Question about HP Color LaserJet 5500 Printer

1 Answer

HP Color laserjet 5500 leaking toner

I have a customer with an HP laserjet 5500. It is leaking toner so it covers the page. It started with the cyan, after cleaning all the lasers and replacing the cyan it stopped for a few months and it now it back only this time it is the black and magenta. All of the cartridges are currently new. I cleaned all the lasers again and reseated all of the cartridges and it has stopped. I have seen that it is possibly the dc controller but just want to check if anyone else has seen this problem. We have also replaced the color registration assembly.

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 48 Answers

Make sure your using OEM toners. My best guess would be DC controller or high voltage board.

Posted on May 25, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

My boss want to replace the black ink cartridge for one that prints color. Can this be done with the HP 12-a cartridges? HP Laser jet 1022


Unfortunately laser printers don't work this way. The laserjet 1022 was designed for black and white prints only. In order to do color printing with a laser printer you will need to purchase one that is designed to print in color. The laser printers work a bit differently than the inkjets - the laser printers have 4 toner cartridges, one each for Cyan, Magenta, Yellow, and Black, that work together to print a full color page. With the old inkjets you could just replace a black cartridge with a color one.

So, short answer: Sorry but no you can't make a laserjet 1022 print in color. :)

I would recommend looking at an entry level color laser printer from hp, such as the CP2025 (http://h10010.www1.hp.com/wwpc/us/en/sm/WF25a/18972-18972-3328060-15077-236268-3673580.html) if you are looking into purchasing a color laserjet.

Hope this helps

Please rate this post, thanks!

Mar 09, 2011 | HP 645A Magenta Toner Cartridge (C9733A)...

1 Answer

Excess cyan toner is on electrostatic transfer sheet even after wiping it. All black and white pages are printed with cyan background.I am even using original cartridges.


Since you have Cyan toner in places where it should not be then the only possible cause is a defective Cyan Toner cartridge. I worked on one just last week where the customer complained about Magenta toner on their prints. I also noticed Magenta toner on the Transfer Belt just as you see Cyan toner on the Transfer Belt. I replaced the Magenta Toner Cartridge and everything cleared up nicely. The Transfer Belt Unit can also cause similar problems but it would not be ONLY one color like Cyan. It would be a mixture of all colors. My bet is replace the Cyan toner and you will be fine. If you have an old empty one just shake it up a bit and try it as well. This might allow you to verify before buying a new cartridge.
Good Luck and Thank You for using Fixya.
Wheatland Services

Feb 06, 2011 | HP Color LaserJet 2600n Printer

1 Answer

5 0f 6 cf message when initializing


Hi

replace all colors toners ( black magenta cyan yellow)
in order to start working again

Nov 25, 2010 | HP Color LaserJet 5500 Printer

1 Answer

Hp clj 5550 not printing cyan


Check the black cover on the pick up assembly under the cyan cartridge. If it is only a fraction too high cyan will not print. Make sure it is clipped in place correctly.

Jan 20, 2010 | HP LaserJet 5550 Printer

1 Answer

Cyan is offset about 3/16"


check the locking tabs on the cartridge, sounds like they are not locking down the cartridge.

Jul 31, 2009 | HP LaserJet 3600n Printer

1 Answer

HP LaserJet 5550 Dumping Excess Toner...


Are you using HP toner?
Pull out the cartridges and vacuum out the printer. Get a compressor or canned air and blow the printer out. Vacuum again,
Install HP toner and try printing again.

Mar 12, 2009 | HP LaserJet 5500 Printer

1 Answer

HP Color LaserJet 4500N Toner Cartridge Stuck


Hi, i have the same printer and regularly get this problem. Open the top cover and rotate the cartrige that is on top slightly backwards towards the back of the printer. Once you turn the printer on again this usually solves the problem

Nov 13, 2008 | HP Color LaserJet 4500n Printer

1 Answer

Hp 4600 no cyan printing


Firstoff, if you have tray 1 set to "any size" & "any type" they had problems with it going into calibration to frequently. If you upgrade the firmware this will take care of that. As for no Cyan, check the scanner interlock to insure it is opening the scanner cover. You could also go into diagnostics and disable cartridge check and swap the cartridges around, ie. cyan & magenta, run the print quality pages and see if the problem follows the cartridge. It could also be HV power supply.

Jun 18, 2008 | HP LaserJet 4600dn Color Printer

Not finding what you are looking for?
HP Color LaserJet 5500 Printer Logo

568 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...