Printer says cover upen

The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.
8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.

If problem continues and you're using brand new genuine Lexmark cartridges, please contact Lexmark Technical Support Center for further assistance.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Here's a comprehensive guide on How to Install Ink Cartridges in Lexmark X4200 Series All-In-One's.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

I hope this information has been helpful.

Please follow the steps below on how to replace ink cartridge on the Lexmark X5495 printer:

1. Make sure the printer is on.
2. Lift the scanner unit. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
3. Press down on the cartridge carrier latch to raise the cartridge carrier lid.
4. Remove the used print cartridge.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

You can purchase cartridges online from www.lexmark.com. Lexmark cartridges are also available in some large office supply stores.
To replace a cartridge on your printer, please follow the steps below:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove your used cartridge.

4. Firmly insert your new cartridge.

5. Close the printer cover. Your printer will then ask you to align the cartridges.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Please follow the steps below to identify and fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Unplug and re-plug the printer into the power source to reset it.

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. You can try to insert a different known working cartridge to determine if the other is faulty.

If cartridges are faulty, please contact Lexmark Technical Support Center for assistance and see if they can replace it for you. Please provide them a Proof of Purchase for both the cartridges.

Please refer to this article - How to Set Up the Lexmark X3600 or X4600 Series All-In-One.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Lift the scanner unit, and then press down on the cartridge carrier latch to raise the cartridge carrier lid. The print cartridge carrier moves and stops at the loading position, unless the printer is busy.


Remove the used print cartridge. Insert your new cartridges.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Just unplug the printer from the power source. With the cover open, hold the solid white strip and gently slide the cartridge carrier to the center of the printer. Remove the used cartridges. Load the new cartridges. Close the cover. Plug the printer back to the power source.