Question about HP Color LaserJet 5500 Printer
I have a customer with an HP laserjet 5500. It is leaking toner so it covers the page. It started with the cyan, after cleaning all the lasers and replacing the cyan it stopped for a few months and it now it back only this time it is the black and magenta. All of the cartridges are currently new. I cleaned all the lasers again and reseated all of the cartridges and it has stopped. I have seen that it is possibly the dc controller but just want to check if anyone else has seen this problem. We have also replaced the color registration assembly.
Make sure your using OEM toners. My best guess would be DC controller or high voltage board.
Posted on May 25, 2009
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