Kenmore 53642 / 53644 Side by Side Refrigerator Logo
Posted on Feb 02, 2009
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Kenmore side by side refrigerator is not cooling or freezing

Refrigerator clicks on and buzzes for about 5 seconds and then shuts off. It does this every few minutes. Neither side is working. Model number 596-50392001.
Any suggestions?

1 Answer

Ken Bledsoe

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  • Expert 306 Answers
  • Posted on Feb 04, 2009
Ken Bledsoe
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Sure sounds like a PTC relay bad. Take the relay off and shake it to see if you can hear a rattling sound.



The clicking sound is a relay called PTC relay. You need to replace it. First be sure to unplug frig. Remove the cardboard cover that covers most backs of the frig units. Remove the plastic cover that is on the side of compressor. It is held on with a metal clip. Now you should be able to see the relay pry the relay straight off. note the wiring and position of relay. Only three prongs on compressor. Go to a parts house for appliance's and with your make and model number should be able to get a new one. Let me know if you need any more help. ken

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