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Posted on Dec 23, 2008
Answered by a Fixya Expert

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Glass panel shattered in door - NN-CT766M

Can you recommend whether to repair this or replace with a new machine; cost effectiveness? Where could I research a replacement glass/door?

  • Anonymous Mar 18, 2014

    inner glass on door keeps shattering

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1 Answer

William Miller

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  • Panasonic Master 9,179 Answers
  • Posted on Dec 25, 2008
William Miller
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In the US, we can order individual parts, and it's economical. You'd have to check the UK site to see if you can.

Panasonic's UK site is here, and you can use the support links to find spare parts and servicers.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Glass panel shattered in door - NN-CT766M - 98ac9fc.jpg

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Hi,

This door is radius and would be difficult to replace. Repair clinic claims the part is due in at the end of this month, I wish you luck on your search. I have not seen someone make this correctly as the metal supports at the bottom are attached to the glass and the stainless steel outer panel is just a panel stuck to glass.

Good luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

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That's a huge gap.

You might ask their customer service people to authorize the replacement of the whole door or the glass and the inner door panel where the gap is.

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We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
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You have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) that demonstrates how it's done.

In most cases, the spring mount on the inner door panel breaks off, and while the ideal way to fix it is to replace that whole panel, the time, cost and labor are considerable.

It's usually easier and cheaper and just as effective to use epoxy and some kind of hardware to fashion a new spring mount.

Or if there is enough material to drill a hole for the spring, do that, install the spring, then add a dab of epoxy to cover the bottom loop of the spring where it goes through the hole you drilled.

Let the epoxy dry overnight before you close the door or use the oven.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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