20 Most Recent Nikon Super Coolscan 5000 ED Film Scanner Questions & Answers

I use the same scanner. I heard Nikon was working on compatibilty with windows 7. They done it for vista but 32bit only. I would recommmend using Silverfast software. They have the comp. drivers for 32 and 64 bit windows 7. But it comes with a someone hefty price. I just looked on there site and its $398.00. It is a good software but pricey.

Nikon Super... | Answered on Apr 29, 2016

If this is an elderly device there's a high likelihood that theres a hardware fault in the unit, did it ever scan properly? If it did and now malfunctions I'd look at connectivity issues so try this unit on another computer and try another USB cable, and with other USB ports.

Nikon Super... | Answered on Jan 20, 2015

You can use a standard connecting cable for a domestic appliance such as an electric kettle.
1Scan.co.uk 1Scan Photo Scanning Service

Nikon Super... | Answered on Dec 05, 2014

Good Luck, it sounds like you need to get it to Nikon for service

Nikon Super... | Answered on Apr 11, 2013

I inserted my negative holder in backwards on my Nikon 5000 35 mm scanner. Then I could get the last (5th) slide scanned. But I can not get the scanner to work on my new IMac because of no working driver. Silver Fast has no drivers for the Nikon 5000

Nikon Super... | Answered on Apr 03, 2013

You apparently updated your Mac and the update does not work with your Scan-software.Uninstall the software and remove everything that has to do with the scanner --- and reinstall the scan software.

Nikon Super... | Answered on Feb 11, 2013

this could be driver related
click start control panel administration tools computer management device manager scroll through all of your devices if you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

hope this helps you

Nikon Super... | Answered on Oct 30, 2011

Does it have this problem with all of them? Have you tried changing resolution settings? and lastly have you tried uninstalling and reinstalling the drivers? Once I have more information I can try and assist you further.
thank you,

Nikon Super... | Answered on Aug 08, 2011

Uninstall Nikon Scan.

Remove the Nikon folder from all Users on the C:/Users or Root Drive!

Open Regedit. Save the Registry file first before making changes to your desktop.

Delete the Nikon folder under HKEY_CURRENT_USER>Software


Restart computer

Reinstall Nikon Scan

Nikon Super... | Answered on Jul 16, 2011

Hello sir!

I would advise you to reinstall the software of Nikon Super Coolscan 5000 in your PC.

First of all, uninstall previous driver before installing a new one. And make sure, the scanner is disconnected from your PC before installation. You will connect the scanner via usb only when your system prompted you to connect it.

After a few years of not using it, you need first to check if the usb cable is still working good and not faulty.

You can also try other usb slot if the one you are using right now is unable to detect the scanner.

Nikon Super... | Answered on Jun 18, 2011

Looks like driver compatibility issue. You should first install the chipset driver first and then try installing nikonscan again. If you can get me the make and model of your chipset, then I can find you a driver.

Nikon Super... | Answered on Nov 09, 2010

maybe the driver is compatible with vista and not windows 7

Nikon Super... | Answered on Aug 18, 2010

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