cycle 3 times, and make sure to print the Nozzle Check after each Head Cleaning cycle to see if there are any improvements.
You can also reinstall the inks by clicking Ink Cartridge Replacement and following the instructions.
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I replaced the printhead back in january, but did not use the printer. it has been packed up until now. i replaced the ink cartridges and put in the new print head. but cannot see the text or anything...

It is not clear which print head you changed. some time the printer, if it has 2 different print head, for black and color, you may have to try changing the black print head.
But before doing all that , make sure that the ink cartridges are full.
print an alignment page and then try to make a standalone copy.

clean the ink cartridge with lint free cloth. Also check the preview of the text before printing.

You may also try to do a complete uninstall and then reinstall of the printer driver.
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You need drivers for win 7 only for the two printers you have .some of the mfg, have not got all the bugs out as yet. Im in the same boat .had to get a new model so i could print. Check windows web. site for driver 7up dates.hope this helps
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You need to do the print head cleaning. The steps are listed below.

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If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.

1. Press the <Menu> button on the printers operation panel.

2. Press the left [<] or right [>] arrow buttons to select [MAINTENANCE].

3. Press the <Set> button.

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You RINSED the printhead???

I wouldn't do that again.

Try taking a damp cloth and dabbing it against the printhead nozzels until you get lines forming on the rage from the ink (the nozzels you're having trouble with specifically).

Erice
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If the ink is too low the head cleaning won't work. Also, I have had to do the cleaning functions several times for it to work. Will it print a test page? Look in to reinstalling a print driver.
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