Kenmore Refrigerators - Recent Questions, Troubleshooting & Support


Nothing about replacing water valve that I know would affect compressor unless you inadvertently unplugged something in the process

Kenmore... | Answered Yesterday


turn it left and pull it out. most dont screw in they are kinda a twist lock

Kenmore... | Answered on Nov 10, 2018


Remove the front panel at the bottom of your fridge. There will be a tray that you can remove, it is probably full of water. That's ok just dump the water clean the tray and replace it and the front cover. If the problem continues you might need to clean the door seals.

Kenmore... | Answered on Nov 09, 2018


If water leaks inside your refrigerator
(and it WILL, at some point) you can fix
it yourself. My 26 year old fridge was leaking
and I fixed it completely. It is a Kenmore
top freezer, bottom refrigerator model.

In the good old models, one had to defrost the
fridge every few months manually.

In the recent models, the fridge defrosts automatically,
once or twice a day, and the water is supposed to drain
down a long drain tube into a pan located at the bottom of
the fridge. This collected water in the pan evaporates
by the heat under the fridge.

Now the drain tube can get clogged, by food debris and/or
ice. Thus when the water cannot drip through the drain tube
the water drips inside the fridge.

The drain tube is located behind the fridge, which is pretty
easy to take it out and clean. However usually the clog is
not in the long tube but in the connector assembly located
in the backside of the fridge that leads to the long drain tube.

To get to the connector assemble, you need to unscrew and
take out the back panel of the freezer compartment. You would
see the evaporator coil and a tray under the coil where the water
is supposed to drip through. If you find the tray completely frozen
with ice, let it melt off. To speed up melting, you may blow
hot air via a hair dryer. Once the ice is clear, you should see
a drain hole in the middle of the tray. This could be clogged,
which needs to be unclogged.

Next unscrew and open the thermostat control assembly located
in the inside of the back of the refrigerator compartment just above
the light bulb fixture. Once you take the take the cover off (you will
also have to take the knobs out) you will see a small tray cup about
2" x 2" x 1/2" into which water from the top freezer compartment
drain hole is supposed to drain. Pull out the tray cup, and if clogged,
unclog it, clean it and put it back.

To check if the drain works ok, pour some water on the tray
under the evaporator coil (top freezer compartment) and see if it
immediately drains into the tray located at the bottom of the fridge
at the floor level. If it does, you got it; and you can assemble things
back in the reverse order you took the pieces apart.

Needless to say, use a vacuum cleaner with a long suction tube to clean
out all the collected mess under the fridge. No matter how good
your housekeeping is, the bottom of the fridge will be full of dust.
With lot of patience (I mean lots of it) you should be saving hundreds of dollars.
If you still have problems e-mail me at walkhill@cox.net

Kenmore 18.3 cu.... | Answered on Nov 08, 2018


we do not know try asking sears store

Kenmore... | Answered on Nov 07, 2018


you have to send model number,on some bottom mounts there is a metal striker on the door that hits the switches,sometime that gets bent back,all you have to do is readjust the striker by bending it if screws aren't loose but i don't know what kind of bottom mount you have

Kenmore Elite... | Answered on Nov 06, 2018


Check to be sure both fan in freezer and fan at compressor is running. If fans are running and compressor is running continuously, most likely it’s a freon blockage or leak problem.

Kenmore... | Answered on Nov 01, 2018


Is ice maker getting water? If not, water valve is probably bad. If it’s making ice but not dumping it, ice maker is probably bad

Kenmore... | Answered on Nov 01, 2018


maybe bad switch??

Kenmore... | Answered on Oct 28, 2018


Your model has a board that controls defrost. I’m not aware of any way to put it in defrost. Some models after being unplugged for a certain time, will automatically go into defrost when plugged back in

Kenmore... | Answered on Oct 26, 2018


Did you try the screw out filter the plug that’s in the front of the drain pump It could be stopped up

Kenmore... | Answered on Oct 24, 2018

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