Hello Mark! Welcome to FixYa!
If you get error 6A80, It probably means that paper was ripped inside, and one piece is stucked somewhere on a sensor. Usualy is the purge unit that clean up the print head, and it's located inside on the right side (printhead parking place).
You have told that you have cleaned the print head but you have to check it again because mostly this error is surely be because of above cause, For it Take a torch, lift up the scanner unit, with the unit ON, wait for the print head to come in the middle, move it to left to make more room, and check the right side, inside the unit. If you find it on right side then remove it
Now if error is still there then move to next given solution to solve this error 6A80:-
Turned out to be the print head unit was not returning fully to the home position ie extreme right. When the scanning unit cover is raised the print head unit moves left for access, look in the vacated area to the right, in particular the small black sponge where the head normally parks. You may find a small spring jammed in beside the sponge, Just remove it
If problem is still there then it may be sometimes 6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Basically there is an "App Sensor" which is reporting the issue in my case the problem was with the "Purge unit". Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. This problem may sometimes solved by EEPROM reset that can be done using the service manual or sometimes solved by following steps:-
After this if problem still exist then it may because of some hardware issue. If your printer is still in warranty then claim the warranty. If it is out of warranty then you have to contact authorized service center of Canon Printers to solve this problem
I hope this solution helps you and you have clear picture in your mind now
Let me know if you have any confusion in your mind.
Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed
Thank You for taking my service
Concerned: Muhammad Uzair
Team : FixYa
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