Question about Nikon Office Equipment & Supplies

2 Answers

After working correctly for several Weeks the Scanner will not scan on my 2 Computers using Windows or Vista but will scan on other peoples computers

Posted by on

  • 1 more comment 
  • glewis73 May 23, 2009

    My Scanner is a Nikon Coolscan V ED
    Desktop Using Windows XP, & Laptop Using Vista.

    Even though the Scanner is Listed in the Programs ,it is not listed in Imaging Devices
    Regards Geoff.

  • glewis73 Jun 02, 2009

    The computers are not connected The computers are connected one at a time I have tried other USB ports
    with nil success.

  • glewis73 Jun 07, 2009

    After doing all you suggest the scanner still does not scan ( The message on the computer is Nikon Scan has found a problem and will close down)


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,923 Answers

How's your setup for the scanner and two computers? Are you using a hub to connect the 2 computers at the same time to one scanner? Or are you connecting the computers one at a time?

You need to perform some troubleshooting for your two computers. Please follow the steps below:

1. Connect the scanner to your Windows XP computer.
2. Uninstall/reinstall the driver.
3. Make sure that the scanner's status is ready.
4. Try to scan.

If same problem persist, try connecting the scaner into different USB port of your computer.

Have a great day!

Posted on May 23, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,917 Answers


So, you tried to reinstall the drivers ?

Can you see the scanner in Device Manager? Click on Start, right click on My Computer, then choose Properties... . Click on the Hardware tab, then click on Device Manager. Look for any ?'s or !'s that you see. Or, check for the scanner under Imaging Devices. Do you at least see the scanner device? If you do, then you've at least narrowed it down to perhaps an application issue.

What error messages do you get when you try to scan?


Posted on May 21, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Scan problem,try starting scan from the computer.refer to documentation for details. what can i do?

Hi, I'm not good with computers either. Well, if you have a Windows Vista, then I suggest you do these steps because that's how I scan my pictures and art into my computer.

1. Open Windows Photo Gallery.

2. Click File, and then click Import from Camera or Scanner.

3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.

If you still can't do it, I'm sorry.,Good luck though

Nov 08, 2010 | HP PHOTOSMART PLUS B209A All-In-One...

2 Answers

No driver for Canoscan FB 630U Vista 64 bit

Unfortunately, it doesn't look like Canon supports this scanner under Vista. Check if the Windows generic TWAIN scanner driver will work. The Canon software won't work. If the generic driver can be installed, then you should be able to acquire scans in Paint (File > Import from Scanner or Camera), Windows Fax and Scan (New Scan) (some versions of Vista) or Windows Photo Gallery (IIRC it works like Paint).

I hope this helps.

Cindy Wells
(Canon wants you to upgrade. I have a different scanner that isn't officially supported past XP and the generic driver works fine. Unfortunately, you can't just use the XP driver in the compatibility mode due to the lack of signed drivers that are required in the 64-bit OS)

Jun 03, 2010 | Canon CanoScan FB630U Flatbed Scanner

1 Answer

I can print from both of my computers using the

the vista is so slow.....
plz use the xp , put the paper in the scanner place , and then press in the scan key in the printer .
if it isnt work plz install the program from the given cd and then try scanning through it.

Jan 25, 2010 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

How do I scan to my computer so I can attach it to my email

You can scan to your computers using below steps and save it to your PC, after you save the files, you can attach them to your email .

Windows XP:

1. 1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Accessories.
4. Click Paint.
5. Click File and then click From Scanner or Camera.
6. Click Scan.

Windows Vista:

1. Click the Start (Windows) icon.
2. Click All Programs.
3. Click Windows Photo Gallery.
4. Click File and then click Import From Scanner or Camera.
5. Click Import.
6. Click Scan.

Sep 28, 2009 | HP Office Equipment & Supplies

3 Answers

Scanner won't work with windows vista

Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Windows Fax and Scan .
    NOTE: The Windows Fax and Scan option is available in the Business, Ultimate, and Enterprise editions of Windows Vista. If you have the Home Basic or Home Premium edition of Windows Vista, skip to Option two: Scan using Paint .
  2. Click New scan .
  3. Click File , and then click Scan .
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif ), click Programs , and then click Accessories .
  2. Click Paint .
  3. Click File , and then click From Scanner or Camera .
  4. Click Scan .

Jul 01, 2009 | HP Officejet 5610 All-In-One InkJet...

1 Answer

Computer can't communicate with scanner.

Go to START menu click on devices and printer, then locate and click on add device, and follow the instructions.
Hope this helps you

Mar 08, 2009 | Pacific Image PrimeFilm 1800u Film Scanner...

1 Answer

Trouble with Scanner

Hi Elizabeth,
Different post, same message :)
This is a common complaint.. Are you running Vista, by any chance? The all in one solution software you used in XP doesn't work fully with Vista.

But you can still scan and copy by using Windows Photo Gallery.

1. Click on files tab at the top in Window Photo Gallery.
2. Click on import from camera or scanner.
3. Highlight your scanner icon (ie HP Pro L7650) then click import.
4. New scan window will popup, now you can preview or scan using this basic looking Vista utility.

Hope that helps.

Chris (ziraffa)

Jan 08, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Connecting an older Minolta Dimage Elite film scanner to a newer computer running Windows Vista

Paul you might want to see if VueScan supports this particular scanner. It often allows older scanners to work on newer computers as it bypasses the Twain drivers.

Jun 20, 2008 | Minolta Dimage Scan Dual II Film Scanner

2 Answers


My 5400 2 scanner worked well with windows XP but will not start with my new computer WINDOWS VISTA.
ERROR message Can not find scanner, check connection
ERROR message 1 unknown error

The scanner was purchased new 1-2006

my installation dick is for Win. XP Version 1.0.1.

Dec 25, 2007 | Konica Minolta Dimage Scan Elite 5400 II...

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

67 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nikon Office Equipment & Supplies Experts


Level 2 Expert

254 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Ric Donato

Level 2 Expert

225 Answers

Are you a Nikon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides