Question about HP Color LaserJet 5500 Printer

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HP Color laserjet 5500 leaking toner

I have a customer with an HP laserjet 5500. It is leaking toner so it covers the page. It started with the cyan, after cleaning all the lasers and replacing the cyan it stopped for a few months and it now it back only this time it is the black and magenta. All of the cartridges are currently new. I cleaned all the lasers again and reseated all of the cartridges and it has stopped. I have seen that it is possibly the dc controller but just want to check if anyone else has seen this problem. We have also replaced the color registration assembly.

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Make sure your using OEM toners. My best guess would be DC controller or high voltage board.

Posted on May 25, 2009

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2 Answers

My boss want to replace the black ink cartridge for one that prints color. Can this be done with the HP 12-a cartridges? HP Laser jet 1022


Unfortunately laser printers don't work this way. The laserjet 1022 was designed for black and white prints only. In order to do color printing with a laser printer you will need to purchase one that is designed to print in color. The laser printers work a bit differently than the inkjets - the laser printers have 4 toner cartridges, one each for Cyan, Magenta, Yellow, and Black, that work together to print a full color page. With the old inkjets you could just replace a black cartridge with a color one.

So, short answer: Sorry but no you can't make a laserjet 1022 print in color. :)

I would recommend looking at an entry level color laser printer from hp, such as the CP2025 (http://h10010.www1.hp.com/wwpc/us/en/sm/WF25a/18972-18972-3328060-15077-236268-3673580.html) if you are looking into purchasing a color laserjet.

Hope this helps

Please rate this post, thanks!

Mar 09, 2011 | HP 645A Magenta Toner Cartridge (C9733A)...

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Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.


Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
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1 Answer

5 0f 6 cf message when initializing


Hi

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in order to start working again

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1 Answer

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Check the black cover on the pick up assembly under the cyan cartridge. If it is only a fraction too high cyan will not print. Make sure it is clipped in place correctly.

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check the locking tabs on the cartridge, sounds like they are not locking down the cartridge.

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HP LaserJet 5550 Dumping Excess Toner...


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Press Green Tick, Right, -> System Setup -> Right, Right, -> Print Quality, Right -> Replace Supplies. Change from stop at out, to override at out. It'll let you print, and you'll get loads more out of your toner before the pages start to fade.
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1 Answer

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Firstoff, if you have tray 1 set to "any size" & "any type" they had problems with it going into calibration to frequently. If you upgrade the firmware this will take care of that. As for no Cyan, check the scanner interlock to insure it is opening the scanner cover. You could also go into diagnostics and disable cartridge check and swap the cartridges around, ie. cyan & magenta, run the print quality pages and see if the problem follows the cartridge. It could also be HV power supply.

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